Good Samaritan Home

Pros

• The company has been wonderful for years and remains supportive.
• Good Samaritan is a great company that people would recommend to everyone.
• Good Samaritan Senior Care strives to deliver the best possible care to clients and their families.
• The caregiving staff are professional in their actions and appearance.
• Core values include timeliness, integrity, compassion, and continual training.
• The office staff and caregivers provide exceptional service.
• The organization is described as one of the best in the industry.
• The atmosphere is caring and family-like.

Cons

• They rarely provide backup caregivers.
• They say it's not possible and leave clients in the lurch.
• Their communication is lacking at times.
• They left the elderly mother alone until 2 p.m. without a caregiver.
• This is totally unacceptable in so many ways.

Review

Good Samaritan Senior Care has earned a devoted following among families who depend on its staff to support aging loved ones, and the experiences shared paint a picture of a company that many feel does truly good work. In one family's story, Peggy stands out as more than just a caregiver - she has become a trusted constant for a 93-year-old mother with limited mobility and mild dementia. The family deliberately chooses Good Samaritan with the expectation that a reliable backup system will be in place for Peggy's illnesses or vacations. They are willing to pay the higher agency rate precisely because safeguarding their mother from being left alone is non-negotiable. Yet this same family increasingly encounters a disappointing reality: backup caregivers are rarely available, leaving them facing tense moments when plans collapse. The most jarring moments come from the agency's communication gaps, which at times feel like a failure to deliver on the basic promise of coverage. One day, their mother was left waiting in bed until 2 p.m. because no backup caregiver could be arranged, a situation they later discovered only by calling their mother themselves. For a family that works in the industry and understands how essential dependable coverage is, the experience feels utterly unacceptable.

Despite these challenges, there is a strong current of praise for Good Samaritan from other clients and staff. Several reviewers speak to a clear sense that this is the place for people who truly care about the elderly or disabled. They highlight flexible hours and competitive pay, noting that the position can fit well with people who want to make a meaningful difference while maintaining personal schedules. The sentiment is that the company has value and purpose, and that those who commit to it often find a meaningful long-term path within the organization. The recurring theme is pride in doing important work and in the opportunity to contribute in a way that respects and enhances the lives of clients.

Within this positive frame, another voice emphasizes the company's consistency and longevity. A reviewer states that the organization has been wonderful since they began years ago and continues to deliver in the same strong manner. This sense of stability - of an agency that has stood the test of time for the people it serves and the families who rely on it - helps amplify the trust that families place in the care provided. The message is simple but powerful: when you find a team that works well, you tend to want to stay with it, and many do.

The testimonials also underscore the professionalism of the caregiving staff and the commitment of the office team. Reviewers describe Good Samaritan Senior Care as striving to deliver the best possible care, with caregivers who act and appear professionally. Core values loom large in these accounts: timeliness, integrity, compassion, and ongoing training are highlighted as the standards that guide daily practice. In these narratives, the office staff and caregivers emerge as a cohesive unit whose work together consistently earns high marks from families. The overall impression is that, even if the backup issue remains a sore spot, the foundation of quality care is solid and real.

There are deeply personal stories that bring the agency's impact into sharper focus. One such account centers on a sister who relied on the service when she was in a wheelchair. The caregivers would routinely pick her up, take her grocery shopping, and handle errands - activities that significantly broadened her ability to stay engaged with life. The caregivers' kindness left a tangible sense of warmth and gratitude with her sister and family, who recall the visits as moments when someone else could share in their day and ease their burden. Though the sister eventually passed away, the family remains grateful for the care that helped make her life more comfortable and manageable in the moments when it mattered most.

Finally, other notes highlight a caring and family-like atmosphere, complemented by attention to the home environment itself. Families describe extremely clean homes and a pet-friendly setting, suggesting that the agency not only focuses on the human aspect of care but also on creating a comfortable, welcoming living space for clients. These details matter in the overall sense of well-being and continuity that families seek when they entrust someone with daily care tasks, mobility support, and companionship for their loved ones.

