Valley Manor & Rehab Center in Excelsior Springs, MO
Valley Manor & Rehab Center is a nursing home community in Excelsior Springs, MO.
Information last verified:
1410 Hospital Dr, Excelsior Springs, MO 64024
For more information about senior living options: (866) 208-4318
3.3 from 31 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
3
1 stars
11
Overall Review of Valley Manor & Rehab Center
caveat6 reviews mention this
Staffing and call responsiveness vary
Multiple residents and staff describe inconsistent staffing and poor responsiveness.
Several reviews describe trouble getting nurses when needed, including call light concerns and periods with no staff presence. Other accounts mention missed or delayed care items, including failure to follow a doctor’s orders and refusals around pain medication. A reviewer also describes management or staff as rude and unprofessional during a shift and another says their loved one had no rehab and limited interaction.
common3 reviews mention this
Residents describe genuinely caring staff
Some residents and families report staff members feel genuinely caring.
Alongside the negative experiences, other reviewers characterize staff as warm, inviting, and engaged with residents. Several comments highlight staff going above and beyond and loving what they do. One review also ties that care to day-to-day experiences like meals and overall support during the stay.
common2 reviews mention this
Rehab therapy gets praise
Rehabilitation services, especially speech therapy, earn positive feedback.
Two reviews specifically praise rehab programming, including speech therapy described as great. One of these also mentions positive progress tied to their therapy experience and recovery support. However, at least one other reviewer says their loved one had no rehab during their time there, showing experiences can differ.
caveat3 reviews mention this
Facility upkeep raises concerns
Several reviews point to issues with cleanliness and overall condition.
Some reviews describe rooms that felt unclean or poorly maintained, including soiled clothing and disarray. Others mention the building feeling old and rundown, with odors and flies, and still others describe a darker setting with visible water stains and dirty carpeting. These accounts suggest upkeep and room condition were not consistent across experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Care Services
High acuity care
Nearby Places of Interest
Hospitals
Excelsior Springs Hospital (0.1 miles)
Excelsior Springs Medical Center (0.1 miles)
Liberty Hospital (11.7 miles)
Pharmacies
Jack W Monroe Pharmacy (0.5 miles)
Red Cross Pharmacy (0.8 miles)
Kex Rx Pharmacy (1.8 miles)
Brown Prescription Drug (1.8 miles)
Walgreens (1.9 miles)
Monroe Pharmacy (5.4 miles)
CVS Pharmacy (6.6 miles)
Physicians
H Andrew Pickett (0.5 miles)
Family Medicine Specialists of Excelsior Springs (0.9 miles)
Schreier Family Medicine (0.9 miles)
Twin Oaks Family Care (0.9 miles)
The Excelsior Springs Clinic (2.5 miles)
Lawson Family Practice (5.4 miles)
Kearney Family Medicine (6.9 miles)
Restaurants
Pasta Labella (0.6 miles)
Hunan (0.8 miles)
Ventana Gourmet Grill (1.7 miles)
Subway (1.8 miles)
Vfw Post 741 (1.8 miles)
Dubious Claims Brewery (1.8 miles)
Mill-Inn Restaurant (1.8 miles)
Places of Worship
Flack Memorial (0.7 miles)
Woods Memorial Christian Church (1.2 miles)
Church of Christ (1.9 miles)
Southern Baptist Convention (1.9 miles)
Siloam Spring Baptist Chapel (1.9 miles)
VCU Church (5 miles)
Southern Baptist Convention (5.4 miles)
Parks
Sunnyside Park (1.4 miles)
Tryst Falls Park (2.2 miles)
Jesse James Park (4.9 miles)
Northwyck Park (12.1 miles)
Ruth Stocksdale Park (12.1 miles)
Ruth Moore Park (12.8 miles)
Clay Ridge Park (13.6 miles)
Transportation
Excelsior Springs Memorial Airport (3EX) (2.8 miles)
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Skilled Nursing Facility
High acuity care
Caring staff, comfortable private rooms with a pleasant dining environment and engaging activities.
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