Brookhaven Nursing & Rehab in Springfield, MO
Save3405 West Mt Vernon, Springfield, MO 65802
For more information about senior living options: (844) 490-3973
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She was very well taken care of during her rehab. The staff is very compassionate toward patients' health and well-being. They really care and go above and beyond. The nursing staff provided excellent care. The director of nursing was very kind and always available. The facility was very clean and pleasant. The facility is highly recommended.
The reviews describe the facility as the worst place to send a loved one and warn others not to go there. The hospice unit is portrayed as filthy, with patients at risk and no proper warnings or regard for safety. A nurse is said to have yelled at both a patient with dementia and a visitor, with a call for the nurse to be fired. Pain medications were delayed or withheld, causing unnecessary pain and distress. Reviewers claim staff neglected to care for residents and even lied about medication administration. There are reports of discrimination against a disabled family member and a lack of assistance to help them. Overall, the care is described as poor, with cold food, late deliveries, dirty bathrooms, and poor communication.Brookhaven Nursing & Rehab in Springfield is best suited for families pursuing a short-term, results-oriented rehab track where a portion of the care team genuinely engages with patients and where strong, hands-on family involvement can help steer care through rough patches. When a loved one is medically ready for rehabilitation and requires focused therapy, Brookhaven can deliver meaningful progress in the right moments, particularly where relatives can stay closely connected and press for timely interventions. It is not the pick for families seeking reliable, high?caliber long-term care or consistently safe, compassionate hospice experiences.
Those weighing alternatives should note that Brookhaven's appeal rests on the rehab-focused strengths, yet the facility is not consistently dependable across all units or shifts. If a family cannot provide persistent oversight, or if pain management, housekeeping, and fall-prevention safety are nonnegotiables, other communities with steadier staffing and clearer accountability are worth evaluating. Families dealing with end-of-life care, severe behavioral or safety needs, or chronic under-staffing concerns may find Brookhaven insufficient to meet expectations.
On the positive side, several reviews highlight the therapy teams as the facility's strongest asset. The physical, occupational, and speech therapies are repeatedly praised for competence and effectiveness, and some residents' families report that nursing staff - when available - deliver compassionate, attentive care. In certain cases, administrators and directors of nursing have been accessible, and communication with families has been proactive, which can make a meaningful difference during a difficult transition or during rehab when progress hinges on coordinated teamwork.
However, those advantages do not erase a long list of substantial drawbacks. Recurrent concerns about staffing levels and inconsistent care carry real risk: reported delays and gaps in pain management, missed or late medications, and lapses in routine safety checks. Cleanliness and housekeeping are inconsistent, with multiple accounts of dirty rooms or bathrooms and a sense that effective follow-through is uneven. There are frequent, frustration-filled anecdotes about communication failures "top-down" and blame-shifting, which undermine trust when a loved one needs timely decisions and transparent explanations.
Additional red flags center on patient safety and respect. Several reviews describe difficult interactions between staff and residents, including instances of yelling or curt treatment, and even allegations of neglect or discrimination in specific care moments. These experiences are not universal, but they are persistent enough to color the overall impression and to justify caution, especially for families with a vulnerable loved one who relies on consistent, empathetic care around the clock. The hospice experiences shared by families are particularly alarming to consider, underscoring the risk that expectations for end-of-life comfort and dignity may exceed what the facility reliably delivers.
In the decision process, Brookhaven becomes a viable option only for those who can couple a rehab stay with vigilant, active oversight and a willingness to escalate concerns quickly. Pros such as competent therapies and pockets of caring staff can offset some risks, but not all, and the weight of the cons - especially inconsistent staffing, medication management challenges, gaps in cleanliness, and variable respect in patient interactions - tilts the balance toward caution. Prospective families should plan a thorough first-hand assessment: observe a therapy session, meet the care team, review medication handling practices, and scrutinize housekeeping routines. If these elements do not reassure, exploring other Springfield-area options with stronger governance, steadier staffing, and a track record of consistent, respectful care is strongly advised.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Springfield-Branson Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookhaven Nursing & Rehab in Springfield, MO is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts an array of amenities, including a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, community-operated transportation for convenient outings, a computer center for staying connected, a dining room offering delicious meals, a fitness room for physical exercise, fully furnished accommodations for a comfortable living environment, a gaming room for leisure activities, a serene garden for relaxation, housekeeping services to maintain cleanliness, kitchenettes in each unit for personal meal preparation if desired, assistance with move-in coordination to simplify the transition process, outdoor spaces to enjoy fresh air and nature, private bathrooms for privacy and convenience, restaurant-style dining experience to enjoy delicious meals with fellow residents, a small library for quiet reading time, telephones in each unit to stay connected with loved ones, a wellness center offering various health services and programs, and Wi-Fi/high-speed internet access to cater to the technological needs of residents.
In terms of care services provided at Brookhaven Nursing & Rehab in Springfield, the community ensures 24-hour supervision to guarantee safety and peace of mind. Assistance with activities of daily living is available to promote independence while providing necessary support. This includes assistance with bathing, dressing, and transfers. The community also offers specialized care such as diabetes diet management and medication management. Special dietary restrictions are accommodated during meal preparation and service. Transportation arrangements are made for residents' convenience.
Residents at Brookhaven Nursing & Rehab can engage in various activities organized by the staff, including concierge services to meet individual needs and preferences. Fitness programs are offered to promote physical well-being. Planned day trips provide opportunities for exploration and adventure. Resident-run activities encourage social interaction among peers. Scheduled daily activities ensure there is always something exciting happening within the community.
Additionally, the community's location in Springfield, MO offers convenient access to numerous amenities and services nearby. There are 4 cafes, 5 parks, 19 pharmacies, 22 physicians, 31 restaurants, 4 transportation options, 8 places of worship, and 7 hospitals within close proximity to Brookhaven Nursing & Rehab.
Overall, Brookhaven Nursing & Rehab in Springfield, MO is a vibrant and well-equipped assisted living community that prioritizes the comfort, care, and satisfaction of its residents.
Brookhaven Nursing & Rehab is located at 3405 West Mt Vernon, Springfield, MO 65802 in Greene County, Missouri
Brookhaven Nursing & Rehab on seniors.fyi includes 5 photos including images showing interior, living room, windows, healthcare, walkway, architecture, entrance, artwork, and more.
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