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3 from 94 reviews
5 stars
42
4 stars
2
3 stars
4
2 stars
8
1 stars
38
Superior Park Mental Health Care Facility Costs & Pricing
At Superior Park Mental Health Care Facility, the monthly costs reflect a competitive landscape when compared to both Ray County and the broader state of Missouri. For semi-private accommodations, the facility charges $2,000 per month, aligning directly with the local average in Ray County but significantly lower than the state average of $3,772. Similarly, for studio units, the cost at Superior Park is set at $2,400 - more affordable than the $3,000 rate observed in Ray County and also below Missouri's average of $3,418. This pricing strategy not only underscores Superior Park's commitment to providing accessible mental health care but also positions it as an attractive option within its regional market.
Floor plans
Superior Park Mental Health Care Facility
Ray County
Missouri
Semi-Private
$2,000
$2,000
$3,772
Studio
$2,400
$3,000
$3,418
Overall Review of Superior Park Mental Health Care Facility
caveat6 reviews mention this
Billing is a recurring complaint
Billing and payment follow-up come with frequent confusion.
Multiple reviewers describe bills that were unclear, late, or hard to explain after they had already paid copays. Several also mention problems with how charges were applied, including billing codes, missing or delayed record access, and even being double billed for the same visit. A few residents describe the experience as frustrating enough to consider legal action or avoiding the facility going forward.
common6 reviews mention this
Staff warmth is a major plus
Many reviewers say the staff shows care and professionalism.
A consistent thread in the better reviews is that nurses and doctors are described as attentive, compassionate, and willing to explain what is happening. Some reviewers specifically mention fast responses in the emergency room, including quick triage and timely medication. Others highlight supportive bedside manner for children and family members who were anxious or in pain.
caveat6 reviews mention this
Communication and bedside manners vary
Some reviewers report rude or dismissive communication.
Several reviews call out front-desk or receptionist interactions as condescending or unprofessional. Others describe encounters where doctors talked over them, did not listen to concerns, or did not follow through with treatment expectations. A few residents also mention frustration with phone availability or having to wait without clear updates, which amplified the overall feeling of poor communication.
caveat6 reviews mention this
Wait times and follow-through frustrate
Reviewers mention long waits and weak follow-through.
Some reviewers describe extended waiting in areas like the waiting room, including situations where they felt deprioritized compared with others who arrived later. Others mention long hold times when trying to schedule or get in touch, along with delays in discharge attention. A few also describe feeling that after testing or an initial visit, they were not contacted with results or next steps.
common2 reviews mention this
Price may be lower than benchmarks
Pricing is presented as below both county and state.
The listed price range sits lower than the county and state comparisons shown for both unit types. That pricing context can be helpful to families comparing options, especially alongside reviews that include both positive and negative experiences. As always, residentsā reports focus much more on communication, billing, and visit flow than on affordability.
common2 reviews mention this
Common spaces and activities offered
The facility offers on- and off-site activities.
The community describes both on-site and off-site activities, along with devotional activities. It also lists indoor and outdoor common areas, which can support time spent outside of appointments. Review themes were more strongly centered on clinical and administrative experiences than on these activity details.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Amenities
Activities off-site
Activities on-site
Devotional services off-site
Devotional services on-site
Indoor common areas
Outdoor common areas
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities off-site
Activities on-site
Devotional activities offsite
Devotional activities on-site
Nearby Places of Interest
This part of Excelsior Springs, Missouri, offers a variety of amenities that cater to senior living. With several places of worship nearby such as Siloam Spring Baptist Chapel and Woods Memorial Christian Church, residents have access to spiritual support and community engagement. The area also boasts a range of dining options including Ventana Gourmet Grill and Mill-Inn Restaurant, providing convenient choices for meals out with friends or family. For outdoor activities, parks like Tryst Falls Park and Sunnyside Park offer opportunities for leisurely walks and relaxation in nature. Additionally, the presence of healthcare facilities like Twin Oaks Family Care and pharmacies such as Red Cross Pharmacy ensure that residents have access to medical services and prescription medications. In terms of transportation, Excelsior Springs Memorial Airport is easily accessible for any travel needs. Overall, this area provides a comfortable and accommodating environment for seniors looking to settle down in Excelsior Springs.
Places of Worship
Siloam Spring Baptist Chapel (0.2 miles)
Southern Baptist Convention (0.2 miles)
Church of Christ (0.5 miles)
Woods Memorial Christian Church (1.1 miles)
Flack Memorial (1.7 miles)
VCU Church (4.7 miles)
Southern Baptist Convention (6.8 miles)
Restaurants
Ventana Gourmet Grill (0.4 miles)
Dubious Claims Brewery (0.5 miles)
Mill-Inn Restaurant (0.6 miles)
Vfw Post 741 (0.7 miles)
Golf Hill Grille (0.7 miles)
Hunan (1.4 miles)
Subway (1.6 miles)
Parks
Tryst Falls Park (0.5 miles)
Sunnyside Park (0.8 miles)
Jesse James Park (6.6 miles)
Ruth Stocksdale Park (11.8 miles)
Northwyck Park (12.3 miles)
Ruth Moore Park (12.7 miles)
Clay Ridge Park (13.1 miles)
Transportation
Excelsior Springs Memorial Airport (3EX) (1 miles)
Excelsior Springs Municipal Airport (1 miles)
U-Haul Neighborhood Dealer (7.5 miles)
Physicians
Twin Oaks Family Care (1.3 miles)
Family Medicine Specialists of Excelsior Springs (1.4 miles)
At Superior Park Mental Health Care Facility, the monthly costs reflect a competitive landscape when compared to both Ray County and the broader state of Missouri. For semi-private accommodations, the facility charges $2,000 per month, aligning directly with the local average in Ray County but significantly lower than the state average of $3,772. Similarly, for studio units, the cost at Superior Park is set at $2,400 - more affordable than the $3,000 rate observed in Ray County and also below Missouri's average of $3,418. This pricing strategy not only underscores Superior Park's commitment to providing accessible mental health care but also positions it as an attractive option within its regional market.
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