Belle Fountain Nursing & Rehabilitation Center

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Belle Fountain Nursing & Rehabilitation Center

18591 Quarry Road, Riverview, MI 48192

For more information about senior living options: (844) 490-3973

3.7 from 100 reviews
5 stars
66
4 stars
2
3 stars
1
2 stars
2
1 stars
29

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    Overall Review of Belle Fountain Nursing & Rehabilitation Center

    Pros

    • pro Emily is a great unit manager who cares deeply for her patients.
    • pro Emily listens to concerns and keeps families updated when there are changes.
    • pro Emily is a strong team leader who takes her job seriously.
    • pro Traci goes above and beyond to show kindness and gentleness toward her patients.
    • pro Traci's tireless work makes an incredible impact on those she cares for.
    • pro Jessica from admissions is great and consistently goes above and beyond to help residents and coworkers.
    • pro Jamie, the Rehab-side receptionist, is the nicest and should be commended for her dedication.
    • pro Belle Fountain is a wonderful facility with caring, professional staff.
    • pro The rehabilitation team at Belle Fountain is fantastic, with awesome therapists and updated technology.
    • pro Keith is a wonderful, compassionate nurse who is helpful to patients.
    • pro Theresa in housekeeping is the best.
    • pro The staff at Belle Fountain are friendly, professional, and genuinely caring.

    Cons

    • pro One reviewer calls the facility the most despicable place and warns others not to send their loved ones.
    • pro Another reviewer says staff treat patients and coworkers horribly and would not recommend trusting them with loved ones.
    • pro A critic claims they would give zero stars and would have let a family member die if not for visiting.
    • pro They allege the facility took insurance money to help themselves rather than the patient.
    • pro They describe neglectful care, including long delays for assistance and medications given at random times.
    • pro A reviewer asserts the therapy was inadequate and that a husband was discharged in worse shape, requiring EMS.
    • pro They note a staff member used a work line for personal reasons, not professional.
    • pro They claim Optalis's takeover ruined the facility.

    Review

    Belle Fountain comes through in a chorus of stories that center on warmth, professionalism, and a strong sense of duty to the people who call it home or who entrust their loved ones to its care. Across numerous firsthand accounts, families describe caregivers who listen, explain, and stay attentive to changes in a loved one's condition. Emily, a unit manager, is singled out for her leadership and deep care for patients. Reviewers note that she "cares deeply," keeps families updated, and treats each patient as if they were her own. Her conscientious approach to communication reassures families, especially during health scares, and several reviewers say they would consider the facility lucky to keep her on the team.

    In addition to Emily, there are several consistently positive mentions of staff members who go above and beyond. Traci, described as a dedicated, hardworking caregiver for a 97-year-old mother, is praised for her kindness, gentleness, and tireless commitment. Families emphasize that Traci's compassion has an enormous and lasting impact on them, and that her genuine care helps lift their spirits during challenging times. Jessica from admissions receives frequent praise for her willingness to help, both over the phone and in person, with one reviewer saying she is "fantastic" and "above and beyond" in her service to residents and coworkers alike. Jamie, a receptionist on the Rehab side, is also highlighted for making visitors feel welcome and peacefully confident in the care environment.

    The positive tone extends to experiences with care teams and the broader hospital-to-rehab transition. Several reviewers describe the facility as "top notch" in terms of building upkeep, meals, activities, and the overall care team. Families report that the care team, including nurses, social workers, and the administrator and DON, take the time to explain services and advocate for their loved ones' needs. One writer notes that the nurses were able to identify a problem when a hospital hadn't listened, underscoring the sense that Belle Fountain's staff are attentive, proactive, and collaborative in solving problems. Others recount feeling reassured by the compassion and competence of the rehabilitation therapists and the patient-centered planning that helps residents regain strength and mobility.

