Global Home Health Care I

1032 15Th Avenue Se, Rochester, MN 55904

For more information about senior living options: (844) 490-3973

2.6 from 5 reviews
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Assisted Living

Overall Review of Global Home Health Care I

Cons

  • pro The company financially exploited the mother.
  • pro The workers sat on the deck with their cell phones instead of attending to the mother's needs.
  • pro The workers used the mother's card to buy items but purchased the wrong items.
  • pro The workers asked for gas money from a vulnerable adult, claiming the company didn't pay them.
  • pro The workers left early but still claimed the hours they were supposed to be there.
  • pro Half of the food in the home was expired and rotten.
  • pro The manager dismissed concerns with excuses and did not apologize.
  • pro The company offers no paid time off, no holidays, and no advancement; the administration is incompetent and only cares about the bottom line.

Review

A troubling experience with a home care provider has left the writer deeply unsettled and wary of the company's practices. The mother in question was a client for a period, and the reviewer describes a consistent pattern of neglect and mismanagement rather than the attentive care one would expect. The caregivers are portrayed as spending much of their time on a deck, absorbed with cell phones, instead of attending to the mother's needs. This casual neglect and apparent lack of active engagement with her daily care set a troubling tone for what followed.

Financial handling emerges as a persistent source of concern. The workers would take the mother's card to the store to purchase items, but the selections often failed to meet her needs or preferences. The reviewer emphasizes that these purchases were frequently the wrong items, suggesting a breakdown in communication, accountability, and a lack of respect for the client's established routines. Such mistakes are not merely inconvenient; they reflect a disregard for the mother's essential needs and dignity.

Equally alarming are the allegations about the workers requesting gas money from a vulnerable elder. The reviewer asserts that the company did not pay the workers' gas costs and that the workers asked the mother directly for money. The claim is strong: it asserts illegal or improper behavior toward a vulnerable adult and frames it as an ongoing practice rather than an isolated incident. The implication is that the relationship with caregivers may have been financially coercive or exploitative, adding another layer of risk for an already frail client.

Timekeeping and reliability appear to be another major issue. The workers allegedly left early on many days but still claimed the full hours they were supposed to be present. This combination of early departure and continued billing paints a picture of systematic mismanagement and potential fraud, eroding trust in the service and undermining the care the mother needed. When combined with the other concerns, it contributes to a perception of a company that prioritizes numbers over genuine, dependable caregiving.

There were also clear shortcomings in the provision of meals and food-related care. The workers reportedly never cooked for the mother because they supposedly did not know how to prepare her preferred meals. This indicates a mismatch between the services promised and those delivered, and it suggests a lack of effort to tailor care to the mother's tastes and nutritional needs. The care plan, as described, seems to have fallen short on basic, daily quality of life aspects like meals.

The reviewer raises a separate but equally troubling issue about the condition of food at the mother's home. A significant portion of food - both canned and perishable - was described as expired or rotten, with some can dates reaching back to 2023. When the reviewer brought this to the attention of the manager, the response was dismissive: the manager suggested that since the mother had been hospitalized recently, it was normal for food to go bad. No apology or clear plan for corrective action followed, and the response was framed as an excuse rather than accountability.

Taken together, these experiences lead the reviewer to a blunt, uncompromising judgment: they would not recommend the company to anyone. The critique extends beyond a single failed interaction and paints a broader picture of a company that appears to lowball its employees, with no paid time off, no holidays, and no advancement opportunities. The administration is described as incompetent and overly focused on the bottom line, treating employees as mere numbers rather than valued caregivers. This combination of financial underhandedness, poor treatment of staff, and inadequate client care culminates in a stark warning to others considering the service.

