John Knox Village Care Center

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  • Interior

    A cozy living room with a sofa, artwork, and access to a balcony.

  • Outdoors

    A family enjoying a conversation on the porch with a pitcher of lemonade.

  • Decor

    A cozy living room with a dining area featuring a wooden table, chairs, and a comfortable sofa.

  • Living Room

    A cozy living room with a connected dining area, featuring comfortable seating and a mounted TV.

  • Bedroom

    A cozy bedroom with a neatly made bed and stylish decor.

  • Trees

    A quiet suburban neighborhood with neatly arranged houses and well-maintained lawns.

  • Dining

    Modern open-concept kitchen with an island counter and adjacent dining area.

  • Landscaping

    A charming suburban house with a well-maintained lawn and surrounding trees.

  • Kitchen

    A modern kitchen with stainless steel appliances and wooden cabinetry.

  • Hardwood Floor

    A modern kitchen with dark cabinets and a central island, illuminated by pendant lights.

  • Dining Table

    A cozy kitchen with wooden cabinets, a dining table set with plates and mugs, and a flower arrangement centerpiece.

  • Place Settings

    A beautifully set dining table with elegant place settings and decorative elements in a cozy dining room.

  • Cooking

    Two women smiling and preparing food together in a kitchen.

John Knox Village Care Center

600 North West Pryor Road, Lees Summit, MO 64081

For more information about senior living options: (844) 490-3973

2.5 from 33 reviews
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15

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    Overall Review of John Knox Village Care Center

    Pros

    • pro The staff were supportive and great people.
    • pro Dr. Twenter is kind, compassionate and caring, and this shows.
    • pro The nursing staff is great and very attentive.
    • pro The rehab team (nurses, aides, OT and PT) were great.
    • pro The mother is receiving great care and the nursing staff are attentive.
    • pro The facility is older but clean and odor-free.
    • pro There are good people trying to do the right things, and there is great compassion in the work done with residents.
    • pro The care was awesome and the staff made him feel welcomed and well treated.

    Cons

    • pro The staff are described as talking down to residents, ignoring call lights, and rushing meals.
    • pro A resident was left on the floor for nearly 30 minutes, covered in feces and urine, while several nurses passed by.
    • pro The facility is deteriorating and poorly maintained, with construction halting part of the building.
    • pro Management is immature and unprofessional, with negligent staff and a toxic work environment.
    • pro Night shift staff are neglectful, delaying help and serving meals cold.
    • pro Wound care practices were unsanitary and poorly supervised, raising infection risk.
    • pro The facility is not trustworthy for loved ones; families are advised to look elsewhere.
    • pro Food service quality is poor, with presentations inconsistent and delays due to a new system.

    Review

    A wide range of experiences emerge from accounts of care facilities that are referenced in the notes. Some families praise the rehab staff and express gratitude for the support they received, while others describe serious concerns about safety, staffing, and administration. The sentiment is clearly divided, with moments of genuine appreciation for compassionate caregivers sitting alongside troubling memories of neglect, mismanagement, and uncomfortable conditions. Taken together, the collection paints a picture of a campus and its sister facilities that can feel welcoming and healing on one day and chaotic or perilous on another.

    Several reviews center on positive encounters with staff who made a real difference in the lives of residents. One grateful family member thanks the team for the care received during a rehab stay and specifically thanks the staff for being supportive and "great people," mentioning a resident identified as being cared for on a particular hall. Another account highlights a patient who felt their rehab experience was good overall, with praise for the nurses, aides, occupational therapy, and physical therapy, even if the food was described as having room for improvement. A reviewer also singles out a doctor, Dr. Twenter, as "five stars," emphasizing her kindness, compassion, and genuine love for her work. A separate note mentions a grandmother receiving attentive nursing care during the day, with two nurses - Jimmy and Shane - highlighted for their excellent service, while acknowledging that nighttime care could be more challenging. In short, when staff are present and engaged, families report meaningful, reassuring interactions and credible progress in rehabilitation.

    But the flip side of the picture is strikingly stark and specific in several firsthand accounts. One particularly distressing narrative describes a resident who was wheeled into the restroom and, after a long delay, was found on the floor covered in feces, urine, and toilet water. The light above the door had been flashing for about 25?30 minutes, and multiple nurses and care staff reportedly passed by without intervening. The message from this account is not only about the egregious lapse in safety and sanitation but also about a culture of inattention and inaction that left a vulnerable elder in danger for what appears to be an unacceptably long period of time. This theme - staff rushing meals, ignoring call lights, and a general sense of neglect - appears in other narratives as well, including concerns about late-night responsiveness and a perceived separation between staff roles and resident needs.

    Another thread running through the testimonies concerns management, operations, and the overall work environment. Several reviewers describe poor management and a sense that leadership prioritizes appearances or administrative protections over direct resident well-being. One account references a manager who allegedly called a staff member during a relative's funeral to question work-related issues, while the reviewer notes a weekend in which they did not receive replies, only to be told to wait until the person's scheduled shift. There is also criticism of a shift toward "CYA" leadership - prioritizing policies or paperwork over substantive improvements to patient care. In addition, a comment about a new system for dining scheduling suggests that changes meant to streamline service instead created delays, with meals promised at certain times arriving hours later or not at all. Taken together, these stories depict a facility struggling with coordination, accountability, and the ability to respond to urgent needs in real time.

    The broader physical and environmental conditions of the facility also surface in several accounts. One review describes a building that is "drab and dated" with ongoing construction and parts of the facility shut down, implying disruption to routine and a sense of instability. Another message emphasizes a strong odor and a sense that the premises are not well maintained, while some reviewers acknowledge the age of the facility yet appreciate cleanliness and ongoing attempts at refreshes. The tension between a worn, older facility and a commitment to patient dignity and safety recurs across the anecdotes, underscoring how environmental conditions can amplify or undermine perceived quality of care, depending on staffing and leadership realities.

