Rochester East Health Services in Rochester, MN

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  • Interior

    A cozy office space with a computer, bookshelf, chairs, and large windows.

  • Outdoors

    A fun day at Rochester East with friends and a friendly mascot!

  • Decor

    A festive autumn entrance decorated with pumpkins and hay bales under a blue awning.

  • Building

    A view of a building entrance with an awning and parked cars in the lot on a clear day.

  • Bedroom

    A simple hospital room featuring a bed, chair, and basic furnishings.

  • Dining

    A cozy dining area featuring a table set with snacks and surrounded by comfortable chairs.

  • Healthcare

    The Rochester East Health Services sign next to a parked service bus.

Rochester East Health Services in Rochester, MN

501 8Th Avenue Se, Rochester, MN 55904

For more information about senior living options: (844) 490-3973

3.4 from 39 reviews
5 stars
19
4 stars
3
3 stars
3
2 stars
3
1 stars
11

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Overall Review of Rochester East Health Services

Pros

  • pro The staff are excellent, especially Karen and Nancy, along with the activities staff.
  • pro The staff's professionalism provides opportunities to bring joy to residents during events.
  • pro The therapy team is cohesive, and the facility is clean, quick to assist, and knowledgeable.
  • pro All staff members are hardworking and friendly.
  • pro The staff are kind and helpful.
  • pro Breakfasts were great, and the meals offered a nice variety.
  • pro Everyone is always friendly.
  • pro Theo, the activities director, is upbeat and makes it fun for all.
  • pro The activity coordinator is outstanding.

Cons

  • pro The patient rooms are a dump, with cords stapled to the wall, an old broken bed, and a broken TV.
  • pro The shared room for two residents was far too small, with nowhere to sit when they wanted to lie down.
  • pro The facility felt traumatizing and lasted about 15 hours for the reviewer.
  • pro They claimed 2–3 days' notice to leave, but in reality residents could leave at any time.
  • pro The staff neglect residents to the point of poor health and even death.
  • pro The staff are negligent; visitors are advised not to come here.
  • pro The place is filthy, with smeared feces on the floor and even on clothes.
  • pro The building looks run-down on the inside and out, and it is not clean.
  • pro The rehab was understaffed and the therapy sessions were insufficient (only 30 minutes for PT and OT per weekday).
  • pro Since new management took over, the place has drama and residents are treated as numbers.

Review

Rochester East Health Services in Rochester, MN is best suited for families seeking a rehab- and activity-forward environment for an older adult who responds to hands-on therapy and regular staff contact. The community can work well for residents who value a visible, engaged therapy team and meaningful activities, and who can tolerate an older, less polished building in exchange for accessible care and social programming. Those prioritizing a modern, uniformly high-quality experience with spotless rooms and consistently staffed shifts should consider alternate options.

The strongest positives center on therapy and personal engagement when the right team is present. Several residents and families highlight solid PT/OT progress and practical pathways back to daily function, supported by an activities staff that keeps residents involved. Daysha’s overnight care and the overall mood created by caring forward-facing staff can make a real difference for families who value warmth and attentiveness. Breakfast is praised by some, and there are notes of clean, welcoming common areas and outdoor seating where residents can enjoy the outdoors. When the therapy and activities crews are cohesive, the experience can feel well-coordinated and hopeful.

Yet the downsides loom large and recur across many accounts. A consistent thread is understaffing and uneven care quality, with some reviews labeling the facility negligent and others describing neglect to the point of health risks. Room size and privacy are common complaints, shared bedrooms, sparse seating in dining rooms, and aging infrastructure that strains daily living. Laundry issues, including mislaid or missing clothing, have frustrated families, while cleanliness in some episodes is reported as substandard with incidents of feces or grime. The culture of leadership and turnover adds to a perception of drama rather than reliable accountability.

Because the pros and cons are so polarized, the positives do not reliably offset the major drawbacks for many families. When therapy and attentive direct care are at their best, residents show progress and feel genuinely cared for; when staffing gaps surface, those same residents can encounter delays, distractions, and oversight lapses. The facility’s age and the variability in day-to-day operations create a risk profile that makes consistent day-to-day safety and comfort uncertain, especially for residents with complex medical needs or a requirement for constant monitoring.

For decision-making, approach this community with a rigorous, evidence-based plan. Schedule back-to-back visits at different times and request current staffing rosters by shift, then verify nurse availability and response times in real settings. Tour the dementia floor and the most used living spaces, confirming room dimensions and the availability of private options. Seek concrete information on laundry procedures, lost-item controls, and the facility’s track record with housekeeping and maintenance. Ask for recent incident reports and a written corrective-action plan, and press for transparent answers about leadership stability and ongoing quality improvement. If clear, verifiable assurances cannot be documented, exploration of other Rochester options should take precedence.