In sum, the narrative depicts a troubling dynamic where vulnerable clients can be placed at risk by what is described as neglectful, exploitative, and improperly managed care. The reviewer's experience highlights concerns about staff integrity, proper supervision, and the overall culture of accountability within the company. The final takeaway is a strong admonition to potential clients and their families to proceed with caution, explore alternatives, and demand transparent, accountable, and compassionate care if they must engage with home care services.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rochester International (8 miles away) Rochester International (8 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Global Home Health Care I in Rochester, MN is an assisted living community that provides exceptional care and a comfortable living environment. With a wide range of amenities, residents can enjoy cable or satellite TV, fully furnished accommodations, a beautiful garden, housekeeping services, and access to Wi-Fi/high-speed internet.

Our dedicated staff offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and coordinate with healthcare providers to ensure the well-being of our residents. Additionally, we offer a mental wellness program to promote emotional health.

At Global Home Health Care I, we understand the importance of personalized nutrition. Our staff prepares delicious meals tailored to individual dietary restrictions including diabetes diets and special dietary needs. Residents can enjoy their meals in our elegant dining room.

We believe in fostering a sense of community and engagement among our residents. Our resident-run activities encourage socialization and create opportunities for new friendships. We also have scheduled daily activities to keep our residents entertained and active.

Located in Rochester, MN, our community is surrounded by numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are available for medical appointments.

Choose Global Home Health Care I for superior assisted living care that combines comfort with comprehensive support services.

Nearby Places of Interest

Restaurants

  • Little Caesars Pizza (0.1 miles)
  • Domino's Pizza (1 miles)
  • Taco Jed (1 miles)
  • Chipotle Mexican Grill (1.1 miles)
  • Chick-Fil-A (1.1 miles)
  • Newt's South (1.2 miles)
  • Bleu Duck Kitchen (1.2 miles)

Pharmacies

  • Cub Pharmacy (0.1 miles)
  • Weber & Judd-South Broadway (1 miles)
  • Walgreens (1.2 miles)
  • Eagle Drug Of Rochester (1.3 miles)
  • Weber & Judd Co. (1.4 miles)
  • Guidepoint Pharmacy (1.5 miles)
  • Mayo Clinic Baldwin Pharmacy (1.5 miles)

Physicians

  • Olmsted Medical Center Hospital (0.7 miles)
  • Carol Reid, MD (0.9 miles)
  • Rochester Family Medicine Clinic (1.2 miles)
  • Brackenridge Building - Mayo Clinic (1.3 miles)
  • Mid America Orthopaedic Assoc (1.5 miles)
  • Charlton Building - Mayo Clinic (1.6 miles)
  • Psimos Oral Surgery (2 miles)

Hospitals

  • Olmsted Medical Center (0.7 miles)
  • Mayo 8-Neuro Surgery (0.8 miles)
  • Mayo 19 (1.5 miles)
  • Erickson Hair & Skin Care Center (1.5 miles)
  • Rochester Methodist Hospital (1.5 miles)
  • Respira Airway, Snoring and TMJ (2 miles)
  • Domitilla Building - Saint Marys Hospital (2 miles)

Places of Worship

  • Bethel Lutheran Church (0.8 miles)
  • Gloria Dei Lutheran Church (2.5 miles)
  • St Luke's Episcopal Church (3.5 miles)
  • People Of Hope (3.9 miles)

Parks

  • Graham Hockey Arena (1.1 miles)
  • Mayo Park (1.1 miles)
  • Field of Fun (1.4 miles)
  • Quarry Hill Park (1.5 miles)
  • Quarry Hill Nature Center (1.5 miles)
  • Silver Lake Park (1.6 miles)
  • Valleyside Estates Park (2.2 miles)

Cafes

  • Hollandberry Pannekoeken (1.5 miles)
  • Caribou Coffee (2.1 miles)
  • Starbucks (2.2 miles)
  • Caribou Coffee (2.3 miles)
  • Caribou Coffee (2.4 miles)

Transportation

  • U-Haul Moving & Storage (2.4 miles)

Theaters

  • CMX Cinemas Chateau 14 (3.4 miles)
  • Marcus Rochester Cinema (3.7 miles)

Frequently Asked Questions

Where is Global Home Health Care I?

Nearby Communities

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