The Pillars Of North County Health & Rehab Center

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The Pillars Of North County Health & Rehab Center The Pillars Of North County Health & Rehab Center

The Pillars Of North County Health & Rehab Center

13700 Old Halls Ferry Road, Florissant, MO 63033

For more information about senior living options: (844) 490-3973

3.8 from 5 reviews
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Skilled Nursing Facility

Overall Review of The Pillars Of North County Health & Rehab Center

Pros

  • pro The staff at The Pillars of North County Health & Rehab Center provides excellent care and keeps families well-informed about their loved ones' health conditions.
  • pro Residents receive ample, delicious, and nutritious food, contributing to their overall well-being.
  • pro The physical therapy department goes above and beyond to support residents in their recovery, adjusting plans based on individual needs and providing encouraging incentives.
  • pro The facility is clean and well-maintained, with a pleasant atmosphere that does not resemble a typical nursing home.
  • pro The staff is polite and genuinely caring, creating a welcoming environment for both residents and visitors.
  • pro The facility offers various amenities such as a salon, library, and activity room that enhance the residents' quality of life.
  • pro Families appreciate the personal touches from the staff, including kind notes during difficult times, reflecting the compassionate nature of the care provided.

Cons

  • pro The facility smells like urine, and there are persistent issues with gnats and flies.
  • pro Staff shortages result in inadequate care, leading to many residents not being taken out of bed.
  • pro The rooms are small and filthy, with a lack of cleanliness regarding curtains and windows.
  • pro There are no activities available for residents due to staffing shortages.
  • pro The quality of food is consistently criticized as nasty and unappetizing.
  • pro Many staff members seem to have an attitude towards the residents.
  • pro There appears to be high turnover among the staff, including the director's departure.
  • pro Some families regret choosing this facility for their loved ones due to the overall experience.

Review

The Pillars of North County Health & Rehab Center has garnered a spectrum of reviews from families with loved ones residing at the facility, highlighting both positive and negative experiences that reflect the complexities of long-term care. One consistent theme among several reviews is the commendable level of care provided by the staff, who reportedly take great strides to attend to both residents and their families. Many family members noted that the staff made an effort to know them personally, creating tailored care plans that suit individual needs. This approach not only fosters a sense of partnership in care but also establishes an environment where communication about health conditions is prioritized. The warmth exhibited by staff during interactions—such as greeting family members when they arrive—adds a personal touch that many have found comforting.

Another aspect praised by reviewers is the cleanliness and overall appearance of the rooms within the facility. It was noted that residents enjoy clean accommodations and nutritious meals. For example, one family member shared observations about how her mother thrived under rehabilitation efforts, stating she had gained weight and was moving more independently due to dedicated physical therapy services. Residents are encouraged through effective motivational techniques; for instance, offering coffee as an incentive during therapy breaks has proven beneficial. The facility’s commitment to maintaining a pristine environment further affirms its reputation, as no unpleasant odors typical of nursing homes were reported by some visitors.

Conversely, contrasting experiences emerged from other reviews, which illuminated significant concerns regarding staffing shortages and maintenance issues at The Pillars. A stark critique came from a family member who lamented persistent problems such as an overwhelming presence of gnats and flies along with unpleasant odors permeating certain areas of the facility. Reports indicated chronic understaffing leading to reliance on agency workers rather than familiar caregivers who genuinely understand resident needs. This situation can contribute to a lackluster quality of care; there are accounts indicating days when residents were not assisted in getting out of bed due to these very limitations.

While some reviewers mentioned that certain recreational activities like outings were organized for residents, others expressed disappointment over perceived deficiencies in engagement opportunities available at the facility. Several families have voiced concerns about their loved ones spending extended periods immobilized or isolated from social interaction because staffing issues prevented regular activities or companionship from aides. Additionally, issues surrounding food quality were highlighted repeatedly as being below acceptable standards—despite positive remarks regarding overall dining experience in certain reviews.

Moreover, personal anecdotes reveal how critical it is for families navigating these choices regarding long-term care facilities for their loved ones—experiences can vary widely depending on numerous factors including staffing stability and management policies within each establishment. For instance, one reviewer shared their relief and satisfaction upon observing a well-maintained environment during unannounced visits prior to their mother’s passing; however, this was met with confusion over sharply contrasting reports from other relatives about disorganization or inadequate care provision occurring at different times.

