Lake Minnetonka Care Center
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20395 Summerville Road, Deephaven, MN 55331
For more information about senior living options: (844) 490-3973
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The Lake Minnetonka Shores area presents itself as a beautiful, Lake Minnetonka-adjacent community that offers a range of living options, from independent and assisted living to transitional and care center environments. Several voices describe the setting as inviting and thoughtfully designed, with common spaces that feel contemporary and well-kept. The resort-like character of the grounds and the sense of being part of a friendly, family-minded atmosphere come through in multiple comments, painting a picture of a place where residents can enjoy outdoor beauty, lakeside views, and a variety of amenities.
Yet, the experiences across the different levels of care at the same complex diverge sharply. One particular account focusing on the 3rd floor care center paints a troubling picture: a grandmother being treated as a burden rather than a person, with nurses who dismissed her complaints along with those of her family. This narrative stands in stark contrast to the more favorable impressions of other living options at the same site and is cited by a family as a reason they would not recommend the care center to others. It underscores the reality that, for some residents and their loved ones, the quality of care can vary dramatically depending on the specific unit or program.
In contrast to that negative experience, other voice notes suggest that independent living and assisted living can feel more reassuring. The comments indicate that these areas "seem alright," even if they stop short of enthusiastically endorsing every aspect of the community. The contrast between the care center and the independent/assisted living sectors highlights how critical day-to-day interactions, attentiveness, and respect are to overall satisfaction. For families considering a move, these nuances matter a great deal when weighing options within the same campus.
There is also a distinctly positive moment captured by someone who regularly visited to check on Mr. Fuller's wife. This reviewer describes a "cool atmosphere and friendly environment" during visits three times a week and even expresses a desire to join the team. The sentiment speaks to a thriving community culture where visitors and staff seem to share a sense of warmth and approachability. It serves as a counterpoint to the more negative experiences and suggests that staff who are welcoming, organized, and engaged can make a meaningful difference in the day-to-day experience of residents and their families.
Another issue that surfaces is the practical challenge of communication and operations, rather than direct medical care. A reviewer notes a clear need for better communication, recounting how a delivery attempted for a nurse wound up zigzagging across floors because a security assistant directed them to multiple levels before they could finally drop off the item. The call to "staff your nurses" - not for the benefit of delivery workers, but for the sake of the patients - emphasizes how essential efficient, clear processes are to resident well-being and to the functioning of the facility as a whole.
On the brighter side, the independent living spaces are celebrated for their design and amenities. Descriptions highlight beautifully planned common spaces with contemporary decor, plus practical attractions like a theater, gym, chapel, library, store, and bistro, in addition to an on-site restaurant. The expansive grounds and gardens, and the fact that the property sits on the lake, contribute to a sense of living in a resort rather than a traditional retirement setting. The tone from residents and staff alike is one of hospitality and a familial approach to community life, where downsizing is seen as a transition that ultimately leads to a fulfilling, almost vacation-like lifestyle.
Transitioning into the care and rehabilitation side of Lake Minnetonka Shores, some voices offer unequivocal praise. The phrase "Best transitional care place!!!! Staff is beyond amazing" carries a strong endorsement of the program's capabilities and care ethos. In these notes, the staff is portrayed as highly capable and deeply committed to guiding residents through transitions with competence and compassion. That level of warmth and skill appears to be a defining strength of the facility's rehabilitation pathway, contributing to positive outcomes and confident referrals.
Finally, a detailed testament from a family member of a mom recovering from hip replacement offers one of the most thorough endorsements. Over the course of a week, the medical team is described as wonderful and attentive, with doctors and nurse practitioners closely reviewing medications and making timely changes to reduce weakness. Nursing staff, aides, and the rehabilitation therapists are praised for their vigilance, patience, and effectiveness in monitoring vital signs and addressing potential problems. The rooms may not be modern or stylish, but they are clean and comfortable, and the quality of the staff shines through as the most important factor. The mom's experience also includes meaningful moments of spiritual support with chapel services, and the writer - an RN themselves - clearly states a strong recommendation for Lake Minnetonka Shores while noting that impressive results hinge on the character and attentiveness of the people providing care.
Taken together, the collection of experiences paints a nuanced portrait of Lake Minnetonka Shores. The setting and independent living options are repeatedly praised for their beauty, amenities, and sense of community, with many residents feeling they've found a resort-like place to call home. At the same time, the care center side of the campus is described with considerable disparity - ranging from reports of neglect or dismissiveness to stories of excellent, vigilant, and patient care in medical and rehabilitation contexts. The recurrent themes emphasize the importance of compassionate, respectful treatment, effective communication, and well-coordinated operations as essential components of a high-quality senior living experience.
Lake Minnetonka Care Center is an exceptional assisted living community located in Deephaven, Minnesota. Our community offers a range of amenities and services designed to provide a comfortable and enriching lifestyle for our residents.
Our residents can enjoy their favorite shows with cable or satellite TV in their fully furnished apartments. Community operated transportation is available for residents who want to explore the surrounding area or attend appointments. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team.
Bathing, dressing, and transfers are all taken care of with the assistance of our dedicated staff members who provide 24-hour supervision. We also offer medication management services to ensure that residents receive their medications on time and as prescribed. A mental wellness program is provided to support the emotional well-being of our residents.
Lake Minnetonka Care Center takes pride in meeting the specific dietary needs of our residents, including diabetes diets and special dietary restrictions. Our team prepares and serves nutritious meals that are both tasty and tailored to individual requirements.
Residents have the opportunity to engage in resident-run activities as well as scheduled daily activities that cater to various interests. For those who enjoy reading, we have a small library where they can find their favorite books. Wi-Fi/high-speed internet access is available throughout the community for staying connected with loved ones or browsing the web.
Our location provides convenient access to various amenities nearby, including two cafes, three parks, seven pharmacies, five physicians, and twelve restaurants. There's also a place of worship nearby for those seeking spiritual support.
At Lake Minnetonka Care Center, we strive to create an environment where our residents feel safe, valued, and engaged. Our dedicated staff members are committed to providing personalized care and support that promotes independence while ensuring comfort and peace of mind for both residents and their families.
Lake Minnetonka Care Center is located at 20395 Summerville Road, Deephaven, MN 55331 in Hennepin County, Minnesota
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