Good Samaritan Society - Specialty Care Community
Save3815 West Broadway, Robbinsdale, MN 55422
For more information about senior living options: (844) 490-3973
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The facility was very clean. It is described as an excellent care center, with staff consistently investing in residents' wellbeing. Occupational and physical therapy staff were nice, and social workers were nice. The PT, OT, and Speech therapists were awesome. The front desk was very good. The staff was nice and attentive.
The staff was very rude and talked about patients and visitors so that others could hear. It could take an hour for staff to answer a patient's call light. Staff left the floor during a meeting, leaving patients' needs unmet. They did not fully clean a patient after a bowel movement. Residents were bathed only once a week regardless of need. Soiled clothing was placed in garbage bags for family members to take home to wash. Management warned families they could leave if they did not approve of the care. The food was awful. A resident with C-Diff suffered because they were not treated promptly and were ignored. Weekend shortages left essential items like adult briefs, gowns, and medications unavailable. A nurse dismissed a patient and refused to provide clear information, saying there was nothing more to do. A call light remained on for 50 minutes, and staff would not speak to the family; paramedics had to be called. The nursing staff and aides were inattentive and absent, with little engagement with patients. A hearing aid was lost by staff.What emerges from this collection of accounts is a care setting that can feel like two different places at once: a clean, orderly environment with some genuinely caring staff on one hand, and a pattern of neglect, slow responses, and disquieting lapses on the other. Several reviewers mentioned that the building itself is clean and well kept, and a few people praised certain individuals or teams for their professionalism and kindness. Yet even among those more favorable notes, there is an undercurrent of unease about how care is actually delivered once you're on the floor, and how the atmosphere can shift from acceptable to alarming depending on who is on duty and when.
On the positive side, there are mentions of well-meaning staff and solid therapy programs. Occupational and physical therapy personnel, in particular, are repeatedly described as friendly and helpful, with some reviewers noting that the rehabilitation staff - along with social workers and some front-desk personnel - try to be attentive and engaged. In at least a couple of accounts, the therapy teams are singled out as a bright spot, delivering focused care that helps residents regain function and mobility. A number of reviewers emphasize that the care team during the rehabilitation phase can be competent and encouraging, and that the front desk and some support staff are on the right track. Even when other aspects of care fall short, these therapy services stand out as a meaningful positive in the overall experience.
But the balance of the feedback tilts heavily toward serious concerns about basic care and safety. The most troubling stories describe long delays in responding to call lights, with patients waiting far longer than what would be acceptable. There are accounts of staff leaving rooms unattended for extended periods, even during critical moments, and of conversations happening loudly enough for others to hear, which can erode patients' sense of dignity and security. One grim example recounts a resident who could not be cleaned promptly after a bowel movement, with repeated failures to meet basic hygiene needs. In another, a family recalls a resident who spent hours without being bathed, contributing to skin irritation and an overall sense that patient comfort wasn't being prioritized.
Infections and medical issues are another heavy theme. One review describes a month-long stay during which the resident developed C-Diff and experienced severe suffering, with accusations that the facility was slow to treat the infection and unable to provide timely hygiene or baths. The reviewer recounts a frightening experience of soiled clothing being bagged for family members to wash, and a stench that overwhelmed the room, suggesting serious lapses in infection control and compassionate handling of a vulnerable resident. The reaction from administration - signaling that dissent would be unwelcome and that patients should simply accept the care as it is - adds to the distress, leaving families feeling powerless and alarmed about ongoing safety.
There are also vivid, specific anecdotes about weekend coverage and supply gaps. Several reviewers note that weekends can be particularly challenging, with reports of shortages of basic items like adult briefs, gowns, and even medications. One parent who stayed with a loved one for the weekend describes an environment where "nothing happens" until Monday, and another notes that the lack of staffing can leave patients without essential assistance, showering, or dressing. Such remarks frame a pattern where weekday routines may be somewhat more orderly, but weekend days reveal a different, more precarious reality for residents who need continuous support.
The emotional toll of these experiences is clear in stories that describe fear for loved ones who cannot advocate for themselves. A sister recounts a harrowing scenario in which her sister, who is unable to walk and has a spinal cord injury, experiences a prolonged call-light crisis that goes unanswered for 50 minutes. The response from leadership, including a head nurse who reportedly minimized the family's concerns or dismissed them as noisy interference, contributes to a sense of systemic indifference. In parallel narratives, families describe episodes of miscommunication - such as a misrouted or mishandled chart - and even lapses in medication safety, including near-miss situations that could have turned catastrophic if not caught in time.
