20395 Summerville Road, Deephaven, MN 55331
For more information about senior living options: (866) 208-4318
Overall Review of Lake Minnetonka Care Center
Pros
The area is beautiful.- The atmosphere is friendly and inviting.
- Independent living at Lake Minnetonka Shores is the best.
- The common spaces are beautifully planned with contemporary decor.
- The grounds and gardens are vast and well designed, and it's on the lake.
- Both staff and residents treat you like family.
- The staff is beyond amazing.
- The medical staff has been wonderful and very attentive.
- The nursing staff and aides are attentive, observant, and patient.
- Lake Minnetonka Shores is highly recommended.
Cons
The 3rd floor care center was horrible to the grandmother.- They treated her like a burden rather than a human being.
- The nurses were dismissive of her complaints and those of others.
- The reviewer would never recommend the care center for anyone’s loved ones.
- The security guard caused the delivery to go to three different floors before it could be dropped off.
- The facility was criticized for insufficient nursing staff for the patients.
- The place seemed nice, but there was a need for much better communication.
Review
Lake Minnetonka Care Center is best suited for seniors who want a vibrant, resort-like independent living environment with solid rehab and transitional capabilities if needed. The Lakeside Shores side, with its theater, gym, chapel, library, store, and bistro, sits on beautiful grounds by the lake and consistently earns praise for a warm, family-like atmosphere. Families report that residents and staff treat one another like members of a close-knit community, and the overall vibe can make downsizing feel like stepping into a comfortable, upscale retreat rather than a medical setting. For many, this combination of social life, amenities, and a welcoming environment is the primary draw.
However, comfort comes with important caveats. Those evaluating whether Lake Minnetonka Care Center is the right choice should consider the care-center experience carefully, because several reviews flag serious concerns about the nursing unit on the third floor. Reported incidents describe residents being treated as burdens and dismissed when voicing complaints. This signals a potential risk for anyone with higher nursing needs or who values consistently compassionate, resident-centered care across shifts. In short, the independent living and general ambiance are strong, but the care-center culture appears uneven and warrants careful scrutiny.
Despite the caveats on the nursing side, the strongest, consistently cited upside is the quality of short-term clinical care and rehabilitation. When families describe mom or dad recovering after surgery, they often highlight attentive nursing, meticulous medication management, and highly skilled therapists. Occupational, physical, and speech therapy teams are praised for their patience, professionalism, and persistence, with clinicians who monitor vital signs closely and adjust plans as needed. This is the core strength for post-acute recovery and transitional care, where real-world outcomes matter most and the staff’s vigilance translates into tangible progress.
Operational friction, particularly around communication and logistics, tempers the otherwise positive clinical picture. A reviewer’s experience delivering items to a nurse through the building’s security process illustrates gaps in internal coordination that can frustrate families and impede timely care. While the atmosphere on the living side can feel welcoming and even inviting to join staff, these gaps can undermine confidence for those evaluating long-term arrangements. Prospective residents should probe how well reception, floor-level nursing communication, and delivery workflows function on a day-to-day basis to prevent avoidable delays or misunderstandings.
The environment surrounding independent living stands out as a clear differentiator. Lake Minnetonka Shores’ design and setting create a sense of resort-like living that supports daily life and ongoing social engagement. The resort feel extends to tangible amenities: a theater, gym, chapel, library, store, and a restaurant-like vibe, all anchored by expansive grounds and lake access. Reviews consistently frame this as a place where residents feel cared for by staff and connected to peers, which can significantly affect satisfaction, mood, and the ability to remain independent longer. For many families, this ambiance, rather than clinical metrics alone, drives the decision.
Ultimately, Lake Minnetonka Care Center offers a pragmatic mix: excellent rehab and supportive, attentive therapy teams on the post-acute side and an undeniably appealing independent-living environment. The primary caution centers on the care-center culture and operational gaps, which can overshadow the strong clinical outcomes if ongoing needs require consistent, high-quality nursing care. For families prioritizing independent living with a robust, well-supported path to recovery, this community is a strong contender, so long as due diligence includes direct conversations with nursing leadership, a tour of the care floors, and a clear plan for how staffing levels and communication will be maintained over time. In those terms, the decision hinges on whether the resident’s long-term needs align with a care-center that demonstrates reliability and warmth consistently across all shifts.
21 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (16 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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