Ultimately, while some families enjoyed satisfactory experiences emphasizing attentive staff relationships and favorable living conditions for residents at The Pillars of North County Health & Rehab Center—a sentiment echoed primarily by those witnessing direct success stories—the darker undertones evident in multiple critiques cannot be ignored either. The challenges associated with staffing shortages and fluctuating quality highlight important considerations for prospective residents’ families evaluating options in senior housing facilities amidst ongoing systemic issues facing many nursing homes today.

In conclusion, navigating eldercare brings forth nuanced narratives woven through real-life experiences delivered through heartfelt accounts—an indicator of both potential promise yet undeniable pitfalls existing within long-term rehabilitation settings like The Pillars. As such institutions strive toward improvement while reflecting values cherished deeply by families seeking dignified support systems for aging relatives amidst pressing societal demands—the journey towards achieving holistic wellness remains ever-evolving yet essential toward shaping future solutions critically needed within communities everywhere.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (6 miles away) Lambert-St Louis International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pillars of North County Health & Rehab Center in Florissant, MO is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy the convenience of having a beauty salon on-site to cater to their grooming needs. They also have access to cable or satellite TV for entertainment purposes. Community-operated transportation is available for those who need assistance with getting around. A computer center is provided for residents to stay connected with loved ones and engage in online activities.

The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the facility's staff. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met. For added convenience, each resident has a fully furnished private bathroom and kitchenette.

The Pillars of North County Health & Rehab Center aims to promote an active and engaging lifestyle among its residents. They provide a fitness room where residents can participate in exercise programs to maintain their physical health. A gaming room is available for recreational activities, while a small library offers a quiet space for reading and relaxation.

Residents have access to wellness services, such as 24-hour supervision and assistance with activities of daily living like bathing, dressing, and transfers. Medication management ensures that medications are taken correctly, while diabetes diets are provided for those with specific dietary needs.

The community also organizes various activities and outings for residents' enjoyment. Concierge services are available to assist residents with any requests or arrangements they may need. Planned day trips allow residents to explore nearby attractions, while resident-run activities foster a sense of community involvement. Scheduled daily activities provide opportunities for socialization and engagement.

Furthermore, The Pillars of North County Health & Rehab Center benefits from its convenient location surrounded by amenities such as cafes, parks, pharmacies, restaurants, transportation options, and hospitals nearby.

Overall, this assisted living community provides a wide range of amenities and care services to ensure the comfort, well-being, and engagement of its residents.

Nearby Places of Interest

Restaurants

  • McDonald's (1.2 miles)
  • Chili's Grill & Bar (1.2 miles)
  • Chick-Fil-A (1.2 miles)
  • KFC (1.7 miles)
  • Chipotle Mexican Grill (1.8 miles)
  • Saint Louis Bread Co. (1.8 miles)
  • Firehouse Subs (1.9 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Schnucks (1.4 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Schnucks (2.8 miles)
  • Walgreens (2.9 miles)

Cafes

  • Starbucks (1.3 miles)
  • Old Town Donut Shop (2.8 miles)
  • Made. by Lia (3 miles)
  • Starbucks (3.9 miles)

Transportation

  • U-Haul Moving & Storage (2.7 miles)
  • Southwest Airlines (6.5 miles)
  • Terminal 2 Parking (6.6 miles)
  • Metrolink North Hanley Station (6.6 miles)
  • TSA Security Checkpoint Gates C & D (6.7 miles)
  • TSA PreCheck A Gates (6.7 miles)
  • St. Louis Lambert International Airport (STL) (6.7 miles)

Parks

  • St Ferdinand Park (2.7 miles)
  • Piasa Park (7.4 miles)
  • Garfield Park (7.8 miles)

Hospitals

  • Christian Hospital (3 miles)
  • Getwebbed Net (8.6 miles)
  • Saint Anthony's Health Center (8.8 miles)
  • Alton Memorial Surgery Center (8.8 miles)
  • Alton Memorial Hospital (8.9 miles)
  • Saint Anthony's Medical Equipment (9 miles)
  • DePaul Health Center - Emergency Room (9.4 miles)

Places of Worship

  • St Ann Catholic School (7.3 miles)
  • Millennium Temple Church of God in Christ (8.2 miles)
  • Elm Street Presbyterian Church (9.1 miles)

Physicians

  • Riverbend Ophthalmology (7.7 miles)
  • Saint Anthony's Cancer Center of Excellence (8 miles)
  • Saint Anthonys Sleep Studies (8.8 miles)
  • JCH Mecical Group (8.8 miles)
  • Alton Internal Medicine (8.8 miles)
  • St Louis Cardiology Consultants (8.8 miles)
  • Riverbend Ophthalmologists (9 miles)

Frequently Asked Questions

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