The Villa At Traverse Point in Traverse City, MI
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2828 Concord Street, Traverse City, MI 49684
For more information about senior living options: (844) 490-3973
The Villa did an outstanding job providing quality rehab. The staff were kind to her every day. The Villa at Traverse Point provided excellent rehabilitation services. The family greatly appreciates the services provided by Rachel, Sunny, and the rest of the team. Sonya has made the mother's stay awesome by stabilizing her blood sugar. The facility is run by amazing, experienced, and professional staff who take the best care of the residents. The staff were friendly and welcoming. Shaina and the staff at The Villa Assisted Living provide warmth, care, and a tangible sense of family. The care team is incredible, especially the physical and occupational therapists; the staff are kind and caring. The administrator and director of nursing are always available to speak with families; the therapy department is fantastic. The front desk receptionist Cindy consistently goes above and beyond to help. The facility is amazing, with staff going above and beyond to care for residents.
The photos on the website are fake; the facility is shabby and stuck in the 1990s. The facility is filthy and not clean, making it unsuitable for elderly residents. It is severely understaffed, causing long waits for assistance and inadequate care. Management is rude and dismissive, failing to listen to residents' concerns or rights. Medication administration is unreliable, with pain relief often delayed. There have been outbreaks of illness and bedbug infestations that were not disclosed to residents or families. Residents have faced neglect, including unrotated bedsores and undressed wounds. The food service is poor, with meals that are not tailored to dietary needs and sometimes delivered late. The facility lacks sufficient funding and resources, impacting care quality.The Villa At Traverse Point is best suited for families prioritizing rehabilitative care and tangible progress from physical and occupational therapy, delivered in a practical, no-frills setting. It serves seniors who want a heartfelt, nurse- and aide-supported environment where daily updates and proactive rehab planning help families stay connected to recovery goals. This community works for those who value accessibility from leadership and frontline staff, and who are prepared to engage regularly to monitor care and course corrections. It is not a luxury residence; it is a care-focused facility that can deliver meaningful rehab gains, provided expectations align with the realities of staffing and operations.
Alternatives should be considered by families seeking consistently pristine conditions, seamless day-to-day reliability, or uncompromising safety oversight. A sizable portion of the feedback centers on openness to improvement in staffing, cleanliness, and communication, with some residents and families reporting delayed responses, gaps in pain management, or feeling underserved during daily needs. For those who cannot tolerate frequent call-bell waits, odors, or maintenance lapses, it makes sense to compare other Traverse City options with stronger inspection histories and steadier staffing. In short, if reliability and a consistently smooth experience are nonnegotiable, look elsewhere.
The core positives here revolve around rehabilitative momentum and genuine caregiver warmth. Numerous reviews highlight skilled physical and occupational therapy that translate into real movement and independent abilities, with therapy teams praised for attentiveness and perseverance. Families often point to approachable administrators and a care staff that demonstrates compassion in difficult moments. The dining and overall daily routine can also be a bright spot when meals are consistent and timely, and when front-desk and admissions staff provide practical, person-centered support. These strengths create meaningful upside for residents focused on recovery, and they show that the team can deliver care with heart when conditions allow.
But the weight of the negatives cannot be ignored, and they frequently temper the positives. Chronic understaffing emerges as a persistent theme, with residents sometimes waiting long times for assistance, and nurses and aides carrying too many assignments to address urgent needs promptly. Reports of poor communication, inconsistent medication handling, and instances of neglect or disrespect - whether perceived or real - paint a troubling picture for long-term safety. Cleanliness concerns, odors, and maintenance gaps further erode confidence in daily living, while some families recount difficult encounters with management that undermine trust. Taken together, these issues create real risk for residents who depend on reliable, proactive care 24/7.
In evaluating whether this community fits, families should press for concrete assurances before move-in. Practical next steps include requesting a current staffing roster and typical shift coverage, asking to meet directly with the director of nursing and therapy leads, and obtaining recent state inspection findings. It is essential to tour during typical operation hours, observe how aides handle call bells, and review a resident-specific care plan that details wound care, medication administration, and daily activities. Ask about how bedsores, infections, or delirium would be monitored and addressed, and verify that dietary accommodations are reliably followed for conditions like diabetes. These questions reveal whether the rehab-focused strengths can be sustained in a robust, well-supported environment.
The Villa At Traverse Point offers a credible path to meaningful rehab and a compassionate caregiving ethos, but the prevailing concerns about staffing, safety, and consistent quality cannot be dismissed. For families prioritizing steady daily reliability and uncompromising safety, the verdict leans toward caution and further comparison. For those who can tolerate and actively manage the variability, with a clear plan for oversight and frequent check-ins, the rehab advantages and the genuine care from frontline staff remain compelling. A careful, informed decision - grounded in tours, conversations with leadership, and review of inspection history - will determine whether this community becomes a solid short-term recovery option or a longer-term commitment that needs stronger operational footing.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cherry Capital (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villa At Traverse Point in Traverse City, MI is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
Residents at The Villa At Traverse Point can enjoy the convenience of an on-site beauty salon, cable or satellite TV, and access to community-operated transportation. The community also provides a computer center for residents to stay connected, as well as a small library for those who enjoy reading.
Dining at The Villa At Traverse Point is restaurant-style with special attention given to dietary restrictions. Residents can savor delicious meals prepared by the staff while enjoying the company of others in the dining room.
For entertainment and recreation, there is a gaming room and fitness room available for residents to stay active and engaged. Outdoor spaces such as gardens offer opportunities for relaxation and enjoyment of nature.
Care services at The Villa At Traverse Point include assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management and 24-hour supervision are provided to ensure the well-being of residents. A mental wellness program is also offered to support emotional health.
In terms of location, The Villa At Traverse Point provides easy access to various amenities in the surrounding area. With three cafes, three parks, eleven pharmacies, thirty-eight physicians, thirty-seven restaurants, two places of worship nearby, and one theater nearby; residents have plenty of options for socializing and exploring their community.
Overall, The Villa At Traverse Point offers a comfortable and enriching assisted living experience with exceptional amenities, care services, and convenient access to nearby amenities.
The Villa At Traverse Point is located at 2828 Concord Street, Traverse City, MI 49684 in Leelanau County, Michigan
The Villa At Traverse Point on seniors.fyi includes 10 photos including images showing interior, dining, office, decor, lighting, artwork, living room, fireplace, and more.
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