2809 Denny Avenue, Pascagoula, MS 39581
For more information about senior living options: (844) 490-3973
The facility appears clean. It is claimed to be a five-star rated and award-winning establishment. It has in-house doctors and nurses and a chef to facilitate dietary needs.
The facility is described as smoke and mirrors despite five-star ratings and award-winning claims. There is an absence of managed care. Residents are left in feces and urine-filled diapers for hours, leading to blistered skin. The facility cannot meet dietary needs, continuing to serve bread and four nights of sandwiches after dietary restrictions were stated. The room and bedding are filthy and torn, with puddles on the floor. There is no effective plan to communicate with family or doctors about the patient's condition, allowing dehydration and emaciation to go unnoticed. The patient lost 10 pounds in five days, starting from an initial weight of 89 pounds. Staff allegedly lied about food intake, contradicting reports of what the patient was eating. Bread served was stale and inedible, and a staff member refused to feed it to her own family. Short staffing and financial problems are cited, with management described as not caring about patients.When faced with choosing care for a loved one, this account begins with a warning that rings louder than any glossy brochure or five?star badge ever could. The facility in question presents itself as pristine and award?winning, touting in?house doctors and nurses and a chef ready to accommodate dietary needs. Yet the experience told here strips away that veneer. The author pulled a mother out after just five days, compelled by a mounting sense that her life was in jeopardy rather than being safeguarded. What followed were a cascade of alarming disclosures that challenge the facility's claimed standards and reveal a systemic pattern of neglect, miscommunication, and mismanagement.
One of the most troubling elements is the absence of any coherent managed care. The review paints a stark picture of disorganization at the core - no reliable mechanism to coordinate care with doctors, no dependable line of communication to family, and no clear accountability when concerns arise. The facility's supposed internal systems, including the idea that there would be oversight by medical staff and a structured plan for patient care, appear to be nothing more than a fa?ade. The family found themselves repeatedly explaining the situation to leadership, only to be met with promises that were not translated into action. The lack of an integrated plan to monitor and adjust care, particularly for a patient recently released from a hospital, left the family feeling helpless and unseen.
The conditions in the patient's room and the overall level of cleanliness are described in painfully vivid terms. The reviewer notes an appalling neglect of basic hygiene and comfort: a patient left in feces and urine?filled diapers for hours, to the point of blistered skin. A filthy, torn, oversized comforter draped across the bed sits above puddles on the floor that staff step through and, when sheets are changed, simply throw back onto the bed. These details aren't incidental; they signal a broader neglect of dignity and basic decency in care. The image of a room that should support healing instead becoming a site of exposure to infection and discomfort is deeply unsettling, especially in the context of a patient recovering from sepsis and undergoing cancer treatment.
Dietary management emerges as another critical failure. Despite multiple meetings with leadership to discuss the patient's dietary restrictions, the response was to still serve bread and, for four nights in a row, sandwiches that did not meet the stated needs. The review explicitly notes that the bread was deemed unacceptable and even stale - so much so that one family member brandished the question of whether such bread could be fed to one's own family. A CNA's emphatic, unfiltered no - "HELL NO" - to feeding the stale meal underscores a broader disconnect between what was promised and what was delivered. The kitchen's failure to honor dietary instructions, coupled with inconsistent or contradictory information from staff, created a situation where the patient's nutrition clearly suffered, contributing to rapid weight loss and dehydration.
Communication, or the glaring lack thereof, ties all of these issues together. The facility claimed to have tracking in place for food and water intake, yet there was no effective plan to communicate results to family members or to the patient's doctors. The patient became emaciated and dehydrated, weight loss quantified at ten pounds in just five days - from an already precarious starting point of 89 pounds due to chemotherapy and sepsis. The nurse manager, Teresa, is described as promising to note concerns in the patient's file and to alert the kitchen, yet those promises repeatedly failed to translate into meaningful action. In one instance, after Teresa assured the family that the patient was eating 50?75% of meals, another staff member corrected the narrative to reflect that the patient was eating as little as 25% or less. The next day's somber reality - a continued delivery of a bread-based meal - made it clear that communication gaps were systemic, not occasional.
Financial and staffing pressures appear to be a persistent undercurrent in the review. Staff reportedly described being short?staffed and facing financial constraints, with many expressing that management did not care about patient welfare. The sense conveyed is that systemic budgetary and staffing issues compromised the quality of care. The reviewer quotes not only patients but staff who openly shared their discontent, portraying a facility where institutional concerns overshadow patient safety and comfort. The culmination of these factors - staffing shortages, financial strain, and perceived indifference from leadership - created an environment in which the patient's health was not prioritized, and families were left feeling unheard and unprotected.
Ultimately, the author decided to move the mother to a hospital by ambulance after recognizing that the care facility was not meeting critical needs. The patient was re-admitted for dehydration and continued infection management, including ongoing sepsis treatment, underscoring the high cost of the care facility's failures. Personal testimonies from multiple staff members about poor quality service and management's lack of regard reinforce a troubling consensus: the facility did not meet the basic standards necessary for safeguarding someone in a vulnerable state recovering from serious illness. The reviewer's closing message is a candid admonition to others: consider alternate facilities and prioritize real, verifiable standards of care over polished marketing claims.
In short, the experience described is a harsh indictment of a care setting that promised more than it delivered. The five major issues - absence of coordinated medical care, neglectful hygiene and comfort conditions, misalignment between dietary needs and meals served, inadequate nutrition and hydration monitoring, and a culture of staffing and management challenges - converged to put a fragile patient at serious risk. The reviewer's decision to relocate their mother for hospital care reflects a determination to prioritize safety over the facility's promotional narrative. For families seeking care for loved ones, the takeaway here is clear: verify not just the accolades and amenities, but the real, on?the?ground practices that determine day?to?day safety, nourishment, and dignity.
36 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Singing River Skilled Nursing Facility is a premier assisted living community located in Pascagoula, MS. Our facility offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
At Singing River, residents can enjoy their own fully furnished accommodations with access to cable or satellite TV and Wi-Fi/high-speed internet. We also provide housekeeping services to ensure a clean and organized living space. Residents have the option of dining in our elegant dining room for restaurant-style meals or preparing their own meals in the convenience of their kitchenette.
Outdoor space is available for residents to relax and enjoy nature, and our small library provides opportunities for leisure reading. For socializing, there are resident-run activities as well as scheduled daily activities that cater to various interests and abilities.
Our highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their prescriptions on time. We have a mental wellness program in place to support the emotional well-being of our residents.
Dining at Singing River caters to special dietary restrictions, ensuring that all residents receive nutritious and delicious meals. Our staff takes into consideration any special dietary needs such as diabetes diets when preparing meals.
Our location in Pascagoula provides convenient access to essential amenities in the area. There are two cafes nearby for socializing or grabbing a cup of coffee with friends. Four pharmacies are within close proximity for easy access to medications, and there are 19 physicians available for comprehensive healthcare needs. For spiritual support, there are seven places of worship nearby.
In case of emergencies or specialized medical care, five hospitals are conveniently located near our facility.
Singing River Skilled Nursing Facility strives to provide a comfortable and enriching environment where each resident receives personalized care and support.
Singing River Skilled Nursing Facility is located at 2809 Denny Avenue, Pascagoula, MS 39581 in Jackson County, Mississippi
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