Cori Manor Healthcare & Rehabilitation Center
Save560 Corisande Hills Road, Fenton, MO 63026
For more information about senior living options: (844) 490-3973
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Cori Manor, now operating under new ownership as Maple Grove Wellness & Rehabilitation, has become a place of stark contrasts in the experiences of residents and their families. The facility has publicly embraced a renewed mission after a change in ownership and management, highlighting commitments to high-quality care, better staffing stability, workforce readiness, and expanded development opportunities. Prominent in the official message is a call for patient and family feedback, and a promise that the community's patience and support will help them reach their stated goals. In the midst of those assurances, a number of long-tenured accounts describe a very different day-to-day reality inside the building.
Among the most consistent praise are the front-line staff who interact with residents daily. Several reviewers singled out the nursing and therapy teams as commendable, with mentions of the twins at the front desk and a maintenance staff member described as "super helpful." One reviewer even emphasized that the admissions team is willing to assist with tours and information, suggesting a responsive intake process during hopeful times of transition. In a few accounts, staff members were described as caring and invested, with one resident's family noting the staff's warmth and the strong personal bonds that developed with caregivers over time. These positive voices acknowledge that there are individuals in the building who are doing their best to support residents and their families.
However, the darker, more persistent theme across many reviews is a grim picture of cleanliness, safety, and adequate staffing. A number of comments describe rooms that feel crowded to the point of discomfort, with several residents sharing rooms meant for one person but occupied by two or more. The descriptions include beds so close together that there is literally only a sheet draped between sleepers, creating an impression of sleeping on a shared, undersized space rather than a proper private room. The facility is repeatedly described as dirty, with phrases like "disgusting," "filthy," and "pungent smells" used by several reviewers, including direct reports of overflowing litter and hallways stained with bodily fluids. The physical plant is depicted as old and in need of overhaul, with some reviewers calling for drastic action or even shutdown to address safety and health concerns.
The most disconcerting reports center on staffing shortages and the consequences for resident care. Several accounts describe nighttime staffing as alarmingly thin - two to three staff members for a building housing well over a hundred residents, with some references counting as many as 150 people. Call lights are reportedly left unanswered for extended periods, sometimes with residents waiting for hours to receive assistance. There are vivid descriptions of residents sitting in soiled clothes or sitting in feces for extended times, and of staff who appeared hurried, distracted, or disengaged. Some reviewers allege rough handling or a lack of compassionate care, including one account in which a nurse assistant seemed under the influence. Beyond individual incidents, the overarching concern is that minimal hands-on care and delayed response times create repeated moments of distress and neglect for vulnerable residents.
Food quality and general daily living conditions contribute further to the negative portrait. Several reviewers describe meals as cold, unappealing, and unfit for human consumption, while others point to stale or spoiled-looking options. The environment in which residents spend their days is also criticized for being unsafe or unwelcoming - floors and rooms cited as dirty, bedding not changed promptly, and basic routines treated as optional rather than standard practice. The combination of housekeeping lapses with intermittent staff shortages magnifies the sense of chaos and reduces the confidence families place in the facility's ability to provide reliable care.
Financial and administrative frustrations emerge in some of the most alarming stories. A few accounts recount cases where residents were discharged or pressured to leave due to cost concerns rather than medical necessity or progress, including references to insurance coverage being complicated or misrepresented at admission. Reviewers also report concerns about personal belongings appearing to go missing or being mishandled, contributing to a climate of distrust and anxiety about residents' safety and privacy. Against this, one reviewer highlighted the presence of a single caregiver - Deanna - who was consistently praised as friendly, approachable, and hardworking, suggesting that individual dedication can shine even within a strained system.
Within the collection of experiences, there are also poignant reminders of the stakes involved in long-term care. One review recounts a resident developing a severe pressure injury (heel ulcer) and notes sepsis risk, underscoring how gaps in timely therapy, preventive care, and attentive monitoring can have life-altering consequences. Another narrative describes a parent who felt their loved one did not receive the physical therapy or noticeable improvement promised, despite months of residency. Yet there are occasional glimpses of hope - residents whose families found moments of genuine compassion from staff, or who observed that after a transition period the facility became somewhat more welcoming, with praise directed at the care team rather than the building itself.
Taken together, the stories paint a facility in the midst of significant turmoil and transformation. The formal rebranding and new leadership signal a commitment to change, but the lived experiences shared by residents and families paint a more urgent, unresolved picture of what needs to happen on a day-to-day basis. The lines between praise and critique run through almost every account: staff members who do their best under difficult conditions sit alongside reports of understaffing, cleanliness failures, and insufficient clinical attention. For families evaluating Maple Grove Wellness & Rehabilitation, the contrast between hopeful assurances and troubling testimonies highlights the need for clear, ongoing transparency about staffing levels, care protocols, and tangible improvements to safety and quality of life for residents.
In listening to these voices, one cannot ignore the call to action echoed by many reviewers. Several urge formal reporting to regulatory bodies and the BBB, driven by a sense that the facility must be held to higher standards in order to protect vulnerable residents. Others hold out hope that the new ownership will implement substantial process improvements - investing in staffing, training, and infrastructure to align practice with the stated mission of high-quality care and improved staff stability. While some families report meaningful improvements after a period of adjustment, many write with caution, emphasizing that the real measure will be consistency: consistent staffing, consistent attention to call lights, consistent cleanliness, and consistent, quality therapy and medical oversight. Only with that consistency can Maple Grove Wellness & Rehabilitation begin to reconcile the promise of its new chapter with the lived experiences of those who depend on it.
Cori Manor Healthcare & Rehabilitation Center in Fenton, MO offers a comprehensive range of amenities and care services to create a comfortable and enriching environment for its residents. The community is equipped with various amenities such as a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, fully furnished rooms, a gaming room, a garden, housekeeping services, kitchenettes, move-in coordination assistance, outdoor spaces, private bathrooms for each resident, restaurant-style dining options, a small library, telephones in each room and access to Wi-Fi/high-speed internet.
The compassionate staff at Cori Manor provides 24-hour supervision and assistance with activities of daily living including bathing, dressing and transfers. Residents with specific dietary needs are catered for through personalized meal preparation and service that includes diabetes diets and special dietary restrictions. The community also arranges transportation for residents who require it.
The assisted living community promotes an active lifestyle by offering concierge services, fitness programs and planned day trips. Residents can enjoy resident-run activities as well as scheduled daily activities that are designed to engage them socially and mentally.
Cori Manor is conveniently located near cafes, parks, pharmacies and restaurants. With 4 physicians nearby, residents can easily access medical care when needed.
Overall, Cori Manor Healthcare & Rehabilitation Center strives to provide exceptional care services while creating an enjoyable living experience for its residents through its diverse range of amenities and engaging activities.
Cori Manor Healthcare & Rehabilitation Center is located at 560 Corisande Hills Road, Fenton, MO 63026 in St. Louis County, Missouri
Cori Manor Healthcare & Rehabilitation Center on seniors.fyi includes 7 photos including images showing building, landscaping, parking, architecture, trees, outdoors, entrance, stairs, and more.
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