Pomeroy Living Sterling Skilled Rehabilitation

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Pomeroy Living Sterling Skilled Rehabilitation

34643 Ketsin Drive, Sterling Heights, MI 48310

For more information about senior living options: (844) 490-3973

2.9 from 19 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Cherrywood are described as friendly, caring, and responsive to the needs of residents.
  • pro Many reviewers express satisfaction with the physical therapy provided, noting that it helped them feel stronger and meet their rehabilitation goals.
  • pro The food served in the facility is frequently mentioned as being tasty and enjoyable by residents.
  • pro Several individuals would recommend Cherrywood to others based on their positive experiences with the care received.
  • pro Reviewers appreciate the courteous and attentive service from various staff members throughout the facility, including admissions, physicians, nurses, and therapists.

Cons

  • pro The loved one worsened under the chaotic and disorganized care at the facility.
  • pro Communication was severely lacking, with family members having to beg for updates on their loved one's condition.
  • pro Critical information regarding medication and changes in care was not communicated to the Medical POA, despite legal requirements.
  • pro The social worker was rude and dismissive toward the family's concerns.
  • pro The rooms were cramped, and necessary items were out of reach for patients confined to wheelchairs.
  • pro There was a persistent leak in the dining area that went unaddressed for weeks.
  • pro The facility pressured families into permanent stays despite financial concerns and provided inconsistent information regarding discharge plans.
  • pro Staff often expressed that they did not have time to assist patients promptly, leading to embarrassing situations concerning dignity and hygiene.
  • pro Upon admittance, patients experienced attentive care, but once categorized as "residents," the treatment became unfriendly and neglectful.
  • pro An infection went unnoticed due to staff negligence during a dressing change, resulting in additional surgery for a patient.
  • pro A prescribed low sodium diet was ignored, contributing to a patient's hospitalization due to heart failure after only two weeks of care.
  • pro A patient fell out of bed multiple times due to inadequate safety measures or response from staff after alarms were triggered.
  • pro Following an incident requiring hospital readmission, the facility refused to accept the patient back without prior notice or explanation, demonstrating unethical practices by the administration.

Review

The reviews of various rehabilitation facilities highlight a stark contrast in the quality of care and the overall experience for patients and their families. While some individuals commend the friendly and compassionate staff, along with effective therapy programs designed to aid recovery, others report disturbing instances of negligence, disorganization, and inadequate communication. The positive feedback focuses on attentive staff members who engage thoughtfully with patients; however, these voices are countered by alarming testimonials that raise serious concerns about patient safety and care standards.

Many reviewers praise specific facilities like Cherrywood for having caring staff who create a warm environment. Patients express satisfaction with physical therapy sessions that not only strengthen them but also impart knowledge about exercises that enhance their health outcomes. Testimonials recount how nurses are responsive to calls for help when needed, indicating an overall feeling of being well taken care of during their stay. Such experiences reinforce the idea that rehabilitation can be done effectively when staff members prioritize patient needs above all else.

However, a significant number of reviews expose grave deficiencies within the same or similar facilities. Families recount distressing tales where loved ones received substandard care or experienced worse health outcomes while under supervision. For instance, one individual described chaos pervading a facility’s operation, resulting in a lack of updates regarding a loved one’s condition unless desperate family members sought out information themselves. Furthermore, critical medication was administered without consent from the Medical Power of Attorney (POA), leading to potential life-threatening complications — something strictly prohibited by healthcare regulations.

Dissatisfaction with nursing responses further exacerbated concerns raised by families regarding their loved ones’ dignity and basic needs. Multiple reviewers reported situations where elderly residents were left to wait long periods before receiving assistance for urgent matters such as using the bathroom. This neglect not only demonstrates a lack of adequate staffing but also raises ethical questions about how facilities treat vulnerable populations who sometimes cannot voice their distress or requires immediate assistance.

Compounding these issues is anecdotal evidence suggesting inadequate attention to detail concerning patient records and continuity of care during transfer between facilities. For example, vital information related to medications and ongoing medical conditions was reportedly missing during transfer processes, putting patients at risk when they arrived at new locations without crucial treatment background information in place. One particularly troubling review recounted how proper diet plans were overlooked entirely — leading to severe health ramifications for an already vulnerable patient recovering from heart surgery.

Additionally, accounts surfaced indicating possibly negligent practices involving patient supervision protocols meant to prevent falls and injuries; one person described heartbreaking scenarios following multiple falls resulting in serious injury due to seemingly neglected safety measures like bed alarms which either failed or went unanswered by staff. When readmission became necessary post-surgery due to complications stemming from such inadequacies, administrative refusal based supposedly on lack of available beds felt not only deceptive but dismissive toward families dealing with trauma amidst already challenging circumstances.

