Pomeroy Living Sterling Skilled Rehabilitation in Sterling Heights, MI
SaveInformation last verified:
34643 Ketsin Drive, Sterling Heights, MI 48310
For more information about senior living options: (844) 490-3973
The reviewers describe the facility as the best, cleanest, and most welcoming rehab place they’ve visited and would recommend it to everyone. Sparkle and Kyra are highlighted as the best staff members. The facility is praised for being very clean, friendly, and well-organized. The staff are described as wonderful, caring, and attentive across nursing, CNAs, and support roles. The therapy and nursing teams are considered amazing and responsive to residents’ needs. The Administrator and DON are commended for being present and supportive to families. The food and activities are praised for high quality and engaging experiences. Families express deep gratitude for the compassion and patience shown to their loved ones.
The reviews describe the facility as unprofessional, disorganized, and lacking patient care. Attendants are accused of callously ignoring patients while on the phone and not promptly replying to call lights. The place is labeled neglectful, with patients left in soiled briefs and medications not given on time. Several reviews warn to avoid this facility, citing neglect that has harmed patients or led to deaths. The facility is alleged to prioritize profit over care, pressuring families to stay and denying care based on cost or prior conditions. The food is described as inedible or worse than prison food. There are reports of rude or dismissive staff and poor communication from social workers and management. Bedbugs and infestations are mentioned as a problem in some reviews. The overall environment is portrayed as chaotic and disorganized, with poor update practices and mismanaged patient information.Pomeroy Living Sterling Skilled Rehabilitation in Sterling Heights is best suited for families seeking a rehab-focused stay where cleanliness, a visible leadership presence, and an active therapy program are priorities. This community tends to reward those who want robust physical, occupational, and speech therapy aimed at getting residents back home or to the next step in independence. It can be a strong fit for short-term post-acute recoveries, especially when the pathway hinges on skilled rehabilitation, clear care plans, and proactive communication from the administration. Those who need steady, predictable bedside nursing with impeccable responsiveness on every shift should recognize that experiences there are not uniform across units, and this reality matters when daily caregiving needs are the primary driver of a placement.
On the plus side, the facility consistently earns praise for its cleanliness and for staff who are personable, visible, and engaged. Families repeatedly highlight the rehab team’s effectiveness, the admissions and management teams’ accessibility, and the sense that therapy sessions are purposeful and outcome-oriented. Several reviewers single out specific caregivers and nurses who went above and beyond, and the environment, lobby warmth, organized routines, and the overall impression of a well-maintained campus, contributes to a feeling of safety and respect. When the goal is to rebuild strength after hospitalization, these elements can translate into tangible progress and reassurance for loved ones and their families.
Yet the most consequential caveat is the stunning variability in day-to-day care quality. Recollections range from “best facility ever” on one wing to “neglectful and chaotic” on another. The most troubling concerns center on responsiveness to call lights, adherence to physician orders, and the consistency of bedside care. Several accounts allege slow or incomplete assistance with bathroom needs, delayed medication administration, and disorganization that leaves families feeling out of the loop. The differences between units, such as a memory-care or GT (general treatment) unit versus long-term or rehab-focused spaces, appear substantial enough that what one family experiences in one corner of the campus may be utterly unlike another’s experience in a separate unit. The risk, plainly, is that reliance on this facility for reliable daily care cannot be assumed without careful in-person verification.
From a decision-making standpoint, the strong rehab outcomes and the emphasis on a clean, welcoming environment can offset a portion of the concerns when the priority is recovery. If a family’s plan centers on evidence-based therapy that moves a patient toward independence, the facility’s well-regarded therapy staff, wound care expertise, and the availability of activities and nutrition that some reviewers praised can cushion the impact of occasional care gaps. The presence of engaged management and a staffing roster that includes dedicated administrators and nurse leaders provides a framework for accountability, and several positive testimonials underscore that when operations run smoothly, residents thrive and families feel heard. In short, the “offsets” come from visible therapy momentum, consistent cleanliness, and responsive leadership, factors that matter deeply in post-hospital recovery.
That said, the most cautionary signals do not disappear with selective praise. Major red flags appear in accounts of inconsistent staffing, miscommunications, and, in some devastating cases, outright neglect allegations. Families report incidents ranging from ignored call bells to medication errors and serious concerns about infection or wound care management. There are also deeply troubling narratives about pressure to stay for long-term care or hospice contracting that feel transactional, not compassionate, and a few reviews allege discriminatory treatment in admission decisions. Bedbugs, lingering odors, inconsistent meal quality, and disputes over discharge planning further complicate the picture. These reports underscore the reality that outcomes depend heavily on the specific unit, the on-duty team, and how well the facility’s promised care culture is enacted on any given day.
Given the breadth of experiences, practical guidance becomes essential. Prospective families should treat a tour as a diagnostic walkthrough: talk to the DON and administrator, request to observe therapy sessions, and check the cadence of response to call lights during peak and off-peak times. Ask to review recent care plans, medication management procedures, and the facility’s process for handling discharge and transitions to home or hospice services. If the decision centers on rehabilitation, insist on meeting the therapy lead and asking for recent patient progress summaries. For those seeking memory care or long-term custodial oversight, probe the consistency of nursing staffing, routines, and daily living supports on the specific unit their loved one would join. The bottom line: Pomeroy Sterling can deliver excellent rehab and clean comfort, but families must verify daily care reliability and unit-level performance before committing, and be prepared to explore alternatives if the balance tilts toward overlooked needs or unsafe lapses.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pomeroy Living Sterling Skilled Rehabilitation is an assisted living community located in Sterling Heights, MI. Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each room for entertainment purposes. Additionally, we provide community operated transportation for our residents to easily access local amenities and services.
Our computer center allows residents to stay connected with their loved ones and engage in online activities. Our dining room offers restaurant-style dining where nutritious and delicious meals are served. Residents also have fully furnished rooms with private bathrooms for their comfort and convenience.
We understand the importance of physical fitness, which is why we have a fitness room where residents can engage in exercise programs catered to their abilities. For leisure activities, we offer a gaming room, small library, and outdoor spaces such as gardens for relaxation. Wi-Fi/high-speed internet is available throughout our community.
At Pomeroy Living Sterling Skilled Rehabilitation, the safety and wellbeing of our residents are paramount. Therefore, we provide 24-hour call system and supervision to ensure assistance is readily available when needed. Our staff is trained in activities of daily living assistance including bathing, dressing, and transfers. Medication management services are provided to ensure proper administration of medications.
We understand that individuals may have specific dietary needs, which is why we accommodate special dietary restrictions. Meal preparation and service are offered to ensure our residents receive nourishing meals tailored to their needs.
Our community offers various activities to keep our residents engaged mentally and socially. Concierge services are available to assist with any requests or inquiries. Fitness programs are offered to promote physical wellness. Planned day trips and resident-run activities provide opportunities for socialization and entertainment. Scheduled daily activities keep our residents active and stimulated.
Located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, our community offers convenience and accessibility to necessary services and amenities. At Pomeroy Living Sterling Skilled Rehabilitation, we strive to provide a compassionate and supportive environment where residents can enjoy their golden years with peace of mind.
Pomeroy Living Sterling Skilled Rehabilitation is located at 34643 Ketsin Drive, Sterling Heights, MI 48310 in Macomb County, Michigan
Pomeroy Living Sterling Skilled Rehabilitation on seniors.fyi includes 5 photos including images showing interior, bedroom, windows, building, architecture, landscaping, exterior, clouds, and more.
Pomeroy Living Sterling Assisted Living & Memory Care
Sterling Heights, MI
High-quality care with strong infection control; attentive staff and comfortable rooms.
Pomeroy Living Sterling
Sterling Heights, MI
Specialized memory care with 24/7 supervision and restaurant-style dining.
Pomeroy Living Sterling Assisted
Sterling Heights, MI
Spacious studio apartments with living area and kitchenette; compassionate staff and individualized memory care.
Pomeroy Nursing & Living
Sterling Heights, MI
Caring staff and bright memory care rooms with strong advocacy from nurses.
Chesley Drive
Sterling Heights, MI
Full-service assisted living with 24/7 supervision, ADL support, meals, transportation for medical appointments, and housekeeping.
Stratford House
Troy, MI
Exceptional, responsive care in a warm, family-like environment with comprehensive services.
920 On The Park
Troy, MI
Affordable value with engaging activities in a well-maintained setting.
American House Park Place
Warren, MI
Clean, well-maintained community with friendly staff and engaging activities.
Oakmont Sterling
Sterling Heights, MI
Homey, well-maintained environment with friendly staff, engaging activities, and good value for the price.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal Incontinence in Older Adults: A Comprehensive Guide
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Recognizing the Journey: Understanding and Navigating Anticipatory Grief
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Interior
Building
Architecture
Bedroom
Windows