    The rehabilitation and therapy programs receive strong endorsements from many reviewers. Words like "spectacular," "awesome therapists," and "updated technology" recur as families describe how the therapy teams helped loved ones recover, stabilize after surgeries, or regain independence. Names such as Casey, Mirna, Christian (PT), and Lindsay are mentioned with appreciation for their kindness, expertise, and the confidence they help restore in patients and their families. The sense that Belle Fountain's rehab program is modern, skilled, and collaborative is a common thread, with many families feeling that the facility's approach to therapy and recovery genuinely supports a return home or to a more independent living situation.

    Beyond the clinical and therapeutic strengths, reviewers frequently point to the environment itself. Comments about the facility being clean, well-decorated, and pleasant contribute to an overall impression of a welcoming setting. Families describe common areas as bright and comfortable, with rooms that feel spacious and conducive to recovery. The consistency of positive experiences - whether in day-to-day caregiving, nutrition, activities, or the social work team helping families understand available services - paints a picture of a place that many see as a good fit for rehabilitation and recuperation.

    However, not every review aligns with the overwhelmingly favorable tone. A few accounts express significant concern about care quality and communication gaps. One reviewer recounts a distressing experience in which a family nearly faced a dire outcome because staff reportedly did not fully acknowledge the patient's condition upon arrival, and another describes a pattern of delays in assistance, insufficient response to requests for help, and inconsistent medication timing. There are explicit mentions of miscommunication, a sense that the staff were distracted or unavailable at critical moments, and questions about how care and safety were prioritized in those moments. In one critical post, feedback included a strong admonition not to trust the facility with loved ones, reflecting a perception of systemic issues in response and accountability.

    There is also a note of concern about operations and governance from a different perspective. One reviewer who has lived at the facility before and after a takeover by Optalis described a decline, suggesting that the place had gone downhill over time and that food quality had suffered since the change in management. This vignette contrasts with the many positive testimonials and highlights the importance of consistent leadership and ongoing attention to every facet of the resident experience.

    Nevertheless, even among the critiques, there is a common thread of gratitude for those who did provide exemplary care. Several reviewers specifically thank the nurses, CNAs, and therapy teams by name for their kindness, professionalism, and the sense of security they offered during trying periods. For families facing difficult times, the availability of social workers and the ability for staff to walk through services and options helps them navigate tough decisions with greater clarity and support. A heartfelt sentiment from multiple accounts emphasizes that the facility's compassionate staff and capable rehabilitation services can make a substantial difference in a loved one's quality of life and trajectory of recovery.

    In sum, Belle Fountain emerges as a place where many families find genuine relief and reassurance: compassionate caregivers, experienced therapists, and a generally welcoming environment create a strong sense of trust and satisfaction. The strongest endorsements come from those who felt personally supported by specific staff members - Emily, Traci, Jessica, Jamie, and a broad network of nurses, therapists, and social workers - whose dedication to patient well-being left a lasting, positive impression. At the same time, a few reviews call for closer attention to communication, consistency, and responsiveness, reminding prospective families to weigh personal experiences and to ask direct questions about care plans, medication timing, and escalation procedures when evaluating Belle Fountain for a loved one. Overall, for many, the facility represents a caring, capable option for rehabilitation and recovery, with a notable emphasis on relationship-building, hands-on therapy, and a supportive care culture.

    Features

    Housing

    • 91 resident community capacity 91 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (9 miles away) Detroit Metropolitan-Wayne County (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Belle Fountain Nursing & Rehabilitation Center in Riverview, MI is a vibrant assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The center boasts a beauty salon, allowing residents to maintain their personal grooming needs. Cable or satellite TV is available in each room, providing entertainment options for relaxation. Community-operated transportation is provided for outings and appointments, ensuring that residents can easily get around.

    The computer center offers access to technology and the internet, allowing residents to stay connected with loved ones and engage in online activities. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by professional chefs. For those who prefer more privacy, fully furnished rooms with kitchenettes are available.

    Recreational facilities include a fitness room, gaming room, garden, outdoor space, and a small library. Residents have access to housekeeping services to maintain a clean and organized living environment. Move-in coordination is provided to ensure a smooth transition for new residents.

    The care services offered at Belle Fountain include 24-hour call systems and supervision for safety and peace of mind. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time. Special attention is given to diabetic residents with specific dietary restrictions.

