Excelsior Springs Nursing & Rehab

Pros

• The care staff at the second facility are consistently described as caring and loving.
• The environment in the second facility is always found to be clean and well-monitored.
• Residents feel a sense of love and support from the staff, which is important for their well-being.
• The visitor appreciates the attentive nature of the nursing staff in providing quality care.
• The positive experiences during visits indicate that residents receive proper attention at all times of the day and evening.

Cons

• The care provided at Excelsior Springs Nursing & Rehab was inadequate and unacceptable.
• The rehabilitation services offered were not satisfactory for the resident's needs.
• The cleanliness of the rooms was poor, contributing to an unpleasant environment.
• There was a noticeable smell in the facility that detracted from the overall experience.
• The overall experience at Excelsior Springs Nursing & Rehab was described as terrible and stressful for both the resident and her family.

Review

The experiences of individuals within nursing facilities can vary dramatically, as illustrated by two contrasting accounts from Excelsior Springs Nursing & Rehab. While one review is a harsh critique highlighting unacceptable conditions and care, the other reflects a much more positive experience involving attentive staff and a supportive environment. This dichotomy emphasizes the importance of both quality caregiving and cleanliness in shaping residents' overall happiness and well-being.

In the first review, a family member conveys profound disappointment with the level of care their mother received at Excelsior Springs Nursing & Rehab. The writer describes an alarming lack of sufficient rehabilitation services, which are crucial for recovery in such settings. Instead of receiving personalized attention tailored to her needs, the resident was left feeling neglected, resulting in heightened stress for both her and her family. The reviewer paints a picture of disorganization and inadequate support, underscoring that it is not merely physical therapy that is lacking but also emotional reassurance and general care.

Compounding these issues were concerns about hygiene and cleanliness within the facility. The reviewer notes that their mother’s room could hardly be considered sanitary; it was unclean to such an extent that it detracted significantly from their overall experience at Excelsior Springs. While they do not describe a completely intolerable smell, they indicate that the ambiance fell just short of being overwhelming—an unsettling indication of poor maintenance. From this perspective, cleanliness emerges as a critical factor for families considering care options for their loved ones.

In stark contrast, another individual shares their observations while visiting a close friend at the same facility multiple times each week. Their account highlights an entirely different narrative—one filled with warmth and compassion exhibited by the Certified Nursing Assistants (CNAs), nurses, and other staff members who work there. Their commitment to providing loving care makes a significant difference in creating an environment where residents feel valued and supported physically as well as emotionally.

This visitor often finds themselves witnessing heartfelt interactions between staff and residents throughout various shifts during the day and evening hours. They commend the consistent presence of attentive caregivers who genuinely show concern for those under their supervision. Such experiences emphasize how essential positive human interaction is in nursing homes—not just for fulfilling medical needs but also for fostering emotional connections that can greatly enhance residents' quality of life.

Cleanliness emerges again as an important factor in this second review—one praised rather than criticized. The visitor notes that each time they enter Excelsior Springs Nursing & Rehab, they find it to be well-maintained and closely monitored by dedicated staff members who ensure an orderly environment conducive to comfort and healing. Having such consistency implies not only operational efficiency but also reinforces trust among families seeking assurance regarding their loved ones’ living conditions.

Ultimately, these contrasting reviews serve as potent reminders about what can happen when standards fall short or exceed expectations within various aspects of senior care facilities like Excelsior Springs Nursing & Rehab. Families choosing long-term care options must remain vigilant about both quality medical assistance alongside vital emotional support systems designed to uplift residents’ spirits during challenging times—a duality that plays an indispensable role in enhancing life satisfaction for older adults in these institutions.

Pharmacies

• Jack W Monroe Pharmacy (0.3 miles)
• Red Cross Pharmacy (0.7 miles)
• Kex Rx Pharmacy (1.8 miles)
• Brown Prescription Drug (1.8 miles)
• Walgreens (1.9 miles)
• Monroe Pharmacy (5.5 miles)
• CVS Pharmacy (6.9 miles)

Physicians

• H Andrew Pickett (0.3 miles)
• Family Medicine Specialists of Excelsior Springs (0.7 miles)
• Schreier Family Medicine (0.7 miles)
• Twin Oaks Family Care (0.7 miles)
• The Excelsior Springs Clinic (2.6 miles)
• Lawson Family Practice (5.5 miles)
• Kearney Family Medicine (7.2 miles)

Hospitals

• Excelsior Springs Hospital (0.4 miles)
• Excelsior Springs Medical Center (0.4 miles)
• Liberty Hospital (11.9 miles)

Restaurants

• Pasta Labella (0.6 miles)
• Hunan (0.6 miles)
• Ventana Gourmet Grill (1.4 miles)
• Dubious Claims Brewery (1.6 miles)
• Mill-Inn Restaurant (1.6 miles)
• Vfw Post 741 (1.6 miles)
• Subway (1.8 miles)

Places of Worship

• Flack Memorial (0.7 miles)
• Woods Memorial Christian Church (1 miles)
• Southern Baptist Convention (1.6 miles)
• Siloam Spring Baptist Chapel (1.6 miles)
• Church of Christ (1.6 miles)
• VCU Church (4.7 miles)
• Southern Baptist Convention (5.5 miles)

Parks

• Sunnyside Park (1.2 miles)
• Tryst Falls Park (1.9 miles)
• Jesse James Park (5.2 miles)
• Ruth Stocksdale Park (12.2 miles)
• Northwyck Park (12.3 miles)
• Ruth Moore Park (12.9 miles)
• Clay Ridge Park (13.7 miles)

Transportation

• Excelsior Springs Memorial Airport (3EX) (2.4 miles)
• Excelsior Springs Municipal Airport (2.4 miles)
• U-Haul Neighborhood Dealer (6.4 miles)
• U-Haul Neighborhood Dealer (13.7 miles)

Cafes

• Hammerhand Coffee (12.9 miles)