Rivergate Health Care Center

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Rivergate Health Care Center

14041 Pennsylvania Road, Riverview, MI 48193

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
78
4 stars
15
3 stars
2
2 stars
1
1 stars
4

Skilled Nursing Facility

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    Overall Review of Rivergate Health Care Center

    Pros

    • pro Everyone has been very kind and nice.
    • pro The facility is clean and free of odor.
    • pro The staff is great and works like a team.
    • pro The facility has been wonderful for the patient's brother.
    • pro The staff are kind, warm, and personable.
    • pro The people who work there seem very dedicated and competent.
    • pro The nurses and aides are amazing and caring.
    • pro Rivergate was very pleasant, clean, and the staff was friendly and polite.
    • pro The staff are helpful, professional, and friendly, making residents feel comfortable.
    • pro Natalie is a kind and attentive nurse.

    Cons

    • pro The reviewer was deeply disappointed with the nursing home.
    • pro Staffing appeared consistently short, leading to delays in medication, hygiene assistance, and meals.
    • pro Communication with the nursing staff was poor, with updates on medical conditions or care plans frustrating and inconsistent.
    • pro Families often felt they had to chase down answers.
    • pro Cleanliness was a major concern, with unpleasant odors and trash left in patient areas, making the environment feel unsafe or unhealthy.
    • pro The lack of personal engagement and warmth created a cold, clinical atmosphere, leaving residents feeling lonely and neglected.
    • pro One reviewer noted that only a handful of staff truly cared, though there had been some improvement.

    Review

    A chorus of voices from families, patients, and friends paints a largely positive picture of Rivergate Health Care Center and Riverside Health Center, with many reviewers emphasizing cleanliness, warmth, and a staff culture that feels like teamwork and support. Across several posts, families describe facilities that are clean, odor-free, and inviting, where the atmosphere has been consistently described as pleasant and respectful. The recurring theme is that the environment itself is conducive to healing and comfort, which matters deeply to loved ones who are navigating rehab, long-term care, or transitions of care.

    A strong thread running through the feedback is the people who make up the centers. Reviewers repeatedly praise the staff for being kind, professional, and genuinely caring. Comments highlight nurses, aides, social workers, and administrative team members who listen, explain, and engage with families as partners in care. Names like Jasmine, Kathy, Amy, and Pam surface as standouts, and there is consistent appreciation for the way staff members go above and beyond, offering warmth and a sense of security. One reviewer, noting their professional background as a clinical social worker, specifically points to the long-standing connections among the treatment staff and to the way they remain engaged with community resources, underscoring a sense of competence that extends beyond bedside care. The sentiment is that many who work there feel like part of a family - "walking angels," as one observer put it - and that this empathy translates into better experiences for both patients and families.

    Families frequently describe care conferences and family updates as constructive experiences. In several accounts, meetings with the care teams - whether involving Jasmine, Kathy, Amy, or other professionals - are characterized as informative, compassionate, and transparent. Reviewers express relief and confidence when discussions focus on recovery goals, realistic expectations, and collaborative planning. There is a clear appreciation for when staff provide clear feedback, answer questions, and help families feel included in decisions about rehab pathways, discharge planning, and ongoing support. These moments appear to reinforce trust and help families feel that their loved ones are being treated with dignity and respect.

    The physical environment and day-to-day operations receive high marks from many reviewers. The facilities are described as clean, well-maintained, and quietly welcoming, with attention to spaces where residents can socialize or relax - such as outdoor patios and comfortable gathering areas. Even when the building itself isn't the newest, reviewers value practical strengths: accessible wings for short-term rehab and long-term care, thoughtful layout that supports social connection, and a general sense that the place is well cared-for. Foods and meals are mentioned favorably by several reviewers, with some noting that nutrition and dining experiences feel more satisfying than expected for a care setting, and a few praising staff responsiveness to call lights and daily routines.

    Communication and continuity of care emerge as a central strength in many positive reviews. Families repeatedly mention being kept informed about their loved ones' progress, changes in condition, and ongoing care plans. The sense of responsiveness - staff taking questions seriously, providing timely updates, and coordinating with therapy services, wound care teams, and transport - appears to reinforce confidence in the centers' ability to manage complex needs. There is also acknowledgment of the broader care ecosystem the facilities connect with, including hospital transfers, hospice discussions when appropriate, and access to community resources that support recovery and comfort at home.

    Despite the widespread praise, not every review is uniformly glowing. A substantial single account documents a contrasting experience: staffing was occasionally stretched thin, basic needs such as timely medications, hygiene assistance, and meals were delayed, and communication with the nursing staff could be frustrating. That reviewer described odors in hallways, trash in patient areas, and a sense of coldness or impersonality at times that detracted from the overall atmosphere. Personal engagement and warmth were reported as inconsistent, leaving a sense of loneliness and neglect for a loved one during the stay. This account serves as a reminder that even well-regarded facilities can experience fluctuations and that family experiences can diverge based on staffing levels, shifts, and daily operations.

