Pomeroy Living Sterling
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2200 Fifteen Mile Road, Sterling Heights, MI 48310
For more information about senior living options: (844) 490-3973
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Pomeroy Sterling is described as an incredible place for families, offering loving care, comfort, and staff who feel like family. Robyn and the medical team provide competent, gentle care during difficult moments. Tammy consistently helps with move-ins and transitions, making them smooth and stress-free. The staff are compassionate, empathetic, professional, and give each resident personal attention. Residents in memory care are thriving, with ongoing engagement and a variety of activities. The facility is clean, well-maintained, and staffed by cheerful, dedicated professionals. The staff treat every resident like family and tailor care to individual needs. Families feel welcomed and supported, with staff who are readily available and responsive to questions. The overall experience is described as wonderful, seamless, and comforting for both residents and families.
A reviewer claimed the facility would not review Medicaid applications, allegedly prioritizing assets and money. A reviewer described the facility as absolutely one of the worst assisted living facilities they have encountered. A reviewer said they were told they would not be allowed back after a Rochester Hills visit, citing bad service and lazy employees, with staff on their phones and no help when needed. A reviewer complained that staff did not show when help was needed and were non-caring. A reviewer stated that the food was always cold. A reviewer alleged that residents were left sitting in their own waste for hours. A reviewer warned others not to visit, predicting a horrible time.Across the many comments shared about Pomeroy Sterling (and its Sterling Heights operations), one thread runs clearly: families feel seen, heard, and cared for. The majority of the notes center on a culture of warmth, attentiveness, and hands-on support from both the care staff and the leadership team. Reviewers repeatedly highlight how the team makes challenging transitions smoother, treating residents like family and approaching each person with empathy, patience, and professional competence. The consensus is not simply that the facility is clean or well run, but that the people working there bring a personal, compassionate touch to every interaction.
From the moment families begin engaging with the community, there is a strong sense of welcome and clarity. Tammy appears frequently as a catalyst for smooth introductions and transitions, helping families understand the moving process, coordinating with Power of Attorney, and guiding them through the necessary steps. Several reviewers note that Tammy's understanding, responsiveness, and problem-solving approach take a lot of pressure off families during what can be an emotionally and logistically difficult time. The sense conveyed is that Tammy does not just manage paperwork; she helps families feel confident that their loved ones are entering a place that will honor their history, preferences, and dignity. In addition to Tammy, other staff members - Laila, Kathy, Mary, Robyn, Amber, and others - are described as consistently accessible, informative, and deeply engaged with residents' well-being.
Care quality at Pomeroy Sterling is described in abundant, appreciative detail. Families repeatedly credit Robyn and the medical staff with quick thinking, competence, and gentleness in care. The reviews emphasize that residents receive careful attention in both routine and urgent moments, with staff who stay attentive and available. When parents and grandparents need to be heard, families feel that the team listens and responds - whether to questions about daily routines, medical needs, or activity choices. The memory care environment receives particular praise for its structure and supportive culture: activities are plentiful, staff actively encourage participation, and there is a clear emphasis on creating meaningful experiences that feel like a shared community rather than an institutional setting.
The living environment itself is frequently described in glowing terms. Reviewers talk about well-maintained facilities, welcoming entrances, and rooms that are kept clean and welcoming. The memory care spaces are contrasted with a range of stimulating programs - holiday celebrations, singing and entertainment, manicure days, field trips, bingo, and many other activities - that help residents stay engaged and connected with one another. The staff are credited with personalizing care to individual needs, ensuring that each resident's day is filled with purpose and moments of joy. Several families specifically mention that their loved ones thrive under this combination of attentive care and structured, enjoyable activities.
Move-in experiences are another recurring theme. A thorough pre-move-in assessment helps ensure that the level of care is appropriate from day one, with families appreciating that there are few if any surprises when a loved one arrives. The process is described as supportive and organized, with staff taking the time to explain care plans, answer questions, and coordinate with outside providers and family members. The overall message is that Pomeroy Sterling makes the transition feel like stepping into a home designed around comfort, safety, and personalized attention, rather than a room in a facility.
