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3.4 from 81 reviews
5 stars
44
4 stars
5
3 stars
3
2 stars
1
1 stars
28
Overall Review of Fountainbleau Nursing Center
caveat7 reviews mention this
Cleanliness and odors are mixed
Some residents describe rooms that are not kept clean and report strong unpleasant odors.
Several reviewers mention unclean conditions, including dirty rooms, soiled clothing or bedding, and residents left in filth for hours. Others specifically call out bad smells on visits or describe the building as very dirty. A few reviews also describe the facility as clean, but the overall theme that comes up most often is inconsistency in cleanliness and odor control.
caveat5 reviews mention this
Response to calls feels inconsistent
Reviews describe inconsistent responsiveness when families or residents need help.
A handful of reviewers say it was hard to reach staff or get timely information, including trouble getting phones answered and delayed or refused responses. Others describe moments where help was not provided promptly, such as when cleaning was requested or when call-light response was slow. Taken together, residents and families describe uneven follow-through rather than consistently fast support.
common6 reviews mention this
Activities and rehab support stand out
Residents and families frequently mention engaging activities and rehabilitation-focused support.
Multiple reviews highlight planned activities and therapies, with one person specifically crediting the activities director for fun group options. Others mention a rehab team that works as a coordinated effort to support care, and describe group participation and daily engagement. The community also offers scheduled activities and day trips, which aligns with the repeated theme of keeping residents involved.
caveat3 reviews mention this
Food quality is a point of contention
Food reviews are split between people who find it enjoyable and people who report it as poor.
Some reviewers say the food is delicious and appealing, while others describe it as awful or not health-conscious. The community offers restaurant-style dining and supports special dietary restrictions, including diabetes-related dietary needs, but satisfaction with the day-to-day meals varies by reviewer. Overall, dining appears to be an area where experiences differ widely.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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