Pomeroy Nursing & Living

Pros

• The facility at Pomeroy is very nice, with large and bright memory care rooms that easily accommodate wheelchairs.
• The care staff at Pomeroy is wonderful, with a Nurse/Med Director who is a tremendous advocate for her residents.
• Residents feel stronger and have benefited from the physical therapy exercises provided by knowledgeable nurses and aides.
• Many reviewers found the staff at Cherrywood to be professional, kind, and accommodating during their loved ones' stay.
• The food served was generally appealing and tasty, contributing to the overall satisfaction of the residents and their families.
• Multiple reviewers expressed gratitude for the attentive care their loved ones received at both Pomeroy and Cherrywood facilities.
• Overall, many respondents indicated they would recommend these places to others seeking rehabilitation or long-term care services.

Cons

• The staff is rude and incompetent, leading to a decline in the facility's reputation.
• The maintenance director failed to address issues in residents' rooms, demonstrating a lack of responsibility.
• Care given to residents was reportedly poor, with inadequate attention from aides.
• Food quality was consistently poor; some reviews mentioned it being cold or inedible.
• There were complaints about a lack of necessary supplies in rooms and unfulfilled requests for items.
• Staff made hurtful remarks toward residents, indicating disrespect for the elderly.
• Concerns were raised about understaffing, as aides did not respond timely to call buttons.
• The shared room arrangements were viewed negatively by some residents and their families.

Review

The reviews of various rehab and memory care facilities present a mixed bag of experiences, reflecting the complex realities of care in such environments. While some individuals express satisfaction with the quality of care provided, others have voiced significant concerns about staff behavior, food quality, and overall facility management. The feedback highlights both commendable aspects and troubling issues that prospective residents and their families need to consider.

Several reviewers praised specific facilities for their nurturing atmosphere and attentive staff. For instance, Cherrywood received high marks across the board for its professionalism, kindness, and accommodation towards residents. One family expressed gratitude for the excellent care their mother received during her stay at Cherrywood, noting that both the nursing staff and administration were responsive to their needs throughout the rehabilitation process. This level of attentiveness is echoed by multiple respondents who appreciated how staff members went above and beyond—sometimes arriving at residents' sides before they even pressed their call buttons.

In stark contrast, other reviews detailed deeply troubling experiences characterized by inadequate staffing levels and unprofessional behavior among aides. A recurrent theme in these negative reviews was claims of insufficient support for residents when emergencies arose. One reviewer described a situation where the aides failed to respond promptly to a call button press, which exacerbated feelings of neglect during a critical moment for another resident nearby who had requested assistance with mealtime arrangements. Such incidents raise serious questions about the operational efficacy of certain facilities and whether or not they are adequately equipped to meet residents' needs.

Food quality also emerged as a significant point of concern in many reviews. While some patrons enjoyed meals deemed delicious by caregivers, complaints were common regarding meals being served cold or otherwise unappetizing. One reviewer lamented that they wouldn't feed the food offered at one facility even to an animal—highlighting an alarming disconnect between what is served and expected nourishment standards in rehabilitative settings.

Moreover, several reviewers noted that despite initial positive impressions—with well-decorated facilities and engaging activities—the overall morale seemed tarnished over time due to staffing challenges or administration missteps. The sentiment surrounding previous administrations affected some current perceptions; one notable mention involved recollections from times when management faced serious health regulations leading to temporary closures—a situation that clearly left lingering effects on public trust within those communities.

As much as certain reviews reflected warmth toward diligent staff members—describing them as friendly or knowledgeable—there were equally mentions of rude employees whose conduct belied professional standards expected in caregiving environments. Reports indicated instances where aides were perceived as lazy or dismissive towards residents’ requests, which could be detrimental not just physically but emotionally for vulnerable individuals needing compassionate treatment.

In conclusion, prospective clients should carefully weigh these diverse insights when considering rehabilitation or memory care options for themselves or loved ones. While there are shining examples where patient-centered service flourished amidst caring professionals committed to improving lives through therapy and companionship, there remain grave concerns tied tightly into systemic issues linking staffing shortages with inadequate responses—all significantly impacting both comfort levels ultimately felt by those seeking aid in these facilities.

Sterling Heights, Michigan, offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable place to live. With several medical practices and hospitals within close proximity, including Metro Medical Practice and Henry Ford Macomb Family Medicine & Gynecology, seniors can rest assured that their healthcare needs will be met. Additionally, there are numerous pharmacies nearby, such as CVS Pharmacy and Rite Aid, ensuring easy access to medications and healthcare supplies. For leisure activities, seniors can enjoy dining out at restaurants like Ishtar Restaurant or New York Deli, catching a movie at AMC Star John R 15 or MJR Troy Grand Digital Cinema 16, or relaxing at local cafes like Starbucks or Biggby Coffee. The area also boasts several parks for outdoor recreation, providing opportunities for seniors to stay active and enjoy nature. Overall, Sterling Heights offers a diverse range of options for seniors seeking a vibrant community with convenient access to essential services.

Physicians

• Metro Medical Practice (0.3 miles)
• Sterling Physicians (0.6 miles)
• Troy Orthopedics Associates (4.2 miles)
• Troy Medical Center (4.3 miles)
• Henry Ford Macomb Family Medicine & Gynecology (5.5 miles)
• Royal Oak Pediatrics PC (5.7 miles)
• Be Well Medical Center (6.3 miles)

Restaurants

• Ishtar Restaurant (0.6 miles)
• New York Deli (1 miles)
• McDonald's (1.4 miles)
• Mon Jin Lau (1.9 miles)
• Twin Peaks (2.1 miles)
• Hibachi Buffet (2.7 miles)
• Gator Jake's Bar & Grill (2.9 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Rite Aid (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (1.7 miles)
• Walgreens (2.2 miles)
• Rite Aid (2.3 miles)
• Value Center Marketplace (2.4 miles)

Theaters

• AMC Star John R 15 (1.9 miles)
• MJR Troy Grand Digital Cinema 16 (3.1 miles)
• Emagine Royal Oak (5 miles)
• AMC Forum 3 (5.2 miles)
• Emagine Rochester Hills (6.8 miles)

Places of Worship

• Big Beaver United Methodist Church (2.2 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (4.3 miles)
• Biggby Coffee (4.8 miles)
• Starbucks (5.2 miles)
• Panera Bread (5.3 miles)
• Starbucks (5.6 miles)
• Panera Bread (6.5 miles)

Parks

• Clawson Park (3.5 miles)
• Starr Jaycee Park (4.4 miles)
• Dodge Park (4.8 miles)
• Center Line Memorial Park (5.4 miles)
• Harding Park (5.8 miles)
• Scout Park (6.2 miles)
• McKinley Park (6.3 miles)

Hospitals

• St John Macomb-Oakland Hospital Warren Emergency Care (5 miles)
• St John Macomb Hospital (5 miles)