Pomeroy Living Sterling Skilled Rehabilitation in Sterling Heights, MI
Save34643 Ketsin Drive, Sterling Heights, MI 48310
For more information about senior living options: (844) 490-3973
The facility is great. Sparkle and Kyra are highly regarded. The GT unit staff provided wonderful care. The staff showed love, compassion, and patience. Residents love it there. The stay has been great and is highly recommended. Ed the CNA is amazing. Pomeroy has taken great care of residents. The nursing staff is top notch. The therapy team is attentive and skilled.
The care staff didn't do their job; they turned off the call light and didn't respond for at least 10 minutes. The reviewer described the facility as neglectful in every sense of the word. The place was disgusting and neglectful, with the patient left in soiled briefs for far too long. The staff wouldn't listen to doctor's orders and gaslit concerns from family. The social worker was described as unhelpful, more like a mob boss to deal with. The reviewer warned to avoid the facility at all costs. The facility was described as a death sentence for residents. The food was worse than prison food. The facility was infested with bedbugs.Pomeroy Living Sterling Skilled Rehabilitation is best suited for seniors who need structured post-acute rehab and therapy, with a strong emphasis on mobilization, wound care, and daily routines. The community tends to work best for families seeking an organized, clean environment where therapy teams, nursing staff, and activity partners are consistently visible and engaged. Prospective residents who value proactive leadership and clear, in-hallway communication will find this setting appealing, particularly if the goal is to regain independence after a hospital stay. It is especially well-matched for those who can benefit from a robust rehabilitation program while requiring a reasonable degree of nursing oversight in a well-maintained campus.
Alternatives are worth considering for families prioritizing absolute consistency in daily care and near-flawless safety records. A number of reviews signal that care quality can vary by unit or shift, and some families have encountered delays in call-light responses, inconsistent adherence to physician orders, or uneven experiences with social work and discharge planning. For residents who require high-acuity medical management, constant vigilance, or a track record of zero tolerance for lapses in basic hygiene and dignity, other facilities with steadier staffing patterns and more uniform outcomes may prove more reliable. In short, this is not the only strong rehab choice in the area, and those with grave concerns about safety and consistency will want to explore alternatives before committing.
The most persuasive positives center on the rehab velocity and the people delivering it. Reviewers repeatedly highlight capable therapy teams - physical, occupational, and wound care specialists - who guide progress, restore function, and actively involve families in treatment plans. The facility's cleanliness and organization are praised, as are the presence and accessibility of administrators and DONs who live in the halls and respond to questions. Dining quality and activities infrastructure also appear to support a holistic rehab experience, with staff who are described as caring, attentive, and genuinely invested in residents' day-to-day well-being. When the rehab team operates smoothly, tangible gains in mobility and daily independence are evident, and families leave with gratitude for progress achieved.
Yet a meaningful portion of the feedback cautions that the facility can show serious cracks in consistency and bedside care. The most troubling reviews recount long call-light waits, missed meals or medications, and neglectful behavior that contradicts the core mission of rehab care. Some accounts describe disorganization, incomplete medical handoffs, and friction with social services, which can derail discharge planning and family confidence. Allegations range from routine delays to more severe accusations of unsafe practices and mistreatment. Even among positive units, there are reminders that experiences are not uniform and that personal interactions with staff can swing from outstanding to mediocre, depending on who is on shift and which unit is involved.
Those tensions must be weighed against the favorable elements. When the staff is attentive, organized, and collaborative, the gains in rehab outcomes - clarity around care plans, timely medication administration, effective therapy, and thorough wound management - can offset many operational hiccups. Families report that well-managed days deliver meaningful improvements, a sense of safety, and visible engagement from leadership. In other words, the facility can deliver high-quality rehab and compassionate care, but the experience hinges on consistent staffing, reliable communication, and enforcement of care standards across shifts. A strong advocate presence from families often makes the difference in translating therapy momentum into sustained recovery.
For families actively evaluating this community, concrete steps matter. Request a direct briefing with the Director of Nursing and the administrator to discuss unit-level staffing models, per-shift nurse-to-resident ratios, and how emergencies are managed after hours. Ask for recent discharge statistics, call-light response times, and a tour of the GT/rehab unit to observe therapy sessions and caregiver interactions. Inquire about wound-care protocols, medication administration oversight, and how social work handles discharge planning and home-health transitions. Verify a tour of long-term and memory-care spaces if a future residence beyond rehab is anticipated, and seek recent resident/family references who can speak to consistency in daily care and safety.
Ultimately, Pomeroy Living Sterling Skilled Rehabilitation is a practical, capable option for families prioritizing aggressive rehab, clean environs, and a hands-on leadership presence. It shines when therapy teams coordinate seamlessly and staff stay engaged with the resident's recovery plan. The potential drawbacks - variability in care on some shifts, occasional communication gaps, and concerns about response times - are not eliminating for all residents, but they are real and demand proactive oversight. For those who can commit to diligent monitoring, clear care agreements, and ongoing family involvement, this facility offers a compelling path back to independence after hospitalization. For others with urgent needs for consistently flawless daily care or heightened safety assurances, exploring a broader field of options is advisable.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pomeroy Living Sterling Skilled Rehabilitation is an assisted living community located in Sterling Heights, MI. Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each room for entertainment purposes. Additionally, we provide community operated transportation for our residents to easily access local amenities and services.
Our computer center allows residents to stay connected with their loved ones and engage in online activities. Our dining room offers restaurant-style dining where nutritious and delicious meals are served. Residents also have fully furnished rooms with private bathrooms for their comfort and convenience.
We understand the importance of physical fitness, which is why we have a fitness room where residents can engage in exercise programs catered to their abilities. For leisure activities, we offer a gaming room, small library, and outdoor spaces such as gardens for relaxation. Wi-Fi/high-speed internet is available throughout our community.
At Pomeroy Living Sterling Skilled Rehabilitation, the safety and wellbeing of our residents are paramount. Therefore, we provide 24-hour call system and supervision to ensure assistance is readily available when needed. Our staff is trained in activities of daily living assistance including bathing, dressing, and transfers. Medication management services are provided to ensure proper administration of medications.
We understand that individuals may have specific dietary needs, which is why we accommodate special dietary restrictions. Meal preparation and service are offered to ensure our residents receive nourishing meals tailored to their needs.
Our community offers various activities to keep our residents engaged mentally and socially. Concierge services are available to assist with any requests or inquiries. Fitness programs are offered to promote physical wellness. Planned day trips and resident-run activities provide opportunities for socialization and entertainment. Scheduled daily activities keep our residents active and stimulated.
Located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, our community offers convenience and accessibility to necessary services and amenities. At Pomeroy Living Sterling Skilled Rehabilitation, we strive to provide a compassionate and supportive environment where residents can enjoy their golden years with peace of mind.
Pomeroy Living Sterling Skilled Rehabilitation is located at 34643 Ketsin Drive, Sterling Heights, MI 48310 in Macomb County, Michigan
Pomeroy Living Sterling Skilled Rehabilitation on seniors.fyi includes 5 photos including images showing bedroom, interior, architecture, landscaping, windows, building, entrance, exterior, and more.
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