Taken together, these experiences present a multi-faceted portrait of Good Samaritan Senior Care. The care provided by Peggy and other caregivers is valued for its reliability, kindness, and professional demeanor, and many families feel deeply grateful for the difference these caregivers make in daily life. At the same time, the frustration around backup coverage and sporadic communication serves as a critical reminder of the real consequences when a safety net is not consistently available. For families considering Good Samaritan, the message is clear: you may find exceptional, compassionate caregivers and a company culture that respects both clients and staff, but you should also engage early and often to understand how backup coverage is managed and what contingency plans exist. In a field as important as elder and disability care, dependable backup and clear communication are not luxuries - they are essential parts of the trust families place in the care they receive.

This area of St. Louis, Missouri offers a mix of recreational opportunities, healthcare facilities, dining options, and amenities to support daily living. With several parks nearby such as Fairground Park and Lafayette Park, residents can enjoy outdoor activities and peaceful surroundings. The availability of hospitals like Gateway Regional Medical Center and St. Louis Children's Hospital provides convenient access to medical care. There are also a variety of restaurants ranging from casual dining at McDonald's to more upscale options like Salt + Smoke. Pharmacies such as CVS and Walgreens are easily accessible for medication needs, and there are several cafes like Starbucks for socializing or enjoying a cup of coffee. Transportation options including Amtrak and MetroLink stations ensure easy access to other parts of the city. Places of worship such as St Ambrose Church cater to spiritual needs, while theaters like AMC Esquire 7 offer entertainment options for leisure time. Overall, this part of St. Louis provides a diverse range of amenities that would cater well to those considering senior living in the area.

Parks

• Fairground Park (1.1 miles)
• Wohl Recreation Center / Sherman Park (3.1 miles)
• Citygarden (3.7 miles)
• Gateway Arch National Park (3.9 miles)
• Lafayette Park (4.2 miles)
• Bar K (4.9 miles)
• Tower Grove Park (5.5 miles)

Hospitals

• VA Medical Center Spinal Cord Injury Program (2.8 miles)
• Gateway Regional Medical Center (3.7 miles)
• The Rehabilitation Institute of St Louis (3.9 miles)
• Metropolitan St Louis Psychiatric Center (4 miles)
• St Louis Children's Hospital (4.2 miles)
• SSM Cardinal Glennon Children's Medical Center (4.3 miles)
• St Alexius Hospital (6.7 miles)

Restaurants

• Schlafly Tap Room (3.1 miles)
• Salt + Smoke (3.2 miles)
• Rosalita's Cantina (3.2 miles)
• McDonald's (3.3 miles)
• The Over Under Bar Grill (3.4 miles)
• Lumiere Place Casino (3.4 miles)
• Hooters (3.7 miles)

Pharmacies

• CVS Pharmacy (3.3 miles)
• Walgreens (3.5 miles)
• Schnucks (3.5 miles)
• Walgreens (3.9 miles)
• Walgreens (4.5 miles)
• Globe Drug (4.9 miles)
• Walgreens (5.6 miles)

Physicians

• BJC Behavioral Health Service - Dinu Petru Gangure MD (3.4 miles)
• Barnes-Jewish Hospital (4.3 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (3.8 miles)
• Starbucks (3.8 miles)
• Blueprint Coff (5.2 miles)
• Starbucks (5.5 miles)

Transportation

• Amtrak (3.8 miles)
• MetroLink - Emerson Park Station (5.1 miles)
• Zooline Railroad The Wild (5.2 miles)
• Metrolink North Hanley Station (6.6 miles)
• Jet Aviation (7.5 miles)

Places of Worship

• St Ann Catholic School (5.3 miles)
• Macedonia Baptist Church (5.3 miles)
• St Ambrose Church (5.6 miles)
• St Johns Lutheran Church (6.8 miles)

Theaters

• AMC Esquire 7 (6.6 miles)