    Transportation arrangements are available both for non-medical purposes as well as for doctor's appointments. The wellness center offers programs focused on mental well-being.

    Residents at Belle Fountain benefit from an abundance of nearby amenities including three cafes, three parks, twelve pharmacies, nine physicians' offices, seventeen restaurants, two places of worship, and two hospitals.

    With its wide range of amenities and care options coupled with its convenient location near various amenities, Belle Fountain Nursing & Rehabilitation Center provides an enriching assisted living experience for its residents in Riverview MI.

    Nearby Places of Interest

    This area of Riverview, Michigan offers a convenient and diverse range of amenities for senior living. With several physicians specializing in lung, sleep disorders, family health, oral surgery, heart and vascular health, eye care, urology, and mental health services nearby, residents can easily access quality medical care. Additionally, there are pharmacies such as CVS and Walgreens within a short distance for medication needs. For leisure activities, there are cafes like Starbucks and Sugarr Donuts for socializing with friends or family members. Restaurants like Bob Jo's Frozen Custard and Pancho's II Mexican Restaurant offer delicious dining options. Nearby parks such as BASF Park and Civic Center Park provide opportunities for outdoor recreation and relaxation. The proximity to hospitals like Henry Ford Wyandotte Hospital and transportation services like National Car Rental make this area convenient for seniors seeking a comfortable and accessible living environment. Places of worship like Our Lady of the Woods and Southpoint Church cater to spiritual needs as well.

    Physicians

    • Lung and Sleep Disorders Center (0.6 miles)
    • Family Health PC (0.7 miles)
    • Michigan Center For Oral Surgery (1.4 miles)
    • Downriver Heart and Vascular Specialists (1.7 miles)
    • Castleman Eye Center (1.9 miles)
    • Michigan Institute-Urology (2.4 miles)
    • Lagrou, Robert New Oakland Family Centers (3.3 miles)

    Cafes

    • Starbucks (1 miles)
    • Sugarr Donuts (1.9 miles)
    • Panera Bread (4.5 miles)
    • Tim Hortons (6.2 miles)
    • Biggby Coffee (6.9 miles)
    • Tim Hortons (7 miles)

    Restaurants

    • Bob Jo's Frozen Custard (1.3 miles)
    • Pancho's II Mexican Restaurant (1.9 miles)
    • TV's Deli & Diner (2 miles)
    • Ten Pins of Trenton (2.1 miles)
    • McDonald's (2.3 miles)
    • Leo's Coney Island (3.4 miles)
    • Applebee's (3.4 miles)

    Pharmacies

    • CVS Pharmacy (1.4 miles)
    • Walgreens (1.9 miles)
    • Walmart Pharmacy (2.6 miles)
    • CVS Pharmacy (2.8 miles)
    • Sav-On Drugs (3.1 miles)
    • Rite Aid (3.2 miles)
    • Rite Aid (4.1 miles)

    Parks

    • BASF Park (2.2 miles)
    • Civic Center Park (4.3 miles)
    • Heritage Park (4.8 miles)
    • Lake Erie Metropark (7.3 miles)
    • Huroc Park (7.9 miles)
    • Schemansky Park (8.4 miles)

    Hospitals

    • Henry Ford Wyandotte Hospital (3 miles)
    • Henry Ford Medical Center - Woodhaven (3.1 miles)
    • Dr. Dino d'Aloisio (6.4 miles)
    • Beaumont Dearborn Hospital (8.3 miles)

    Places of Worship

    • Our Lady of the Woods (4.2 miles)
    • Southpoint Church (4.4 miles)

    Transportation

    • National Car Rental (8.9 miles)
    • Hertz Rent A Car (9.1 miles)
    • Enterprise Rent-A-Car (9.2 miles)
    • Budget Rent A Car (9.2 miles)
    • DTW Delta Cargo (9.2 miles)
    • Ground Trans North Terminal (9.4 miles)
    • Detroit Metropolitan Wayne County Airport (DTW) (9.4 miles)

    Frequently Asked Questions

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