In conclusion, while many individuals had positive experiences showcasing dedicated professionals aiming high standards within rehabilitation contexts, there exists an alarming narrative reflective of systemic failures impacting resident welfare across numerous facilities mentioned throughout these reviews. As families navigate complex emotional landscapes looking after their loved ones' best interests during recovery efforts post-illness or injury—and seek trustworthy environments within rehabs—they must remain vigilant against practices potentially jeopardizing dignity or compromising care quality through organizational inefficiencies endemic in less reputable institutions.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pomeroy Living Sterling Skilled Rehabilitation is an assisted living community located in Sterling Heights, MI. Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each room for entertainment purposes. Additionally, we provide community operated transportation for our residents to easily access local amenities and services.

Our computer center allows residents to stay connected with their loved ones and engage in online activities. Our dining room offers restaurant-style dining where nutritious and delicious meals are served. Residents also have fully furnished rooms with private bathrooms for their comfort and convenience.

We understand the importance of physical fitness, which is why we have a fitness room where residents can engage in exercise programs catered to their abilities. For leisure activities, we offer a gaming room, small library, and outdoor spaces such as gardens for relaxation. Wi-Fi/high-speed internet is available throughout our community.

At Pomeroy Living Sterling Skilled Rehabilitation, the safety and wellbeing of our residents are paramount. Therefore, we provide 24-hour call system and supervision to ensure assistance is readily available when needed. Our staff is trained in activities of daily living assistance including bathing, dressing, and transfers. Medication management services are provided to ensure proper administration of medications.

We understand that individuals may have specific dietary needs, which is why we accommodate special dietary restrictions. Meal preparation and service are offered to ensure our residents receive nourishing meals tailored to their needs.

Our community offers various activities to keep our residents engaged mentally and socially. Concierge services are available to assist with any requests or inquiries. Fitness programs are offered to promote physical wellness. Planned day trips and resident-run activities provide opportunities for socialization and entertainment. Scheduled daily activities keep our residents active and stimulated.

Located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, our community offers convenience and accessibility to necessary services and amenities. At Pomeroy Living Sterling Skilled Rehabilitation, we strive to provide a compassionate and supportive environment where residents can enjoy their golden years with peace of mind.

Virtual Tour

Videos

Nearby Places of Interest

Physicians

  • Metro Medical Practice (0.3 miles)
  • Sterling Physicians (0.7 miles)
  • Troy Orthopedics Associates (4.2 miles)
  • Troy Medical Center (4.3 miles)
  • Henry Ford Macomb Family Medicine & Gynecology (5.5 miles)
  • Royal Oak Pediatrics PC (5.5 miles)
  • Be Well Medical Center (6.1 miles)

Restaurants

  • Ishtar Restaurant (0.8 miles)
  • New York Deli (0.8 miles)
  • McDonald's (1.3 miles)
  • Mon Jin Lau (1.8 miles)
  • Twin Peaks (2 miles)
  • Hibachi Buffet (2.7 miles)
  • McDonald's (3 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Rite Aid (1.1 miles)
  • Walgreens (1.5 miles)
  • Walgreens (1.7 miles)
  • Walgreens (2.1 miles)
  • Value Center Marketplace (2.3 miles)
  • Rite Aid (2.4 miles)

Theaters

  • AMC Star John R 15 (1.7 miles)
  • MJR Troy Grand Digital Cinema 16 (3.1 miles)
  • Emagine Royal Oak (4.9 miles)
  • AMC Forum 3 (5.4 miles)

Places of Worship

  • Big Beaver United Methodist Church (2.3 miles)

Cafes

  • Starbucks (3.3 miles)
  • Starbucks (4.2 miles)
  • Biggby Coffee (4.8 miles)
  • Starbucks (5.1 miles)
  • Panera Bread (5.2 miles)
  • Starbucks (5.5 miles)
  • Starbucks Reserve (6.6 miles)

Parks

  • Clawson Park (3.4 miles)
  • Starr Jaycee Park (4.2 miles)
  • Dodge Park (4.9 miles)
  • Center Line Memorial Park (5.3 miles)
  • Harding Park (5.6 miles)
  • Scout Park (6 miles)
  • McKinley Park (6.3 miles)

Hospitals

  • St John Macomb-Oakland Hospital Warren Emergency Care (5 miles)
  • St John Macomb Hospital (5 miles)

Frequently Asked Questions

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