Rivergate Terrace
Save14141 Pennsylvania, Riverview, MI 48193
For more information about senior living options: (844) 490-3973
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The staff are described as extremely friendly, caring, and attentive. The facility is consistently noted as clean, well-run, and safe. Therapy services are praised as wonderful and encouraging. Katie, Jaclyn, and Staci are singled out as amazing, friendly, and helpful. The nursing, admissions, and executive team are praised for caring, family-like support. Families express gratitude for the high level of care and the positive overall experience.
The reviewer alleges that the facility dropped their mom, failed to call the family, and she died in the hospital before they were notified. The reviewer claims staff covered for one another rather than communicating with the family. The reviewer contends that money is the staff's primary concern and that patients are treated as sources of funds. The reviewer notes slow response times when assistance is requested. The reviewer says the meals were horrible and led to weight loss. The reviewer reports that the laundry lost clothing and was slow to return belongings. The reviewer warns others not to place loved ones in this facility.Relying on Rivergate Terrace as a place for recovery and daily care brings a wide range of experiences. For some families, it has become a beacon of supportive and attentive caregiving, a place where staff members go the extra mile, where therapy teams are encouraging, and where the facility itself feels clean, secure, and well maintained. Several reviews highlight the warmth and dedication of individual caregivers, the consistency of a compassionate approach, and the sense that their loved ones are treated with respect and kindness. People repeatedly point to the upbeat attitude of staff like nurses and CNAs who greet residents with smiles, take time to explain what's happening, and strive to keep residents comfortable. In particular, several reviewers singled out team members by name for praise, noting that Katie, Jaclyn, Staci, Ceria, Kathie, Frances, Brittany, and others contributed meaningful, person-centered care. The sense that "the staff are such hard workers" despite perceived short-staffing is a recurring theme, illustrating a workforce that remains dedicated even when resources are stretched.
On the therapy side, many families describe Rivergate Terrace as a place where rehab services are robust and purposeful. Reviewers praise physical therapy and occupational therapy for being engaging and effective, with therapy staff who motivate residents and help them make progress. The overall climate is described as well run, clean, and safe, and the living environment is frequently noted as aesthetically pleasing - bright spaces, secure grounds, and a general impression of a facility that takes pride in its appearance. Some reviewers mention specific positive interactions with therapy staff and management, including clear explanations about treatment plans and daily routines, which helps families feel informed and involved in the rehabilitation process.
Yet, alongside these affirmations, there are clear cautions brought forward by other families. A number of reviews raise concerns about communication gaps and responsiveness. Some family members report that calls about medications, insurance, or treatment decisions are not answered promptly, leaving them waiting or feeling uncertain about their loved one's care. A few accounts describe administrative frustration related to billing, outstanding balances, or insurance coverage decisions for medications, which in one instance led to feelings that financial issues overshadow the patient's well-being. There are also remarks about incidents of unattended time or delays in addressing family concerns, underscoring the challenge of maintaining seamless communication in a busy facility.
Several accounts include very serious harm-related concerns, painting a more troubling picture. One reviewer recounts a painful experience in which a parent died in hospital without timely notification to the family for several days, describing it as a devastating breakdown in communication. The sense of being left in the dark during an emotionally fraught period understandably colors perceptions of the facility for that family. In contrast, other reviews emphasize consistent, attentive care and the peaceful, secure environment, illustrating how heavily individual experiences can tilt based on timing, staffing, and specific departments.
The physical environment and daily atmosphere at Rivergate Terrace are frequently praised. Reviewers describe a spotless, well-kept facility, with many noting that rooms are clean and the building generally free of unpleasant odors, which contributes to a sense of comfort and dignity for residents. Some comments also touch on minor maintenance concerns, such as a fish tank that could use cleaning or occasional lapses in other non-clinical areas like laundry or housekeeping, but these are often presented as manageable or secondary to the core care that residents receive. The overall sentiment about the environment is that it can be welcoming and reassuring, especially for families who visit regularly and want to feel confident in the setting where their loved ones are staying.
Ultimately, reviewers express a range of verdicts that mirror the complexity of nursing home care. Many are convinced Rivergate Terrace can be a good choice for loved ones, particularly when families value a warm staff culture, strong therapy services, and a clean, secure physical space. Those who have had positive experiences frequently highlight the impact of compassionate nurses and aides, the reassurance of regular family involvement, and the encouragement residents receive to pursue progress and independence. On the other hand, those who have encountered poor communication, administrative hurdles, or stressful interactions with the business side of care emphasize that family members must do their homework, ask questions, and insist on timely updates.
For families considering Rivergate Terrace, the reviews suggest a nuanced reality. The facility appears to offer substantial strengths in staff dedication, therapy-driven rehabilitation, and a clean, welcoming environment. At the same time, it highlights the need for clear, proactive communication and reliable responsiveness to medical and financial concerns. The message from many reviewers is not to dismiss the facility outright, but to approach it with diligence: visit often, ask questions, observe how staff interact with residents, and advocate for clear channels of communication. In doing so, families can better determine whether this is the right place for their loved one, balancing the evident care and warmth with the realities of managing healthcare logistics in a busy setting.
288 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rivergate Terrace in Riverview, MI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts an array of amenities designed to enhance the residents' quality of life. A beauty salon is available for residents to maintain their personal grooming needs, while cable or satellite TV provides entertainment options. Community-operated transportation is provided for convenience, along with transportation arrangement for non-medical purposes such as shopping or leisure activities. Residents can make use of the computer center and Wi-Fi/high-speed internet to stay connected with loved ones or engage in online activities.
Rivergate Terrace features a fully furnished environment with spacious dining rooms where residents can enjoy restaurant-style dining experiences. A kitchenette is also available for those who prefer some autonomy in meal preparation. Housekeeping services ensure that the living spaces are kept clean and tidy. Outdoor spaces including a garden allow residents to spend time amidst nature and indulge in outdoor activities.
For care services, the community provides 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their prescribed medications timely and accurately. Special dietary restrictions including diabetes diets are catered to by trained staff who prepare nutritious meals for residents.
Residents at Rivergate Terrace have access to various recreational opportunities. Concierge services are available to assist with any needs or inquiries. Fitness programs promote physical health and overall well-being, while planned day trips provide opportunities for exploration and socialization outside the community. Resident-run activities encourage camaraderie among peers, fostering a sense of belonging within the community.
Additionally, the location of Rivergate Terrace offers convenience for its residents with several amenities nearby. There are three cafes, parks, pharmacies, restaurants, two places of worship, physicians interspersed in close proximity to the community. Two hospitals are also in the vicinity, ensuring quick access to medical care when needed.
Overall, Rivergate Terrace is an exceptional assisted living community that provides a supportive and engaging environment for its residents, with a focus on meeting their individual needs and preferences through various amenities, care services, and recreational opportunities.
Rivergate Terrace is located at 14141 Pennsylvania, Riverview, MI 48193 in Wayne County, Michigan
Rivergate Terrace on seniors.fyi includes 5 photos including images showing decor, bedroom, tree, landscaping, building, pathway, entrance, outdoor space, and more.
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