Bottom line: Rochester East Health Services can work for families who prioritize a robust therapy program and active engagement, provided current leadership demonstrates consistent staffing, clean and safe accommodations, and reliable accountability. For those seeking uniform quality, predictable daily care, and a modern environment, alternatives are worth prioritizing. The mixed reviews signal a need for cautious due diligence: visit multiple times, speak with residents and families, and verify that the care model aligns with long-term goals before committing.

Features

Housing

  • 111 resident community capacity 111 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rochester International (8 miles away) Rochester International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Rochester East Health Services in Rochester, MN is a top-notch assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment purposes. Community-operated transportation is available for residents' convenience, and a computer center allows them to stay connected with the digital world.

The dining room provides restaurant-style meals prepared by professional staff, catering to special dietary needs and restrictions. The fully furnished accommodations include private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that the living spaces are clean and comfortable at all times.

Residents can engage in various activities within the community, such as gaming in the dedicated gaming room or relaxing in the outdoor garden space. A small library offers reading material for leisurely pursuits, while a wellness center encourages residents to maintain an active lifestyle with fitness programs available. Wi-Fi/high-speed internet connectivity is provided throughout the community.

Care services at Rochester East Health Services include 24-hour call systems and supervision to ensure round-the-clock safety and support. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Dedicated staff members assist with medication management, diabetes diets, meal preparation, and service.

A mental wellness program is offered to promote emotional well-being among residents. Transportation arrangements allow them easy access to doctors' appointments when needed. In addition to on-site amenities and care services, there are numerous nearby options available including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Overall, Rochester East Health Services provides a comfortable and vibrant environment for its residents by offering exceptional amenities and personalized care services suited to their individual needs.

Nearby Places of Interest

Restaurants

  • Domino's Pizza (0.2 miles)
  • Terza Ristorante (0.5 miles)
  • Taco Jed (0.5 miles)
  • Bleu Duck Kitchen (0.5 miles)
  • Cafe Steam (0.5 miles)
  • Pescara (0.6 miles)
  • Chester's Kitchen and Bar (0.6 miles)

Parks

  • Mayo Park (0.3 miles)
  • Field of Fun (0.8 miles)
  • Silver Lake Park (0.9 miles)
  • Quarry Hill Park (1.2 miles)
  • Graham Hockey Arena (1.2 miles)
  • Quarry Hill Nature Center (1.4 miles)
  • Century Hills Park (2.7 miles)

Places of Worship

  • Bethel Lutheran Church (0.3 miles)
  • Gloria Dei Lutheran Church (1.8 miles)
  • St Luke's Episcopal Church (2.7 miles)
  • People Of Hope (3.3 miles)

Hospitals

  • Mayo 8-Neuro Surgery (0.5 miles)
  • Olmsted Medical Center (0.7 miles)
  • Mayo 19 (0.7 miles)
  • Erickson Hair & Skin Care Center (0.7 miles)
  • Rochester Methodist Hospital (0.8 miles)
  • Domitilla Building - Saint Marys Hospital (1.4 miles)
  • Old Marion Hall - Saint Marys Hospital (1.4 miles)

Physicians

  • Carol Reid, MD (0.5 miles)
  • Brackenridge Building - Mayo Clinic (0.6 miles)
  • Olmsted Medical Center Hospital (0.7 miles)
  • Mid America Orthopaedic Assoc (0.7 miles)
  • Charlton Building - Mayo Clinic (0.8 miles)
  • Psimos Oral Surgery (1.2 miles)
  • Rochester Family Medicine Clinic (1.3 miles)

Pharmacies

  • Weber & Judd-South Broadway (0.6 miles)
  • Eagle Drug Of Rochester (0.6 miles)
  • Weber & Judd Co. (0.7 miles)
  • Cub Pharmacy (0.7 miles)
  • Guidepoint Pharmacy (0.7 miles)
  • Mayo Clinic Baldwin Pharmacy (0.8 miles)
  • Walgreens (1.2 miles)

Cafes

  • Hollandberry Pannekoeken (0.7 miles)
  • Caribou Coffee (1.4 miles)
  • Starbucks (1.5 miles)
  • Caribou Coffee (1.6 miles)
  • Caribou Coffee (1.7 miles)

Transportation

  • U-Haul Moving & Storage (1.7 miles)

Theaters

  • CMX Cinemas Chateau 14 (2.9 miles)

Frequently Asked Questions

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