    Amid the negative reporting, there are indeed accounts of improvement or hope in certain areas. One note states that care has improved, and another mentions that, despite past issues, there are families who have had positive experiences and would consider the facility again if necessary. There is a recurring theme of variability - where some departments or shifts are praised for attentiveness, responsiveness, and kindness, while others are criticized for delays, neglect, or disorganized operations. Some reviews emphasize that even when overall care is inconsistent, there can be a few dedicated staff members who stand out for their compassion and competence, suggesting that the potential for better outcomes exists when staffing, leadership, and accountability align.

    For families evaluating options, the sourced memories offer a cautionary but nuanced perspective. A group of reviewers urges others to consider alternatives, citing danger signs such as loud claims of neglect, late meals, and a pattern of under-resourced night staffing. Yet there are dissenting voices that remind readers that a facility can be capable of both excellent and poor care within the same week or even the same day, depending on the team on duty. The overall takeaway is that experiences diverge - some residents thrive under attentive, well-coordinated care, while others encounter risk and disappointment when care is fragmented or poorly supervised.

    In sum, the collection presents a complex mosaic of care experiences at facilities connected with John Knox and related campuses. The praise for certain clinicians, therapists, and daily caregivers stands in sharp contrast to alarming reports of neglect, unsafe practices, and management challenges. For families and loved ones seeking care, the message carries both caution and opportunity: investigate staffing levels, inquire about safety protocols and night coverage, evaluate maintenance and living conditions, and seek firsthand visits and references. If there is a path toward safer, more compassionate care, it likely depends on stronger leadership, clearer accountability, and a steadfast commitment to resident dignity - qualities that reviewers say have been present in some moments and conspicuously missing in others.

    Features

    Housing

    • 430 resident community capacity 430 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The John Knox Village Care Center in Lees Summit, MO offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV in their private rooms for entertainment. Community operated transportation is available for those who need assistance getting around.

    For those who want to stay connected, there is a computer center with access to Wi-Fi/high-speed internet. Meals are served in a spacious dining room with restaurant-style dining. Housekeeping services are provided to keep living spaces clean and tidy.

    Residents have access to a fitness room for exercise, and there is also a gaming room for entertainment purposes. A small library is available for book lovers, and there are outdoor spaces such as gardens where residents can relax and enjoy nature.

    Private bathrooms are provided for convenience and privacy. Move-in coordination is available to make the transition into the community smoother.

    In terms of care services, there is 24-hour supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Special dietary restrictions, including diabetes diets, can be accommodated in meal preparation and service. Medication management is also offered.

    The community organizes various activities for residents to participate in, including fitness programs and planned day trips. Resident-run activities allow residents to engage in hobbies or interests they enjoy. Scheduled daily activities provide structure and opportunities for socialization.

    The John Knox Village Care Center is conveniently located near several amenities outside the community as well. There are three cafes nearby for dining options outside of the community. Six parks offer green spaces for outdoor activities, while six pharmacies provide easy access to medications. With 18 physicians nearby, medical care is readily available when needed. For those wanting entertainment options, there are 21 restaurants nearby and one theater nearby. There are also three hospitals and three places of worship conveniently located nearby.

    Overall, the John Knox Village Care Center offers a comfortable and supportive assisted living community with a variety of amenities and care services to meet the needs of its residents.

    Nearby Places of Interest

    Physicians

    • Kansas City Internal Medicine (0.6 miles)
    • Cornerstone Dermatology & Surgery Group (1 miles)
    • Lee's Summit Physicians Group (1.2 miles)
    • Dr Sharen Kauzlarich D.C. (1.7 miles)
    • Midwest Psychiatric Consultants (2.5 miles)
    • Diagnostic Imaging Centers (2.5 miles)
    • Crittenton Children's Center (3.6 miles)

    Restaurants

    • Jack Stack Barbecue (0.6 miles)
    • Chick-Fil-A (0.7 miles)
    • Noodles & Company (0.8 miles)
    • Freddy's Frozen Custard & Steakburgers (0.9 miles)
    • Jumpin' Catfish Restaurant (1.6 miles)
    • Taco Bell (1.9 miles)
    • McDonald's (2 miles)

    Pharmacies

    • CVS Pharmacy (1.5 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (4.1 miles)
    • CVS Pharmacy (4.2 miles)
    • CVS Pharmacy (4.9 miles)
    • Walgreens (5 miles)
    • Walmart Pharmacy (5 miles)

    Parks

    • Lea McKeighan Park (2 miles)
    • Harris Park (2.4 miles)
    • Banner Park (3.2 miles)
    • Miller J Fields Park (3.6 miles)
    • Happy Tails Park (4.5 miles)
    • Arbor Walk Park (4.7 miles)
    • Freedom Park (5.8 miles)

    Cafes

    • Post Coffee Company (2.1 miles)
    • Panera Bread (2.1 miles)
    • Starbucks (2.9 miles)
    • BIng Coffee (8.4 miles)
    • Starbucks (8.5 miles)
    • Corner Cafe (8.6 miles)

    Hospitals

    • Saint Luke's East Hospital (2.1 miles)
    • The Birds (3.6 miles)
    • Truman Medical Center Lakewood (3.7 miles)

    Places of Worship

    • First Assembly Of God (2.1 miles)
    • Abundant Life Baptist Church (2.6 miles)
    • Word Of Grace Fellowship (3.8 miles)
    • Timothy Lutheran Ministries (8.3 miles)
    • Raymore Christian Church (8.4 miles)

    Theaters

    • B&B Theatres Lee's Summit 16 (2.3 miles)

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