Community Care Center Of Lemay

Pros

• The Community Care Center of Lemay is described as a clean and bright facility where residents are well cared for.
• Staff members are consistently friendly, welcoming, and helpful, creating a pleasant atmosphere for residents and their families.
• Nurses keep families well-informed about care plans and value their suggestions, enhancing the overall care experience.
• Residents engage in enjoyable activities such as bingo and card games, fostering social interaction and community.
• Many reviews express gratitude for the compassionate care provided to loved ones during their stay at the facility.

Cons

• The admissions process is disorganized, with repeated requests for the same information and a lack of follow-through on callbacks.
• A resident's weight loss of 60 pounds occurred during their stay, indicating potential neglect in care.
• Staff reportedly yelled at a resident during phone conversations, raising concerns about the treatment of patients.
• A husband was discharged from the hospital only to find his bed given away without proper communication, causing distress for the family.
• There are complaints of swamped staff who struggle to provide accurate information about bed availability.
• Overall experiences suggest inconsistency in the quality of care, with some residents experiencing severe issues while others report satisfactory conditions.

Review

The landscape of nursing home care can often be filled with contrasting experiences, as illustrated by the reviews I've gathered regarding one such facility. These reviews paint a complicated picture—while some individuals report excellent care, others are deeply dissatisfied with their experiences, particularly concerning communication and administrative issues.

One striking complaint revolves around the admissions process. A reviewer detailed their frustrating experience trying to secure a bed for a loved one. They spent over a week making daily calls, only to be met with disorganization and repeated requests for information that had already been submitted. The admissions person seemed overwhelmed and unable to provide clear answers about bed availability. This lack of communication left the reviewer feeling ignored and undervalued, stating that it appeared the admissions staff was either too busy or simply not equipped to handle inquiries efficiently. The experience culminated in a sense of hopelessness as they questioned whether there were even any beds available at all. Their admonishment is clear: "Don't waste your time," highlighting significant dissatisfaction with the overall system.

In stark contrast, another review offers praise for the same facility’s care during a challenging time—a brother's extended hospital stay resulted in finding refuge at this nursing home after being turned away from his previous residence of over twenty years. Describing it as a "hidden gem," the reviewer noted how clean and bright the facility was throughout visits and emphasized the friendly nature of both staff and nurses who kept family members well-informed about care plans. The positivity reflects an environment where residents are treated with respect, suggesting that despite administrative hiccups, there can still exist an exceptional level of one-on-one patient care.

Conversely, several other accounts reveal troubling incidents that cast doubt on the quality of care provided within these walls. One heart-wrenching review details an elderly woman’s rapid weight loss during her four-month stay; her family suspected neglect given that she was placed on speakerphone during calls under suspicious circumstances—suggesting coercive practices by staff rather than open communication between residents and their families. Additionally, concerns about disrespectful treatment became apparent when family members reported hearing staff yell at their loved one while on call.

Another alarming story involves neglect post-hospitalization following a stroke diagnosis; a husband discharged back to this nursing home found himself falling multiple times upon return due to inadequate oversight—and ultimately faced severe health complications like fractured hips and pneumonia shortly thereafter. Here again, poor communication reared its head when hospital social workers informed him that his bed had been given away without proper notice, leading to further emotional distress for both him and his family.

Yet not all experiences bear this heavy burden; amidst unfortunate narratives exist more balanced ones expressing gratitude toward compassionate caregiving from staff members who genuinely seem to care about residents’ wellbeing. One reviewer fondly remembers their mother receiving excellent attention — marked by cleanliness in her living arrangements and warmth from caregivers who made her final days comfortable despite life's hardships.

Finally, another note echoes sentiments similar to those celebrating high-quality care—a spouse residing at Community Care Center experienced engaging activities like bingo games and weekly meetings with attentive staffing ensured care needs were met consistently across living environments, emphasizing cleanliness as well.

This collection of reviews illustrates how nursing homes can provide vastly different experiences based on individual circumstances—from outstanding personal attention in moments of vulnerability to chaotic administration processes fraught with miscommunication contributing potentially harmful outcomes for residents. While some families express heartfelt appreciation for skilled treatment received during difficult times, others warn against what they perceive as systemic flaws necessitating change in how facilities manage both their operations and communications with potential applicants seeking help for loved ones in need.

Pharmacies

• Schnucks Lemay (0.5 miles)
• Walgreens (0.6 miles)
• Dierbergs Markets (1.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2.3 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.5 miles)

Restaurants

• The Beerhouse (0.6 miles)
• Friendly's Bar And Grill (0.9 miles)
• Riverside Diner (0.9 miles)
• McDonald's (1.1 miles)
• Steak 'n Shake (2.9 miles)
• McDonald's (3 miles)
• Taco Bell (3.2 miles)

Parks

• Grant's Trail (1.4 miles)
• Jefferson Barracks County Park (1.6 miles)
• Carondelet Park (1.8 miles)
• Willmore Park (3.7 miles)
• Francis Park (3.8 miles)
• Cliff Cave County Park (5 miles)
• Blackburn Park (5 miles)

Places of Worship

• St Matthias Catholic Church (2.4 miles)
• Peace Lutheran Church & Preschool (3 miles)
• St Raphael the Archangel Church (3.3 miles)
• St Johns Lutheran Church (3.9 miles)
• Old Orchard Church (5.5 miles)
• St Ambrose Church (5.6 miles)
• Christ the King Church (5.7 miles)

Hospitals

• Jefferson Barracks VA Medical Center (2.8 miles)
• St Alexius Hospital (4.2 miles)
• SSM Cardinal Glennon Children's Medical Center (6.3 miles)

Physicians

• Kebler, Robert Suburban Pediatrics (3.9 miles)
• Southwest Medical Center (4.1 miles)
• Crown Vision Center Oa (5 miles)
• Signature Medical Group (5.5 miles)
• Mercy South Breast Csncer (6 miles)
• Esse Health (6.5 miles)

Theaters

• Marcus Theatres (4.8 miles)

Cafes

• First Watch - Oakville (4.8 miles)