North Ottawa Care Center

Pros

• The staff at North Ottawa Care Center were very friendly and helpful, providing excellent care for the residents.
• The facility is clean and up to date, creating a pleasant and comfortable environment for the residents.
• The activities offered at the care center, such as bingo and special themed events, are enjoyed by the residents.
• The presence of an aviary in the facility provides a source of entertainment and engagement for the residents.
• The food provided at North Ottawa Care Center is of good quality and enjoyable for the residents.
• The private rooms with bathrooms offer a sense of privacy and independence for the residents.
• The hospice services available within the facility give peace of mind to both residents and their families.
• The knowledgeable staff members are attentive to the needs of the residents, ensuring they receive proper care.
• The facility has a homey atmosphere that contributes to the happiness and well-being of its residents.

Cons

• The activities offered were not always appealing to the residents.
• The uncle did not participate in many of the available activities.
• The mother did not always participate in the lined-up activities.
• Some residents seemed disinterested or uninvolved in the provided activities.
• The uncle does not make use of the various amenities and features of the facility.
• The uncle does not take part in the social events or programs organized for the residents.
• Despite being clean and well-kept, some residents may not find the facility appealing or inviting.
• Some residents do not seem happy or content with their stay at the care center.
• There were instances where payment and billing matters needed to be resolved between staff and family members.
• It is unclear if all aspects of rehab and therapy were successful or effective for the mother's condition.

Review

North Ottawa Care Center at Heartwood Lodge has received glowing reviews from multiple individuals who have experienced their services. One reviewer shared that they initially chose this facility for their mother's rehabilitation needs, as they had prior experience with the center and witnessed the exceptional care provided to her during her previous stay. To their delight, the facility not only accepted their mother back as a long-term patient but also continued to deliver excellent care.

The cleanliness and spaciousness of the rooms at North Ottawa Care Center greatly impressed this individual. They noted that their mother's room was spotless and offered ample space for her comfort. Additionally, the staff members were described as friendly and helpful throughout their interactions. Any concerns or queries were promptly addressed, and the reviewer was thoroughly impressed by the caring nature of the staff.

In terms of activities, North Ottawa Care Center excelled in providing engaging options for its residents. The reviewer mentioned that while their mother did not always partake in all activities, she thoroughly enjoyed playing bingo. They further highlighted special events organized by the facility such as Cinco de Mayo celebrations or Detroit Tiger Day, which added an extra touch of excitement to residents' lives. Furthermore, there were opportunities for mental stimulation through puzzles and observing an aviary filled with birds within the center.

Another relative spoke highly of North Ottawa Care Center when it came to full-service care for their uncle. This individual commended the facility for its ability to cater to patients who require assistance with mobility. The private rooms equipped with personalized bathrooms added a sense of comfort and privacy for residents like their uncle. The reviewer further praised the quality of food served at this facility.

Activities seemed to be abundant at North Ottawa Care Center even though this particular resident did not actively participate in them. However, they appreciated having a view from their room overlooking a beautiful central courtyard adorned with flowers, walking paths, and various animals such as birds in a nearby pond. The presence of a hospice within the center offered further reassurance for potential future needs.

Lastly, a prospective resident's daughter shared her positive impression of North Ottawa Care Center following a tour two years ago. The cleanliness and well-being of the residents left a lasting impression on her. The staff member who conducted the tour was both knowledgeable and kind, taking the time to answer every question thoroughly. The overall ambiance of the facility contributed to its homely feel.

In conclusion, North Ottawa Care Center at Heartwood Lodge has garnered high praise from multiple individuals due to its exceptional care, cleanliness, range of activities, and comfortable accommodations. The personal experiences relayed by these reviewers paint a picture of a facility that prioritizes the well-being and happiness of its residents while providing top-notch services in various aspects of care.

Parks

• Coast Guard Park (0.5 miles)
• Grand Haven Lighthouse Connector Park (2.4 miles)
• Grand Haven State Park (2.6 miles)
• P J Hoffmaster State Park (3 miles)
• Pomona Park (4.7 miles)
• Rosy Mound Natural Area (5.1 miles)
• Pottawattomie Park (5.2 miles)

Pharmacies

• Leppinks (1 miles)
• Walgreens (2.1 miles)
• Pfaff Pharmacy (2.6 miles)
• Dunewood Pharmacy (3 miles)
• Rite Aid (3.1 miles)
• Trinity Health Imaging - Lakes Village (3.4 miles)
• Mercy Health (3.4 miles)

Restaurants

• Arboreal Inn (1.1 miles)
• Kirby House (2 miles)
• Odd Side Ales (2 miles)
• Lucy's Market (2 miles)
• Long Road Distillers (2 miles)
• The Paisley Pig Gastropub (2.1 miles)
• The Copper Post (2.1 miles)

Physicians

• Pine Rest Christian Mental Health Services (1.1 miles)
• Balance In Life PC (1.2 miles)
• Mill Point Health Center (2.1 miles)
• Eye Care One (2.3 miles)
• Hearing Wellness Center (2.8 miles)
• Eartek Services (2.9 miles)
• Ottawa Shores Ent (3 miles)

Cafes

• The Pump House (2 miles)
• Aldea Coffee (2.1 miles)
• Jumpin' Java (2.1 miles)
• Starbucks (2.2 miles)
• Morning Star Cafe (2.4 miles)
• Panera Bread (3.1 miles)
• Lucky Tea & Sushi Cafe (3.5 miles)

Hospitals

• North Ottawa Community Hospital (3 miles)
• Diabetes Clinic Of N Ottawa (3 miles)
• Trinity Continuing Care Services (3.1 miles)
• Mercy Health (6.4 miles)

Transportation

• Avis Rent A Car (4.9 miles)

Places of Worship

• Calvary Bible Church (5.3 miles)

Theaters

• Cinema Carousel (5.7 miles)