Estates Of St Louis
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2115 Kappel Drive, Saint Louis, MO 63136
For more information about senior living options: (844) 490-3973
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There is a troubling pattern in a number of recent observations about this facility, with multiple visitors and workers painting a consistently grim portrait of how care is administered and managed. The core message across these accounts is one of neglect, disarray, and a breakdown in basic standards that should be in place at a residential care setting. While a few lines offer a contradictory note, the prevailing tone is that the environment is poorly managed and unsafe, and that residents suffer as a result.
Infection control and sanitation emerge as among the most alarming concerns. Several reviewers describe a lockdown unit where scabies is alleged to be present, attributing this to poor hand hygiene and a lack of gloves between assisting residents. Beyond this, there are repeated complaints about the facility feeling dirty and unhygienic overall: floors and rooms that smell, mice running through the building, and signs of inattention to cleaning duties. One account mentions a pervasive problem with toilets full of feces and beds stained with bleach, suggesting cleaning practices that fall well short of acceptable standards. The combination of pests, odors, and inconsistent cleaning contributes to a sense of ongoing health risk for residents.
Hygiene and personal care for residents are described as severely under-supplied and poorly managed. Reviewers report that residents do not have enough supplies to maintain personal hygiene, and that the logistics of laundry and clothing are chaotic to the point of causing residents to end up wearing someone else's clothes or none at all. There is a sense that basic routines - getting dressed, cleaning up, and keeping track of clothing - are not reliably supported, which compounds the emotional strain of living in a facility that already feels unsafe.
Activity and engagement opportunities appear limited as well. Several comments indicate that activities are not meaningfully offered, and residents are left with little stimulation or structured social interaction. A related frustration is that residents cannot even watch television in their rooms because there are not enough outlets or proper accommodations, which compounds feelings of neglect and isolation. The overall impression is that there is not a robust program of activities to keep residents mentally and socially engaged, contributing to dissatisfaction and a sense that life in the facility is stagnant.
The character and conduct of staff and management are frequently cited as major problems. Some reviewers describe a high turnover rate with new staff and frequent state visits that disrupt daily operations, implying instability rather than consistent, reliable care. There are explicit accusations of unprofessional behavior, drama among staff, and a supervisor described as rude, with several accounts suggesting that supervisors and leadership do not communicate effectively or treat residents and families with respect. The sense of disorganization at the leadership level appears to filter down to day-to-day interactions and the overall atmosphere of the facility.
Visitors' experiences and the physical environment are also a focal point of criticism. Reviewers note that there is little to no designated space for family visitation, which makes it difficult for relatives to spend meaningful time with loved ones. The building itself is described as dirty, with floors in disarray and an ongoing sense of neglect. Complaints about odor, pests, and a lack of basic maintenance contribute to a broader impression that the facility is not a welcoming or safe place for residents to reside or for families to visit.
Despite the breadth of negative feedback, there are a few brief mentions that suggest some workers may have been adequate or even good in their interactions, but these notes are overwhelmed by the pervasive concerns. One terse comment simply states "Good with their workers," while others highlight that, overall, the experience is dominated by poor care, unsanitary conditions, and a sense of disrespect toward residents. A few lines also echo a sentiment that management issues are at the root of many of the problems, implying that improvements would require leadership to change direction and adopt more rigorous standards.
Across these reflections, the recurring themes point to a facility that many perceive as unsafe and poorly managed. Residents are described as neglected in basic care tasks, exposed to unsanitary conditions and pests, and deprived of a consistent, respectful care environment. The combination of insufficient supplies, inadequate hygiene practices, limited activities, and a perceived lack of accountability at the management level creates a overwhelmingly negative impression. For families and prospective visitors, the message is to approach with caution and to seek care options that prioritize cleanliness, consistent staffing, and genuine resident-centered care.
The Estates Of St Louis in Saint Louis, MO is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, and fully furnished apartments. Residents can also enjoy the gaming room, garden, housekeeping services, kitchenette, move-in coordination services, outdoor space, private bathrooms, restaurant-style dining, small library, telephone access, wellness center, and Wi-Fi/high-speed internet.
In terms of care services provided, the Estates Of St Louis offers 24-hour supervision to ensure the safety and well-being of all residents. Assistance is provided with activities of daily living such as bathing and dressing. Transfers are also assisted to help residents move around comfortably. The community offers diabetes diet plans for those who require it and meal preparation and service for all residents. Medication management is available to ensure that medications are taken correctly. Special dietary restrictions are accommodated as needed. Transportation arrangements are made for residents who need assistance getting around.
For dining options in the area surrounding the community, there are three cafes nearby as well as thirteen restaurants nearby offering plenty of choices for residents to explore. There are also ten pharmacies located close by for any medication needs. In terms of religious needs and healthcare services in the area, there is one places of worship nearby and one hospital nearby for convenience.
In addition to these amenities and care services offered by the Estates Of St Louis in Saint Louis, MO., there are also various activities available for residents to enjoy such as concierge services, fitness programs to keep active and healthy planned day trips to explore what the local area has to offer. Resident-run activities provide social opportunities within the community while scheduled daily activities provide structure and variety.
Overall, the Estates Of St Louis provides a comfortable and supportive environment for seniors seeking assisted living care. Residents can enjoy a wide range of amenities, personalized care services, and engaging activities to enhance their quality of life in a convenient location surrounded by cafes, pharmacies, restaurants, places of worship, and healthcare facilities.
Estates Of St Louis is located at 2115 Kappel Drive, Saint Louis, MO 63136 in St. Louis city, Missouri
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