611 First Avenue Sw, Austin, MN 55912
For more information about senior living options: (844) 490-3973
The agency is described as the worst homecare agency the reviewer has witnessed. The agency does not staff the families. They approve time off without notifying the family. Staff are allowed to come and go as they please, causing dangerous situations. Staff from this agency have been seen in a family member's home. They are not being held to a nursing standard. MARS records are not updated. The case manager committed fraud and claimed they did a home assessment when they never showed up. They would be better off using ACCRA over this company. Their wages promote poor staffing; they pay about $4 less than other home-care companies. The reviewer states that the poor review is accurate. They have sent out a mass email to employees incentivizing them to leave a positive review. The reviewer warns others not to fall for it.Regency Home Healthcare Services II in Austin, MN is best suited for price‑sensitive families who can tolerate substantial variability in staffing and require in-home support. This arrangement presumes a high level of hands‑on involvement from relatives or nonclinical caregivers to fill gaps, monitor day‑to‑day tasks, and sanction who enters the home. In practical terms, it works only when the household can shoulder operational oversight, from scheduling to ensuring that clinical tasks align with expected nursing standards. For families that prize predictability, strict adherence to professional norms, and clear, timely communication from the provider, Regency is not the optimal choice.
Those who should consider alternatives are families needing reliable, consistently supervised clinical care and transparent, accountable management. The sole published rating for Regency is a single‑star from an unhappy user, who describes chronic staffing shortages, unnotified time‑off approvals, and staff moving in and out without structure. The reviewer also cites dangerous situations arising from personnel who lack consistent oversight, concerns about MARS updates, and a case manager accused of fraud. In short, when safety and nursing‑grade accountability are nonnegotiable, a different provider with formal governance should be pursued.
On balance, the perceived advantages of home care, personalized attention in a familiar setting and the convenience of avoiding facility placement, are overwhelmed by the gravity of the cons. Any pros tied to staying at home are undercut by reports that caregivers arrive irregularly, lack standard protocols, and operate with inadequate documentation. The allegation that staff are not held to nursing standards and that critical records are not updated erodes trust and undermines care continuity. Even potential cost savings evaporate once the risk of unsafe or inconsistent care is factored in, making the actual value proposition unattractive.
Families considering Regency should insist on concrete safeguards before any commitment. Requests should include real-time, published staffing rosters, written confirmation of time‑off procedures, and guaranteed supervision by licensed personnel. Demanding up‑to‑date MARS forms, documented home assessments, and an independent review of any fraud allegations is essential. If a decision is made to proceed, establish strict accountability mechanisms, regular progress notes, direct lines of communication to a supervising clinician, and prompt escalation protocols for when concerns arise.
In the reviewer’s view, ACCRA presents a preferable trajectory, suggesting that there are better-governed options in the same market. When evaluating choices, priority should be placed on licensing and accreditation status, verifiable references, and a transparent approach to staffing and client communication. Prospective buyers should compare not only hourly rates but also the stability of caregivers, the consistency of documentation, and the agency’s responsiveness to concerns. Regency’s current record makes those comparisons particularly compelling.
The bottom line is clear: Regency Home Healthcare Services II represents a high‑risk choice for households seeking dependable, nurse‑level home care. It may still meet the needs of a highly controlled, involved family willing to tolerate staffing gaps and potential governance lapses, but most families should pursue alternatives that offer reliable oversight, consistent staffing, and stronger accountability. If Regency is pursued, enter it with eyes wide open, armed with explicit expectations, enforceable contracts, and a plan to intervene quickly if care patterns falter.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Home Healthcare Services II in Austin, MN is a premier assisted living community that offers a comfortable and secure environment for seniors looking for assistance with their daily living needs. Our facility provides various amenities to enhance the quality of life for our residents.
Each spacious room is fully furnished and equipped with cable or satellite TV, telephone services, and Wi-Fi/high-speed internet. Our residents can enjoy their own kitchenette or dine in our elegant dining room where restaurant-style meals are served to cater to special dietary restrictions. For those who prefer outdoor activities, we have a beautiful garden and outdoor space where they can relax and unwind.
Our dedicated staff is available 24/7 to provide personalized care and assistance with activities of daily living such as bathing, dressing, and transfers. We also have an experienced team that manages medication and ensures that each resident adheres to their diabetes diet if required. Mental wellness programs are in place to promote cognitive health and emotional well-being.
At Regency Home Healthcare Services II, we encourage an active lifestyle by offering resident-run activities as well as scheduled daily activities. Our small library provides a cozy space for reading or quiet reflection. Additionally, we make move-in coordination seamless so that each resident can transition comfortably into their new home.
Located in Austin, MN, our community is conveniently surrounded by various amenities. There are two cafes nearby along with several parks where residents can enjoy the outdoors. Eleven pharmacies and five physicians’ offices are close at hand for any medical needs. Furthermore, there are numerous restaurants nearby offering diverse dining options.
In summary, Regency Home Healthcare Services II in Austin, MN offers exceptional assisted living services within a welcoming community setting. With our range of amenities and care services available, we strive to ensure that each resident feels comfortable, supported, and engaged while enjoying their retirement years.
Regency Home Healthcare Services II is located at 611 First Avenue Sw, Austin, MN 55912 in Mower County, Minnesota
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