There are contrasts within the same facility that underscore the variability of care. Some reviewers describe a transition to care that, with appropriate monitoring, could be acceptable for rehabilitation: a patient who was admitted for PT/OT or memory care notes that therapy and certain staff members provided meaningful support, while weekend staffing, distracted aides, and cautious or dismissive management overshadow the effort. Another account highlights a period when the rehabilitation therapies were effective and staff interactions at the front desk were positive, yet the patient still faced a broader environment where other staff members were perceived as inattentive or even abrasive. Taken together, these stories suggest that the facility is capable of providing high-quality rehabilitative services and respectful communication in some moments, but these moments are not reliably sustained across days and shifts.
Ultimately, the pattern across these experiences points to deeper issues around staffing levels, training, and accountability. Several reviewers explicitly connect the dots between underpayment of CNAs and nurses and the quality of care they observe, suggesting a systemic problem that undermines residents' safety and dignity. The broader implication is that while there are dedicated professionals who do care deeply and perform well in certain roles, the overall environment is compromised by inconsistent coverage, insufficient supervision, and a culture that can at times appear unresponsive to urgent patient needs. The sentiment among many families is a mix of appreciation for the therapy teams and front-d desk staff in certain moments, with a strong and urgent call for improved safety, staffing, hygiene practices, and respectful treatment of residents.
In the end, the experience you might have at this place feels highly variable and highly dependent on timing and personnel. For some residents, the care can be adequate, clean, and supportive, with therapists offering meaningful progress and staff who show kindness. For others, the care can be distressingly insufficient, with long wait times, delayed hygiene and bathing, poor management of infections, and a persistent sense that patient safety and comfort are not consistently prioritized. Given this range, families and prospective residents are left weighing hopeful possibilities against cautionary tales, and many calls for stronger oversight, better staffing, and a renewed commitment to treating every resident with the respect and attentiveness they deserve.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Good Samaritan Society - Specialty Care Community in Robbinsdale, MN offers a range of amenities and care services to enhance the comfort and well-being of its residents. The community features a beauty salon, cable or satellite TV, computer center, fitness room, gaming room, small library, private bathrooms, and Wi-Fi/high-speed internet. Residents can enjoy delicious meals served in a restaurant-style dining room or take advantage of kitchenette facilities for independent living. Housekeeping services ensure a clean and tidy environment.
Care services provided include 24-hour call system and supervision for round-the-clock assistance. Staff members are available to help with activities of daily living such as bathing, dressing, and transfers. Medication management and special dietary restrictions are also accommodated.
Residents can engage in various activities planned by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
The location of the community provides convenience with several nearby amenities. There are three cafes within close proximity for socializing or grabbing a quick bite. Eight parks offer opportunities for outdoor recreation and relaxation. Twelve pharmacies ensure easy access to medications and healthcare supplies. There is one physician located nearby for regular medical check-ups or consultations. Thirty-one restaurants cater to diverse dining preferences. Additionally, there are two places of worship nearby for spiritual guidance and support. In case of emergencies or medical assistance, three hospitals are easily accessible.
Overall, the Good Samaritan Society - Specialty Care Community in Robbinsdale, MN offers a comfortable living environment with comprehensive amenities and care services while providing convenient access to various nearby establishments that contribute to an enriched lifestyle for its residents.
The Robbinsdale area offers a mix of conveniences and amenities that make it an attractive option for senior living. With several places of worship nearby, including Elim Church Center and Westminster Presbyterian Church, residents have access to spiritual support and community engagement. Additionally, there are multiple pharmacies within a few miles radius, providing easy access to medication and healthcare services. The neighborhood also boasts numerous parks like Twin Lake Beach Park and Loring Park, ideal for leisurely walks and outdoor activities. For dining options, a variety of restaurants such as Big Louie's Bar & Grill and Tony Jaro's River Garden are available for residents to enjoy a meal out. Lastly, with several hospitals like Regency Hospital and Hennepin County Medical Center in close proximity, seniors can rest assured knowing that quality medical care is easily accessible in case of emergencies. Overall, Robbinsdale offers a well-rounded community with ample resources for senior residents to lead fulfilling lives.
Good Samaritan Society - Specialty Care Community is located at 3815 West Broadway, Robbinsdale, MN 55422 in Hennepin County, Minnesota
Good Samaritan Society - Specialty Care Community on seniors.fyi includes 6 photos including images showing windows, billiards, interior, salon, patio, outdoor seating, table and chairs, building exterior, and more.
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Interior
Bedroom
Windows
Piano
Salon
