Plaza Community Living Center in Pascagoula, MS
Save4403 Hospital Road, Pascagoula, MS 39581
For more information about senior living options: (844) 490-3973
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The staff who work with patients are very patient and kind. The staff have consistently been helpful and kind. Cynthia is praised for going above and beyond, making the process easy, and providing good care. The care provided is described as very good and the staff as nice. A family member's relative loves the place because of the caring, helpful staff.
They note that costs have doubled since 2021, rising to about $8,000 per month out of pocket unless Medicare covers it. They report the payments handler is never in the office, forcing families to endure long phone tag and unreturned messages, with discharge threats. They observe there is no clear communication between the care staff and the business side. They describe the place as depressing and in need of renovations, with long waits to enter or exit due to door access issues. They state no one answers questions or provides updates on a loved one's health or rehab status, as staff seem too busy. They mention things getting stolen and staff appearing uncaring, calling it a terrible place to send a family member. They note overcrowding and disorganized medication handling (three people in a small room; meds in a drawer, comingled). They feel the facility is unprofessional and focused more on money than on care.Plaza Community Living Center in Pascagoula is best suited for families that prioritize hands-on, compassionate day-to-day caregiving from frontline staff and can tolerate a financially and administratively imperfect operation. When the core need is reliable, attentive care on the floor - especially rehabilitation-oriented support - and when budget flexibility exists, this community can deliver meaningful daily interaction with CNAs and aides who are genuinely patient and kind. The catch is that administrative dysfunction and rising costs cast a long shadow over the care experience. If the budget can bear steep monthly costs and the family can endure inconsistent office communication, Plaza may meet a niche need for personal contact and visible caregiver involvement.
Those weighing alternatives should consider several red flags that consistently appear in the feedback. If dependable billing, transparent pricing, and prompt administrative responsiveness are non-negotiables, look elsewhere. Potential residents who require a calm, well-maintained environment with predictable operations should also consider other options. Security and accessibility are recurrent concerns, with complaints about delays at entry and a sense that the facility's conditions - crowded rooms and dated interiors - diminish overall safety and comfort. In short, families seeking a polished setting with seamless admin support will likely find better fits outside Plaza.
On the positive side, the strongest and most consistent praise centers on the direct care staff. CNAs are described as patient and caring, and in certain cases the caregiver relationship can feel genuinely supportive for the resident. There are mentions of rehab-focused activities and staff who take responsibility for communicating notable changes in health or rehab status to families. In at least one case, a staff member went above and beyond, even offering personal contact to ensure continuity of care. These pockets of reliability show what Plaza can deliver when personnel are engaged and unfettered by process failures.
Yet these strengths are repeatedly undermined by structural weaknesses. The most salient con is cost: out-of-pocket charges sit around eight thousand dollars per month as of winter 2025, with dramatic increases since 2021. Billing and payments are a persistent administrative bottleneck, characterized by missed communications, lost messages, and sometimes hostile administrative responses. The disconnect between the clinical team and the business side erodes trust and makes it hard for families to stay informed. Beyond billing, the facility is described as outdated and depressing, with overcrowded rooms and limited ways to move about comfortably, which dulls the care experience even when the staff genuinely strives to do well.
The key question is whether the pros can meaningfully offset these cons. For families that can tolerate ongoing administrative friction in exchange for visible daily care and modest rehab momentum, Plaza offers a tangible benefit: real caregivers who show up, listen, and respond to problems in the moment. The authentic goodwill of some staff, paired with a few standout administrators who are accessible, can deliver critical reassurance to families during a tough transition. However, these positives do not erase the reliability gaps, the price volatility, or the recurring concerns about security and upkeep. Without systemic improvements, the daily care can feel episodic rather than consistently dependable.
Decision-makers should approach Plaza with a clear plan. Before deciding, demand a precise, itemized budget that outlines what is included in the $8,000 monthly rate and what might trigger additional charges or changes. Request a face-to-face meeting with both the administrator and the head of care to map out communication protocols, discharge policies, and how updates will be delivered. Tour the facility with an eye toward safety features, door access, room occupancy, and the overall condition of common areas and kitchens. Speak with current residents and families about their experiences with timely updates, problem resolution, and any recent improvements. If these elements do not align with what the family requires for peace of mind, the prudent choice is to explore other communities in the area.
In practical terms, Plaza Community Living Center should be considered only if the family can tolerate notable administrative hiccups and a aging-in-place atmosphere while prioritizing direct caregiver engagement and rehab touchpoints. For most families seeking financial stability, consistent communication, modern facilities, and dependable overall management, alternatives will offer a more predictable path. The decision hinges on whether the value of attentive bedside care and genuine caregiver rapport outweighs the reality of cost volatility, administrative opacity, and upkeep concerns. If these conditions align, Plaza can work; if not, it is reasonable - and advisable - to look elsewhere for a smoother, more transparent senior living experience.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Plaza Community Living Center in Pascagoula, MS offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of conveniences and features, including a beauty salon, cable or satellite TV, computer center, fully furnished accommodations, gaming room, small library, and Wi-Fi/high-speed internet access. Additionally, Plaza Community Living Center offers housekeeping services, move-in coordination assistance, outdoor spaces such as a garden, restaurant-style dining options, telephone service, non-medical transportation arrangements, and transportation to doctors' appointments.
In terms of care services, Plaza Community Living Center is equipped with a 24-hour call system and supervision to provide round-the-clock support to residents. The dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. The community also offers specialized care for individuals with diabetes through proper diet management. Medication management services are provided to ensure the timely administration of prescribed medications. A mental wellness program is offered to support the emotional well-being of residents.
Dining at Plaza Community Living Center accommodates special dietary restrictions. Residents can enjoy delicious meals prepared by the dedicated culinary team in the dining room. Additionally, there are two cafes nearby and a variety of restaurants in close proximity for additional dining options.
To promote an active lifestyle among residents, Plaza Community Living Center provides various activities and programs. These include fitness programs for physical well-being as well as planned day trips and resident-run activities for social engagement. Scheduled daily activities cater to different interests and preferences.
For added convenience and accessibility to essential services in the area, there are four pharmacies located nearby along with 19 physicians' offices within reach. Several places of worship are also easily accessible for religious observances by residents. In case of emergencies or medical needs outside the community's scope of care services, five hospitals are conveniently located nearby.
Overall, Plaza Community Living Center in Pascagoula, MS offers a comprehensive and supportive assisted living community with a wide range of amenities, care services, and nearby conveniences to ensure the comfort, well-being, and convenience of its residents.
Plaza Community Living Center is located at 4403 Hospital Road, Pascagoula, MS 39581 in Jackson County, Mississippi
Plaza Community Living Center on seniors.fyi includes 5 photos including images showing interior, outdoor, wheelchair, and more.
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