    Taken together, the collection of reviews conveys a strong overall picture: Rivergate Health Care Center and Riverside Health Center are places where many patients and families feel cared for, heard, and respected. The facilities are frequently praised for cleanliness, a welcoming environment, and staff who demonstrate genuine compassion and professional competence. Families often leave with confidence in the care plan and gratitude for the staff's commitment to recovery and quality of life. At the same time, there are clear warnings from at least one account that staffing pressures and gaps in communication can undermine the experience, underscoring the importance of ongoing attention to staffing stability, timely care, and consistent engagement with families to protect the trust that families place in these centers. Overall, the prevailing narrative is one of dedication, warmth, and meaningful human connection, anchored in the everyday realities of rehab and long-term care.

    Features

    Housing

    • 223 resident community capacity 223 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (8 miles away) Detroit Metropolitan-Wayne County (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rivergate Health Care Center is an assisted living community located in Riverview, MI. Our facility offers a wide range of amenities and care services to cater to the needs of our residents.

    Our residents can enjoy the convenience of on-site amenities such as a beauty salon, cable or satellite TV, a computer center, and a fitness room. We also provide fully furnished accommodations with private bathrooms and kitchenettes for added comfort and convenience.

    At Rivergate Health Care Center, we understand the importance of maintaining an active and fulfilling lifestyle. Our residents have access to a variety of activities including gaming rooms, small libraries, and scheduled daily activities. They can also take advantage of our community-operated transportation for outings or doctor's appointments.

    We prioritize the health and well-being of our residents by providing 24-hour call systems, supervision, and assistance with daily activities such as bathing, dressing, and transfers. Our staff is trained in medication management and can accommodate special dietary restrictions including diabetes diets.

    In addition to our excellent care services and amenities within our facility, we are conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    At Rivergate Health Care Center, we strive to create an environment where our residents feel comfortable and supported. We offer move-in coordination services to make the transition into our community as seamless as possible. With Wi-Fi/high-speed internet access throughout our facility and a wellness center on-site, residents can truly make this their home away from home.

    Come experience the compassionate care and vibrant atmosphere at Rivergate Health Care Center in Riverview.

    Nearby Places of Interest

    Cafes

    • Starbucks (0.2 miles)
    • Sugarr Donuts (1.5 miles)
    • Panera Bread (3.4 miles)
    • Tim Hortons (6.5 miles)
    • Biggby Coffee (6.7 miles)
    • Tim Hortons (7 miles)
    • Tim Hortons (8.4 miles)

    Physicians

    • Michigan Center For Oral Surgery (0.3 miles)
    • Lung and Sleep Disorders Center (0.6 miles)
    • Family Health PC (1 miles)
    • Castleman Eye Center (1.2 miles)
    • Downriver Heart and Vascular Specialists (1.2 miles)
    • Michigan Institute-Urology (1.9 miles)
    • Lagrou, Robert New Oakland Family Centers (2.2 miles)

    Restaurants

    • Bob Jo's Frozen Custard (0.9 miles)
    • Pancho's II Mexican Restaurant (2.2 miles)
    • McDonald's (2.5 miles)
    • TV's Deli & Diner (2.7 miles)
    • Ten Pins of Trenton (2.8 miles)
    • Sonic Drive-In (3.2 miles)
    • BJ's Restaurant & Brewhouse (3.3 miles)

    Pharmacies

    • Walgreens (1.4 miles)
    • Walmart Pharmacy (1.5 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.2 miles)
    • Rite Aid (3.1 miles)
    • Walgreens (3.6 miles)
    • Walgreens (3.8 miles)

    Parks

    • BASF Park (2.4 miles)
    • Heritage Park (3.7 miles)
    • Civic Center Park (4.3 miles)
    • Schemansky Park (7.4 miles)
    • Lake Erie Metropark (7.9 miles)
    • Huroc Park (7.9 miles)

    Hospitals

    • Henry Ford Wyandotte Hospital (3 miles)
    • Henry Ford Medical Center - Woodhaven (3.1 miles)
    • Beaumont Dearborn Hospital (7.4 miles)
    • Dr. Dino d'Aloisio (7.5 miles)

    Places of Worship

    • Our Lady of the Woods (3.9 miles)
    • Southpoint Church (4.9 miles)

    Transportation

    • National Car Rental (7.8 miles)
    • Hertz Rent A Car (8 miles)
    • Enterprise Rent-A-Car (8.1 miles)
    • Budget Rent A Car (8.1 miles)
    • DTW Delta Cargo (8.1 miles)
    • Ground Trans North Terminal (8.3 miles)
    • North Terminal (8.3 miles)

    Frequently Asked Questions

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