Overall Review of Festus Manor
common
18 reviews mention this
Staff caring and communication
Many residents and families describe staff as genuinely attentive.
Across the reviews, residents and families repeatedly say the nurses and aides are welcoming and caring, and that daily interactions feel respectful. Several reviewers also mention good communication and being willing to answer questions or provide updates. A few comments are more mixed, with one noting the community’s service feels more “good compared to other facilities” than consistently excellent.
common
10 reviews mention this
Rooms and facility feel clean
Cleaning standards are a frequent point of praise and criticism.
Some reviewers say the rooms are clean and the facility is well-kept, including comments about safety and a bright, maintained environment. Other reviews describe lapses, such as visible grime, being left with waste, or conditions they felt were unacceptable. Overall, cleanliness comes through as important to residents and families, but experiences vary.
common
7 reviews mention this
Rehab and hospice care experiences
Residents describe therapy and rehab support alongside hospice transitions.
Several reviews focus on rehabilitation and therapy, including praise for therapists encouraging progress and staff professional handling of care needs. Others share more difficult experiences, like concerns about not receiving rehab or reporting that follow-through didn’t match expectations. There are also accounts of hospice care, with families describing caregiving support during that period.
caveat
4 reviews mention this
Communication and follow-through
Some families say they struggled to get timely answers.
While some reviewers say communication is top-notch, other families describe trouble reaching staff or not getting responses to messages. One review mentions a caregiver trying for days to contact nursing or transportation for an appointment and receiving no return calls. Another notes communication concerns that were addressed after raising them with administration.
caveat
10 reviews mention this
Serious care lapses reported
A subset of reviewers report serious problems with care delivery.
Many of the most negative reviews describe safety and care breakdowns, including falls, dehydration concerns, and inadequate attention to needs. Several comments describe issues they felt were severe—such as neglected conditions, wound/bed sore concerns, or difficulties with feeding and tube-related care. These reports are not universal in the reviews, but they are recurring enough to be a major consideration.
common
2 reviews mention this
Value and Medicaid support
Reviewers mention Medicaid availability and cost working out well for them.
Two reviewers specifically bring up Medicaid, with one saying the community has Medicaid beds available and another describing working with Medicaid. In that second review, the family also calls the cost “really reasonable.” Room choices and dates come up alongside these comments, including a note about rooms being assigned and feeling small.
common
2 reviews mention this
Nearby essentials are close
Visitors may find everyday destinations close by.
The location listing includes nearby essentials like restaurants and health services within a few tenths of a mile. Reviews don’t repeatedly discuss proximity, but residents and families who value visiting nearby places may find it convenient based on what’s close to the community.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
150 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
24/7 supervision with comprehensive daily living support and diabetes care.
8 Essential Assistive Devices for Older Adults
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony
