1101 West Outer 21 Road, Arnold, MO 63010
For more information about senior living options: (844) 490-3973
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The administrator and her team were praised for an excellent job assisting with the transfer of residents from Northview Village, ensuring everyone was comfortable and well-informed during the transfer. Staff were praised for promptly arranging a bed for the father and providing him a private room when available. The administrator and team were commended for effectively aiding in evacuating residents safely during a chaotic time. The sister residing there has reportedly been treated well by the staff over the years and their needs have been met. The reviewer described the facility as excellent and quiet. The staff and administration received Five Star praise for their service and dedication.
The reviewer felt the facility was not worth even one star. The reviewer described the staff as terrible and unprofessional. The reviewer said the rooms were overcrowded, dark, and poorly arranged, with two residents in one room. The reviewer noted a strong urine smell at the facility and near the front desk. The reviewer compared the exterior to a prison with barbed wire. The reviewer stated residents were yelled at, mistreated, and treated like caged animals. The reviewer claimed theft by another resident and that staff did not relocate the thief, instead telling the victim to stay away. The reviewer recounted an assault on the patient and a dismissive owner response. The reviewer alleged staff provided cigarettes to a nicotine-free patient without consent. The reviewer claimed doctors and nursing staff gave the runaround about the patient's condition and medications. The reviewer suggested the facility should be shut down.A chorus of troubling accounts paints a picture of South County Nursing as a place where residents and their families feel unsafe, unheard, and let down by the very people entrusted with care. The stories come from people who watched loved ones endure serious health crises, only to encounter what they describe as chaotic, neglectful, or even hostile environments. The tone across these reviews ranges from outraged to shaken, with some late comments offering faint praise for specific staff members, but the prevailing sentiment is one of dissatisfaction with safety, dignity, and basic quality of life.
One family describes a father who had suffered a stroke in a hospital and was transferred to South County Nursing for rehabilitation. He was in the process of recovering, had stopped smoking, and was making progress toward nicotine-free living. Yet the reviewer recalls a troubling contrast: while he was there, the facility allegedly provided him cigarettes "because she understands what it's like to want one and be told no," despite his recent health history and the absence of nicotine from his system for nearly six weeks. The account emphasizes a disconnect between medical guidance and what the facility's staff allowed or encouraged, raising questions about who sets the rules and what consequences follow when a patient's medical needs or personal health choices are not respected.
The environment itself becomes a recurrent source of distress. The patient's room situation is described as cramped and impersonal - "a room by himself, but had two other empty beds in his same room" supposedly because there wasn't space to store them. This commentary hints at a broader pattern of overcrowding and resource limitations that leave residents sharing rooms and bathrooms in ways that the reviewer frames as impractical and unsafe, especially in a setting where a recovering stroke patient is meant to be under careful observation and protection. The review suggests a lack of logical planning or consistent policy when it comes to room assignments and the overall comfort and privacy of residents.
Another thread within these reviews centers on theft and safety. One resident is reported to have been repeatedly robbed by another resident, with the staff's response framed as insufficient and misguided: "stay away from each other" was the advised solution in a situation where the two rooms even shared a bathroom. The reviewer questions how people are supposed to "stay away" when their living spaces are so closely connected, and when the theft continues despite complaints. The sense of vulnerability intensifies as the tension escalates into confrontation, and the staff's inaction - still not relocating the thief - leaves the injured party feeling exposed and unheard.
A separate, explicit accusation touches on a more shocking incident: the reviewer recounts being assaulted by the thief, and an administrator's reportedly callous response to the injury - "get off her property." This moment is described as an open assault case, leaving the reviewer to question the facility's commitment to resident safety and accountability. The tone implies systemic failures in safeguarding residents and addressing violent incidents in a timely or appropriate manner, contributing to an overall impression of negligence or indifference toward personal safety.
Amid these deeply troubling narratives, there is at least one contrasting note of praise that surfaces. A reviewer commends the South County Nursing administrator and her team for their work in assisting with a housing transfer from Northview Village during a chaotic evacuation. The administrator is described as providing thoughtful leadership - ensuring residents were comfortable, answering questions, and facilitating a smooth transfer. This account frames the administrator and staff as capable and compassionate in a moment of crisis, offering a counterpoint to the other stories and suggesting that care quality can vary widely depending on who is in charge and how emergencies are handled.
Beyond these accounts, other reviewers describe a facility that feels unwelcoming and poorly maintained. Some critics depict the building as prison-like, with exterior barbed wire and an uninviting front desk, and they describe smells of urine upon entering, dim and cramped rooms, and multiple residents sharing a single room. They recount fly traps in the kitchen and an overall sense that the environment is ill-suited for dignified elder care. In their words, the place feels old, neglected, and not fit for loved ones who deserve safety, respect, and proper medical attention. The smell of urine and the impression of inadequate cleaning appear repeatedly, reinforcing the perception that basic hygiene and sanitation are not being adequately addressed.
Several reviewers broaden the critique to the staffing and governance of the facility. They reference professional and ethical concerns, including accusations that employees struggle with drug problems, that there is a lack of professional behavior, and that families encounter ongoing frustration when seeking status updates about medications or health conditions. The composite voice from these accounts is that money from state funding may be driving a dispassionate approach to care, prioritizing revenue or occupancy over the well-being of residents. In one chilling line, the sentiment is that the facility will "continue to care very little" about annual evaluations or the possibility of transferring residents home, implying a broader culture of apathy and insufficient accountability.
Yet even within the strongest criticisms, a thread of disappointment is tempered by moments of resilience and loyalty. A reviewer who has seen the place for years notes that their sister has lived there and has been treated well to some extent, acknowledging that the facility "not excellent, but works well with her needs and issues." This nuance suggests that while the overall experience is deeply flawed in many respects, there are individuals within the organization who provide steadier, more individualized care. It also suggests that patient experiences may vary considerably depending on the specific staff, the day, and the particular resident's needs.
Taken together, these reviews form a multifaceted portrait of South County Nursing that leans heavily toward serious concerns about safety, dignity, and quality of care. The most vivid threads describe a landscape of cigarette tips in conflict with medical history, rooms that feel overcrowded and impractical for recovery, and an atmosphere of fear tied to theft and violence with insufficient staff intervention. They also reveal glimpses of effective crisis management by a determined administrator and her team in the face of evacuations, alongside persistent complaints about cleanliness, odors, and perceived systemic neglect. For families considering this facility, the accounts underscore the importance of asking pointed questions about patient safety, room assignments, staff training, and how seriously incidents - ranging from theft to assault - are investigated and resolved.
153 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South County Nursing Home in Arnold, MO is a well-equipped and comfortable assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon for residents to enjoy pampering services, as well as cable or satellite TV for entertainment. Community-operated transportation is provided for easy access to nearby areas.
For those who prefer to stay connected, there is a computer center with Wi-Fi/high-speed internet available. A spacious dining room offers restaurant-style dining experiences, where delicious meals are prepared and served by the staff. Residents can also take advantage of the kitchenette for light cooking if desired.
The community features various spaces for recreation and relaxation. A fitness room allows residents to engage in physical activities, while a gaming room provides entertainment options. A garden and outdoor space offer opportunities for fresh air and natural beauty. For quiet moments of leisure, there is a small library with books available.
Supportive care services are available around the clock, ensuring 24-hour supervision for peace of mind. Trained staff members provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is also offered to ensure residents' health needs are met.
Special dietary restrictions are accommodated through specific meal preparations, including diabetes diets and other necessary dietary restrictions. Transportation arrangements can be made for residents who need assistance traveling to appointments or outings.
The community focuses on providing engaging activities to foster socialization and enjoyment among residents. Concierge services are available to assist with any additional needs or requests. Fitness programs encourage physical activity and overall wellness. Planned day trips offer exciting opportunities to explore nearby areas, while resident-run activities allow individuals to participate in decision-making processes within the community. Scheduled daily activities ensure there is always something interesting happening.
South County Nursing Home benefits from its convenient location near various establishments such as cafes, parks, pharmacies, physicians' offices, and restaurants. This proximity allows residents to easily access the resources and services they need.
Overall, South County Nursing Home in Arnold, MO is a well-rounded assisted living community that offers a comfortable environment, excellent amenities, comprehensive care services, and engaging activities to promote a fulfilling and enjoyable lifestyle for its residents.
South County Nursing Home is located at 1101 West Outer 21 Road, Arnold, MO 63010 in Jefferson County, Missouri
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