There is, however, one notably negative voice in the mix. One reviewer recounts a starkly different experience tied to a different Pomeroy location (Rochester Hills), describing a do-not-return scenario, persistent service gaps, and uncomfortable conditions such as delayed assistance, unperformed personal care, and concerns about meals. This account contrasts sharply with the other testimonials and serves as a reminder that experiences can vary widely between locations and even between shifts. It stands apart from the overwhelmingly positive feedback about care, communication, and community, and it invites prospective families to do their own due diligence by visiting, asking questions, and observing daily life firsthand.
Overall, the collection of testimonials paints a portrait of a caregiving community that many families come to rely on during some of their most difficult moments. The staff's dedication - exemplified by individuals like Tammy and Robyn - combined with a thriving activity calendar, a respectful and home-like atmosphere, and a clear emphasis on individualized care, contributes to a sense of relief, reassurance, and genuine gratitude. Families repeatedly express thanks for the care their loved ones receive, noting that the facility feels like a place where they can trust their most precious family members are in good hands.
For anyone considering Pomeroy Sterling or similar communities, the shared experiences suggest paying close attention to staff accessibility, the transition process, and how well the facility communicates about daily routines and care plans. While the majority of reviews celebrate the compassionate care, person-centered approach, and welcoming environment, it can be valuable to visit in person, speak with staff, and observe how the team responds across different situations. If you're exploring options for a loved one, you'll likely encounter a network of dedicated caregivers who strive to create a warm, engaging home where residents can feel valued, connected, and cared for every day.
69 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pomeroy Living Sterling is an assisted living community located in Sterling Heights, MI, that specializes in memory care services. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents.
For our residents' personal care needs, we provide 24-hour call systems and supervision, assistance with activities of daily living, bathing, dressing, and transfers. Our trained staff also offer medication management and help with special dietary restrictions, including diabetes diets.
Our community features numerous amenities to enhance the quality of life for our residents. These include a beauty salon for hair and grooming needs, a fully furnished dining room where restaurant-style meals are served, as well as a kitchenette for independent cooking. Residents can stay connected through Wi-Fi/high-speed internet access and utilize the computer center for their online activities.
To promote physical wellness, we have a fitness room and wellness center where residents can engage in exercise programs. We believe in providing opportunities for mental wellness too through our specialized memory care programming and mental wellness program.
Residents can enjoy various recreational activities such as gaming rooms, small libraries for reading enthusiasts, and scheduled daily activities organized by both the community and our resident-run programs. We also offer concierge services to assist with any additional needs or requests.
Our location is surrounded by numerous convenient facilities that cater to different needs. There are three cafes, parks, theaters conveniently located nearby that provide options for entertainment and relaxation. Additionally, there are multiple pharmacies and physicians nearby to ensure easy access to healthcare services.
At Pomeroy Living Sterling, we strive to create a comfortable and supportive environment where individuals receiving memory care can thrive. With our extensive range of amenities and dedication to personalized care services, we aim to enhance the overall well-being of our residents and provide them with an enjoyable assisted living experience.
Pomeroy Living Sterling is located at 2200 Fifteen Mile Road, Sterling Heights, MI 48310 in Macomb County, Michigan
Pomeroy Living Sterling offers a range of tailored features that directly support residents with dementia or Alzheimer's, creating an environment conducive to their unique needs. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity while navigating challenges associated with cognitive decline. Medication management is crucial for preventing confusion over schedules and dosages, enhancing health outcomes. Meal preparation and service focus on providing nutritious options that are essential for overall well-being, while activities of daily living assistance fosters independence and instills a sense of routine. The availability of 24-hour supervision guarantees safety and immediate support in case of emergencies, complemented by specialized memory care programming designed to stimulate cognitive engagement in enjoyable ways. Furthermore, the mental wellness program addresses emotional aspects, promoting social interaction and mental stimulation tailored to various cognitive levels, including mild cognitive impairment. Together, these features create a holistic approach to care that respects individual capabilities while enhancing quality of life for residents.
Pomeroy Living Sterling on seniors.fyi includes 9 photos including images showing interior, dining, landscaping, exercise equipment, pathway, gym, decor, gazebo, and more.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
A Holistic Dementia Care Guide: Effective Strategies for Memory Support
The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
Memory Care Pathways: A Holistic Guide to Dementia Support
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
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Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations