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The Villa At Traverse Point in Traverse City, MI

The Villa At Traverse Point is a nursing home community in Traverse City, MI.

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The Villa At Traverse Point in Traverse City, MI

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  • Interior

    A modern office reception area with a sleek desk and contemporary artwork.

  • Decor

    A modern living room with teal chairs and a sleek fireplace.

  • Living Room

    A modern living room with cozy chairs facing a fireplace and television.

  • Building

    Modern building with a stone facade and wooden awning at the entrance.

  • Windows

    A cozy dining area with elegant chairs and tables, featuring a piano against the wall.

  • Dining

    An elegant dining area with neatly arranged tables and chairs, illuminated by soft overhead lighting.

  • Artwork

    A modern office reception area featuring a large desk and colorful artwork on the wall.

  • Wall Art

    A modern conference room with sleek furniture and contemporary wall art.

  • Office

    A modern office space with a conference area and stylish interior design.

  • Healthcare

    Interior view of a medical facility with multiple treatment beds and chairs.

2828 Concord Street, Traverse City, MI 49684

For more information about senior living options: (866) 208-4318

3 from 74 reviews
5 stars
29
4 stars
9
3 stars
2
2 stars
3
1 stars
31

Overall Review of The Villa At Traverse Point

differentiator 12 reviews mention this

Rehab therapy receives strong praise

Physical and occupational therapy stand out in residents’ and families’ experiences.

Several reviews describe rehabilitation care as a clear bright spot, with physical and occupational therapy helping residents make progress and improve mobility. Families also mention attentive therapy support during recovery, including coordinating care around their needs. While experiences vary in other areas, the rehab component is repeatedly singled out as effective and well staffed.

caveat 10 reviews mention this

Cleanliness and upkeep are concerns

Multiple reviews report serious cleanliness and maintenance problems.

A recurring concern is the physical condition of the building, with multiple reviewers describing it as filthy, dirty, or gross. Others mention issues like a bedbug infestation, noticeable odors, and inadequate attention to basic upkeep during a stay. Even reviewers who are otherwise positive sometimes describe conditions that raise doubts about cleanliness and overall environment.

caveat 8 reviews mention this

Staffing and responsiveness can fall short

Several reviewers describe understaffing and long waits for help.

Some reviews point to understaffing as a driver of delays in care, including long waits for assistance and missed or slow follow-through on basic needs. Others report problems getting phones answered or receiving timely information aftercare. A few reviewers also describe gaps that affected comfort and safety, such as delays around pain medicine or care not being provided as expected.

common 25 reviews mention this

Caring, friendly staff shows up often

Many reviewers say the staff is kind, professional, and easy to work with.

Across the reviews, residents and families frequently describe staff members as friendly, welcoming, and genuinely caring. Several mention being supported through complex transitions, with clear communication and responsiveness from individual staff roles. Even in more critical reviews, at least some staff are described with exceptions, suggesting the experience depends on staffing and specific team execution.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cherry Capital (3 miles away) Cherry Capital (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Fuji Sushi & Steakhouse (0.6 miles)
  • Chili's Grill & Bar (0.6 miles)
  • Big Boy (0.7 miles)
  • Pizza Hut (0.7 miles)
  • The Original Flap Jack Shack (0.7 miles)
  • Olive Garden (0.8 miles)
  • Chick-Fil-A (0.8 miles)

Physicians

  • Well Spring Psychiatry (0.6 miles)
  • The Walk-In Clinic (0.7 miles)
  • Rising Star Wellness Center (0.7 miles)
  • Austin Shirley McLaren N Michigan Psychiatric (0.7 miles)
  • Dr. Edward Stewart (0.8 miles)
  • SVS Vision Optical Centers (0.8 miles)
  • Mawby, Michael L., MD, Arthritis & Osteoporosis Center (1.3 miles)

Pharmacies

  • Target Pharmacy (0.7 miles)
  • Walgreens (0.7 miles)
  • The Prescription Shop (1.3 miles)
  • Hometown Pharmacy (1.3 miles)
  • Thompson Pharmacy (1.7 miles)
  • Munson Ambulatory Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)

Cafes

  • Panera Bread (0.7 miles)
  • Starbucks (0.8 miles)
  • Brew (2.1 miles)

Parks

  • Medalie Park (0.8 miles)
  • Grand Traverse Veterans Memorial Park (1.5 miles)
  • Hull Park (1.9 miles)

Theaters

  • AMC CLASSIC Cherry Blossom 14 (0.9 miles)

Hospitals

  • Copper Ridge Surgery Center (1.3 miles)
  • Munson Medical Center (1.9 miles)
  • Munson Medical Center - Outpatient Services (1.9 miles)
  • Cowell Family Cancer Center (2 miles)
  • Munson Healthcare (2 miles)

Places of Worship

  • St Francis Catholic Church (1.3 miles)
  • Bible Baptist Church (1.4 miles)

Frequently Asked Questions

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