Friendship Manor Hlth Care Ctr

Pros

• The care at the facility is described as the best, with staff who are caring and kind to residents.
• Families would highly recommend the facility to others based on their experiences.
• Staff members such as Lexi, Deb, and Mark are praised for going above and beyond for residents.
• The nursing team is friendly, attentive, and clearly cares deeply for those they serve.
• Residents often show happiness and smile when interacting with the staff, reflecting a warm, welcoming environment.
• The facility is quiet and homey, featuring an amazing garden visiting space and well-maintained surroundings with attentive staff.

Cons

• They had very slow follow through with care plan changes.
• They would talk in front of the father as if he wasn't there, saying hurtful and mean things.
• The reviewer described the place as "a pit of a place" and was glad to get the father out of it.
• Residents were kept outside on the lawn during weather/air quality alert days.

Review

Friendship Manor stands out in the experiences of families who entrusted their loved ones to its care, emerging as a place where kindness, dedication, and genuine connection are consistently emphasized. Across many recollections, the staff are described as exceptionally caring and patient, with families repeatedly noting that their relatives receive thoughtful, attentive, and respectful treatment. The tone across these accounts is one of gratitude and trust, with many residents forming warm, lasting relationships with the people who care for them daily. Names such as Lexi, Deb, and Mark surface repeatedly as examples of employees who went above and beyond, illustrating the personal touch that defines the community.

The everyday atmosphere at Friendship Manor is often painted in terms of warmth and accessibility. Several reviews highlight the nursing team as friendly, quick to respond, and deeply engaged with residents. For families, the ability to visit in the evenings and see the same compassionate faces provides reassurance that their loved ones are in capable, attentive hands. The emotional rewards of such care are palpable: a big smile on a grandma's face when she sees her caregivers, and a sense of home-like security that many families seek when selecting a facility. The environment itself is described as quiet and homey, with a garden and visiting space that adds to the sense of calm and belonging for residents and families alike.

Communication emerges as another cornerstone of the positive experience. Families consistently comment on how well information flows between staff and loved ones, noting that activities, health updates, and care plans are approached with clarity and regularity. One particularly meaningful aspect highlighted is the ability to stay connected even when family members are far away. Instances of staff helping with FaceTime calls so distant relatives can see and speak with their loved ones are recounted with appreciation, and expressions like "That was SO special!" emphasize how simple gestures can reinforce trust and peace of mind during challenging times.

The longevity and consistency of the team contribute to the sense of stability families feel at Friendship Manor. Several reviews point to long-tenured staff and a culture where experienced caregivers stay with residents through multiple stages of life. One account even mentions a staff member celebrating a 40-year employment anniversary, which underscores a commitment to relationships and continuity that families value highly. This steadfast approach to caregiving appears to translate into comprehensive, top-notch care across medical, personal, and social dimensions, with residents encouraged to engage in activities or simply enjoy downtime as they wish.

The facility itself earns praise for its environment and the way it supports both residents and their families. Descriptions include a quaint, quirky charm and a strong sense of being "home," with attentive staff who treat each resident as an individual. Reviews consistently mention the positive effect of a well-maintained space - quiet, comfortable, and with moments of beauty such as a well-designed garden that adds to the overall quality of life for those living there. The combination of a nurturing atmosphere and well-structured programs helps residents stay engaged, whether they seek activity or prefer a more relaxed pace.

There is a inclusive sense of partnership with families, as caregivers are described as thoughtfully matching care plans to the evolving needs of residents. The most positive feedback comes from families who have watched their loved ones thrive for months or years, noting that the staff help navigate daily life with sensitivity and competence. Parents and children alike describe feeling heard and supported, with staff and administrative teams often going the extra mile to accommodate transitions, coordinate activities, and keep families informed about what's happening near and far. The sense of community is palpable, and many families express a strong desire to find, or have found, a place like Friendship Manor for themselves or their loved ones in the future.

It is important to acknowledge, within the broader chorus of praise, that one review recounts a troubling experience. In that instance, residents were kept outside on the lawn during a weather-related air quality alert, and the response to changing care plans was described as slow. The reviewer also described discussions held in front of their father that felt disrespectful, as if he were not present. This account stands in contrast to the overwhelmingly positive experiences described by others, serving as a reminder that no facility is perfect and that experiences can vary. Nonetheless, even within this single critique, the concern is framed as an issue to be addressed, and it coexists with the larger pattern of gratitude and trust found in the rest of the stories.

Overall, these testimonials collectively portray Friendship Manor as a facility where compassionate care, strong communication, and enduring staff relationships create a supportive environment for residents and their families. The narratives consistently emphasize that love, respect, and dignity are not just promises but everyday practices carried out by a team that people come to trust deeply. For families seeking a place where their loved ones can feel at home, receive attentive and personalized care, and remain connected with family through thoughtful touches and reliable updates, this is a community that many would choose again and again.

This part of Shakopee, Minnesota offers a variety of amenities and services that cater to senior living needs. There are several restaurants nearby, including Pablo's Mexican Restaurant for flavorful meals and Tommy's Malt Shop for a nostalgic dining experience. For pharmacy needs, there are multiple options such as Hy-Vee Pharmacy and Walgreens conveniently located within a few miles. Places of worship like St John's Lutheran School and Grace Church provide spiritual fulfillment. Access to healthcare is also readily available with Valley Family Practice and Twin Cities Orthopedics in close proximity. Outdoor enthusiasts can enjoy parks like Firemans Park and Lake Ann Park for leisurely walks or picnics. In case of emergencies, Chaska Urgent Care is just a short drive away. Overall, this area offers a balanced mix of conveniences and recreational opportunities suitable for senior living.

Restaurants

• Pablo's Mexican Restaurant (1 miles)
• McDonald's (2.3 miles)
• Cuzzy's Brick House (2.4 miles)
• Subway (2.8 miles)
• Tommy's Malt Shop (2.8 miles)
• Patron (2.8 miles)
• Crooked Pint Ale House (2.8 miles)

Pharmacies

• Hy-Vee Pharmacy (1.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.8 miles)
• Chanhassen Center Drug (3.3 miles)
• CVS Pharmacy (3.9 miles)
• Guy Research (3.9 miles)
• Walgreens (4.6 miles)

Places of Worship

• St John's Lutheran School (2.6 miles)
• Grace Church (4.3 miles)
• St Marys Of The Purification (5.1 miles)
• Marystown Catholic Church (5.1 miles)
• St Victoria Catholic Church (7.1 miles)
• St Michael Catholic Church (8 miles)
• Friendship Church (8.2 miles)

Physicians

• Valley Family Practice (2.6 miles)
• St Francis Rehabilitative Services (2.7 miles)
• Twin Cities Orthopedics (2.7 miles)
• Allina Crossroads Clinic-Chaska (3.2 miles)
• OBGYN West (3.2 miles)
• Medical Pain Clinics (3.6 miles)
• Mn Otolaryngology (3.7 miles)

Parks

• Dublin Square Dog Park (2.8 miles)
• Firemans Park (2.8 miles)
• Lake Grace Park (3.6 miles)
• Lake Susan Park (4.1 miles)
• Louisville Swamp (4.7 miles)
• Bandimere Heights Park (4.8 miles)
• Lake Ann Park (5 miles)

Hospitals

• Chaska Urgent Care (3.8 miles)
• Wedge Industries (4.7 miles)
• Abbott Northwestern Center For Outpatient Care (8.8 miles)

Transportation

• My Taxi Carver (4.4 miles)

Cafes

• Panera Bread (4.6 miles)
• Caribou Coffee (7.1 miles)