Festus Rest Home
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705 Moore Streetpo Box 51, Festus, MO 63028
For more information about senior living options: (844) 490-3973
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A broad range of experiences is reflected in the set of reviews about Festus Manor, painting a picture of a facility that can feel like a welcoming home to some families and a source of deep frustration and fear to others. On the positive side, several visitors described moments of genuine warmth, professionalism, and attentive care. One family member reported that a recent visit to their sister went "great" - the sister was clean and well cared for, had a pleasant shower, fresh water, and a nicely made bed, with a room that was orderly and comfortable. They felt good about leaving her in the hands of staff who were welcoming to both residents and families, and described the care as top-notch that day. Another account praised the staff as exceptional, noting that the facility is well-kept and creates a home-like environment that makes visiting a loved one a pleasure. The communication was highlighted as top-notch, with staff willing to answer questions and provide updates, which brought peace of mind and set a high standard for resident-centered care.
Multiple reviews highlighted the existence of strong, caring teams in various roles. Families spoke highly of nurse aides, therapists, and drivers who went above and beyond. One reviewer singled out a CNA named Natalie and a driver named Mary for their outstanding care and thoughtfulness, especially during rehab and dialysis appointments. Another visitor recalled a time when a husband was hospitalized and awaiting a liver transplant, and described the staff as professional, kind, and efficient in getting him to the hospital when needed; a staff member even followed up with a post-procedure call. In several positive narratives, families noted a clean, bright, and safe environment, with specific mentions of a family room that included birds, a piano, a couch, and access to an outdoor garden - details that helped make the facility feel more like a home than a typical nursing environment. Some reviewers described good spiritual support and regular activities, including Bible study, which contributed to a sense of community and continuity of care.
There are also acknowledgments of improvements and changes over time. A few reviewers spoke of new management or staff turnover bringing beneficial changes, including better coordination and responsiveness. One review explicitly credited new management with driving necessary changes and remarked that the overall culture seemed to be improving. The presence of dedicated, compassionate staff who remembered residents and communicated respectfully with families was repeatedly cited as a stabilizing and reassuring factor during transitions, especially for residents who required rehab or hospice care. In one case, a reviewer emphasized how the care team's attentiveness and the facility's home-like atmosphere helped during a difficult period, underscoring that even in moments of transition, the staff's kindness stood out.
Yet, a substantial portion of the feedback is starkly critical and portrays Festus Manor as a place where neglect, safety lapses, and poor communication have caused real harm. Several reviewers described unsanitary conditions, cleanliness issues, and equipment concerns - such as a crud buildup on an overbed table in a bathroom and trays wedged in front of residents to prevent falling, left in questionable condition. There were accounts of residents left in filth, not being fed adequately unless a family member was present, and concerns about inadequate shower schedules and rough treatment from some aides. A recurring theme is the perception that some days felt chaotic or unsafe, with residents not being tended to promptly, and concerns raised about bed and chair safety or check-ins that did not happen consistently.
Some reviewers recounted harrowing experiences that affected families deeply. One family described a severe decline after a urinary tract infection led to sepsis in their loved one; another told of dehydration and weight loss, followed by a rapid decline and death after hospitalization, with allegations that the level of care prior to hospitalization was insufficient. There were mentions of falls and injuries that were not adequately prevented or addressed, and bitter accusations about ineffective or unresponsive social workers and management. A few families also recounted direct accusations of abuse, with comments about staff being rude, unkind, or mean, and even allegations that an aide had hit a resident. The tone in these accounts is one of lasting disappointment and anger, with some families stating they would not recommend Festus Manor to others and urging others to report problems to regulators or to seek accountability.
Despite the spectrum of praise and blame, several reviewers urged vigilance and advocacy. Some advised families to document concerns carefully, contact oversight bodies, and pursue formal reporting when needed. One account suggested a broader cultural problem tied to Covid-era staffing disruptions, noting that the facility had not recovered emotionally or operationally in the wake of the pandemic. Others urged potential clients to consider current conditions, visit in person, and speak with staff, residents, and families to get a clear, up-to-date sense of daily operations and the quality of care. In short, the narratives collectively present Festus Manor as a place of contrast: moments of genuine, compassionate care and a homelike atmosphere sit alongside serious concerns about cleanliness, safety, timely care, and staff behavior that can leave lasting trauma for families.
Taken together, the reviews portray a facility where care quality can vary dramatically from day to day and from staff member to staff member. For some residents and families, Festus Manor offers attentive, respectful care within a bright, welcoming environment, where staff communicate well, show appreciation for residents, and provide meaningful interactions that support recovery and emotional well-being. For others, the experience is marked by fear, frustration, and distress over it not meeting basic expectations for safety, cleanliness, and consistent care. These divergent experiences underscore the importance for anyone considering Festus Manor to conduct thorough, current personal visits, ask pointed questions about staffing levels and turnover, review recent inspection or complaint records, and prepare to advocate actively for their loved one's needs if choosing this facility.
Festus Rest Home is a board and care home located in Festus, MO. Our community offers a warm and comfortable environment for seniors who require assistance with daily living activities.
Residents at Festus Rest Home enjoy a variety of amenities designed to enhance their quality of life. These amenities include a beauty salon, cable or satellite TV, devotional services off-site, a dining room, fully furnished rooms, a garden, housekeeping services, indoor common areas, a kitchenette, move-in coordination assistance, outdoor space for relaxation and socialization, telephone access, and Wi-Fi/ high-speed internet.
Our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our team coordinates with health care providers to meet each resident's individual needs. We provide specialized care for those with diabetes including diet management.
Meals at Festus Rest Home are provided and we accommodate special dietary restrictions. Residents can enjoy delicious meals in our communal dining area. We also offer medication management services to assist residents with their prescribed medications.
We understand the importance of mental wellness for our residents. Therefore, we have developed a mental wellness program that includes scheduled daily activities and community-sponsored events. Residents can also participate in devotional activities off-site and resident-run activities within our community.
The location of Festus Rest Home offers convenience to various amenities nearby. There are two cafes within close proximity as well as three parks where residents can enjoy nature and outdoor activities. Additionally, there are pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters nearby for easy access.
At Festus Rest Home, we strive to create an inviting atmosphere where seniors can receive the care they need while enjoying a fulfilling lifestyle surrounded by comfort and convenience.
This part of Festus, Missouri offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With a variety of dining options such as White Castle, Waffle House, and Panera Bread within walking distance, residents can enjoy a mix of fast food and casual dining experiences. Nearby parks like Guinea Pig Palace provide opportunities for outdoor activities and relaxation. For medical needs, there are several physicians' offices and pharmacies in close proximity, ensuring easy access to healthcare services. Additionally, the presence of Esse Health hospital ensures that emergency medical care is readily available. Places of worship like Lighthouse Baptist Church cater to spiritual needs, while transportation options like Jefferson County Taxi Cab Services make it convenient for seniors to explore the area or visit loved ones. Overall, this neighborhood provides a well-rounded environment for senior living with a mix of amenities and services nearby.
Festus Rest Home is located at 705 Moore Streetpo Box 51, Festus, MO 63028 in St. Francois County, Missouri
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