Comforcare Good Samaritan Ctr

Pros

• The caregivers who cared for the resident's foot are great friends.
• The nurses are the best ever and really care about residents and their families.
• The staff are caring people.
• The facility is clean.

Cons

• Residents report chickens roaming freely in outdoor areas with droppings dragged inside on canes and wheelchair wheels, seen as a health code violation.
• The front desk is unmanned and staff are perceived as wasting time.
• One reviewer claims the HR representative who posted a negative statement does not reflect the facility's values and is no longer employed there.
• The name Comforcare is criticized for being easily confused with Comfort Care, potentially confusing health care providers.
• The front door is not staffed, with poor communication and no follow-through on questions.
• Visitors report no staff to assist in locating rooms, and the front entry is inadequately staffed, causing long waits.

Review

A blend of warmth and frustration emerges from a set of recent remarks about the facility. On the positive side, several readers express appreciation for the care given to individuals who needed foot care, noting that the caregivers who tended to those needs were "great friends" and did a solid job. There's also frequent praise for the nursing staff, with one note loud and clear: "Best nurses ever!!! They really care about the residents and the families." In these comments, the nurses are seen as genuinely compassionate, attentive, and dedicated, and the overall impression is that the care team has a strong, caring ethos that families value highly.

But alongside the commendations, there are persistent and practical complaints about the environment and operations. One reviewer highlights a surprising and troubling scene: chickens freely roaming around the outdoor areas where residents sit, with droppings that can get dragged back inside on canes, walkers, and wheelchair wheels. The writer acknowledges that watching the animals can be pleasant, but the mess and the sanitation concern it creates lead them to question how such a situation might align with health code expectations. This concern about cleanliness and potential health code violations weighs heavily in their assessment, even as they acknowledge the poultry spectacle as a curious contrast to the care they see from staff.

Another major thread centers on staffing and front-office operations. Multiple comments point to a front desk that is not adequately manned, with employees described as idle or disengaged - "giggling and wasting time," which certainly doesn't feel cool to visitors or families trying to connect with staff. The problem seems to extend to the entrance itself, with claims that the front door is not staffed consistently, resulting in poor communication, unanswered questions, and a lack of follow-through. One visitor even recounts waiting about ten minutes upon arrival to seek directions or assistance, ultimately leaving without getting the help they needed.

Amid these concerns, positive notes about the facility's upkeep and staff still surface. In addition to the praise for nurses, there's gratitude for the overall cleanliness of the place, paired with appreciation for the people who care for residents and their families. These comments suggest that the facility has strengths in its day-to-day care and hygiene, even as visitors grapple with logistical and procedural gaps that can impact the experience of entering and navigating the building.

There is also a sharper, more controversial item within the reviews. One commenter refers to a "poisonous person" who posted a terrible statement and argues that this individual should never be in HR, claiming that they did not represent the facility's values and that, as a result, that person is no longer employed there. This remark injects a note of internal conflict or disagreement about leadership and HR practices, and it implies a turnover or a corrective action that some readers seem to interpret as aligning with the facility's values - though it remains a pointed personal accusation rather than a neutral observation.

Finally, branding confusion surfaces as a notable aside. The name "Comforcare" is described as easily mistaken for "Comfort Care," an end-of-life hospice-like designation. The writer concedes they cannot comment on the care provided, but they do insist the branding is confusing enough to potentially mislead health care providers. The name itself becomes a point of critique, suggesting that clarity in branding could reduce misunderstandings among patients, families, and partners in care.

Taken together, these remarks present a nuanced portrait: capable, compassionate nursing care and a generally clean facility are praised, while operational gaps - especially around entrance staffing, front-desk engagement, and clear communication - coupled with environmental concerns (the roaming chickens and their aftermath) create a divided impression. The comments also reveal some tension about internal leadership or HR practices, alongside a concern that the branding may contribute to confusion within the broader health care network. For anyone evaluating this facility, the themes repeat: the core care team appears to be dedicated and compassionate, but there are concrete, addressable issues in administration, visitor experience, and environmental management that teams would need to address to align the entire experience with the high standard of personal care the nurses already exemplify.

Physicians

• Family Eye Care Center Of Austin (0.1 miles)
• Austin Eye Clinic (0.9 miles)
• Quick Care (0.9 miles)
• Austin Medical Center-Mayo Health (0.9 miles)
• Austin Medical Center Behavioral (0.9 miles)

Pharmacies

• Walgreens (0.1 miles)
• Sterling Main Street (0.2 miles)
• Sterling Stores (0.2 miles)
• Good Neighbor Pharmacy (0.3 miles)
• Medicap Pharmacy (0.3 miles)
• St Olaf Pharmacy (0.9 miles)
• Smart-Fill Management Group (1 miles)

Places of Worship

• Our Savior's Lutheran Church (0.1 miles)
• Cornerstone Church (0.2 miles)
• First Congregational United Church of Christ (0.3 miles)
• St Edwards Church (0.4 miles)
• Iglesia Pentecostals Del Remanente De Dios (0.5 miles)
• St Augustine Church (0.7 miles)
• Cedar River Church of Christ (0.7 miles)

Hospitals

• Crime Victims Resource Center (0.1 miles)
• Stress Unit (0.9 miles)
• Blooming Prairie Clinic (14 miles)

Restaurants

• McDonald's (0.4 miles)
• Grinder's Deli (0.6 miles)
• Maya Taqueria (0.7 miles)
• McDonald's (0.7 miles)
• Kenny's Oak Grill (0.8 miles)
• 1910 Fresh Mexican Kitchen (0.9 miles)
• Domino's Pizza (0.9 miles)

Cafes

• Coffee House On Main (0.9 miles)
• Caribou Coffee (1.2 miles)
• Bubble's Cafe (15.4 miles)

Parks

• Bandshell Community Park (1 miles)
• Bustad Park (1.1 miles)
• Mill Pond (1.1 miles)
• Austin Dog Park (1.1 miles)
• North Driesner Park (1.4 miles)
• City Park (14.1 miles)
• Myre Big Island State Park (15.9 miles)

Transportation

• Austin Shuttle (1.7 miles)
• U-Haul Neighborhood Dealer (7.9 miles)