Medilodge Of Okemos
Save5211 Marsh Road, Okemos, MI 48864
For more information about senior living options: (844) 490-3973
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The rehab experience was top-notch and first-class from the Admin to the Cleaning Department. The staff were wonderful and treated residents like family. The nursing staff were pleasant, courteous, and consistently helpful. Ann from Admin went out of her way to check in on the patient and assist with personal errands. Dr. Eisenberg and his PA Mike provided kind and on-target treatment. The facility was clean, and the cleaning staff attended to rooms daily. The visiting process and staff were professional. The security level kept patients and visitors safe.
The reviewer says patients are not treated as the first priority at Medilodge Okemos. They claim about 85% of the staff didn't show up or were given time off on Labor Day weekend. They assert that patients were allowed to suffer due to the incompetence of staff, ownership, and management. They recount that their family member had to call a spouse at 2 am and wait hours for assistance, eventually leaving by ambulance. They conclude that Medilodge should be closed down or management replaced. They warn others not to bring loved ones to Medilodge in Okemos. They complain that the family was ignored despite trying to contact the facility, with no meaningful outreach. They describe the place as a horrible place and the staff as awful, noting their family member became sicker and had to be readmitted. They accuse nurses of being careless, keeping the room cold, and taking up to an hour to answer the nurse call button. They state, "DO NOT COME UNLESS YOU WANT TO DIE!"The collection of experiences at Medilodge of Okemos reads like a map of two very different realities coexisting under the same roof. On one hand, there are urgent, heartbreaking accounts of what happens when staffing gaps leave patients waiting for basic assistance during holidays and weekends. A family member's ordeal during Labor Day weekend is highlighted as the most troubling example: claims that as many as 85% of the staff either did not show up or were off, leaving patients with little to no access to care. The writer emphasizes that patients are in a care facility precisely because they need help, and that it is unacceptable for any organization to let those needs go unmet. The most piercing detail is that a patient had to call a spouse at 2 a.m. to come assist after hours of unanswered calls, ultimately leaving by ambulance. The critique centers on a perception that management, ownership, and staff failed to protect a patient's safety and recovery, even when a clear understanding of the patient's needs had been established well in advance.
The author's later update is sharp and accusatory: effort was made to engage with the facility, but the response felt reactionary and insufficient until the issue became public. The writer claims that attempts to work with the facility produced little change, and that the only time attention was paid was after the controversy became visible to others. The stated perception was that the facility preferred to minimize risk by reducing staff or relocating patients, describing a radical, unsustainable plan that included giving minimal staff permanent time off or even "locking the doors." The unease is encapsulated in the assertion that the management's approach amounted to a total neglect of the patient needs that the mission statement says the organization intends to uphold. In the mouth of this account, the facility's stated devotion to caring for residents and employees clashes starkly with the lived experience of many families during a crisis.
Yet, the narrative is not one-note. Interwoven with the criticisms are dozens of positive, detailed testimonials that celebrate Medilodge of Okemos for moments of genuine care, professionalism, and warmth. Several reviews highlight Ann in Administration, who allegedly went out of her way to check in on a patient and even helped with personal errands, painting a portrait of a staff culture that can visibly impact daily life. Dr. Eisenberg and his PA Mike are described as kind, accurate in their treatment, and reassuring to patients and families alike. The nursing staff - from registered nurses to certified techs and aides - are repeatedly praised for their courtesy, attentiveness, and thoroughness, with several reviewers noting that they were consistently helpful and responsive to questions and needs, even during busy or challenging days.
The rehab experience itself is praised in multiple accounts. One reviewer notes the therapy team delivering treatments directly to a patient in their room, emphasizing the dedication and adaptability of PT and OT staff. Another subscriber describes a "top-notch, first-class rehab experience" that extends from the admin office to the cleaning crew, highlighting a cohesive sense of care. The sense of being treated like family emerges in phrases about the staff's warmth and attentiveness, and even in small, personal touches - like conversations with housekeeping staff about wildlife outside the window, or the sense that the building itself is a welcoming, well-maintained environment. In these voices, the facility is portrayed as capable of delivering respectful, effective care, with staff who take time to connect and to support recovery.
There are also accounts that underscore troubling lapses in care, reminding readers that no facility is without serious shortcomings. One family recounts an experience in which their loved one, after major heart surgery, faced complications including pneumonia and COVID-19 while in rehab, and where nursing staff were criticized for delays in responding to the call button, cold room conditions, and a perception that requests to be transferred back to the hospital were not listened to. This is juxtaposed with stories of nursing teams who were attentive and compassionate, creating a tension in the narrative about consistency and reliability. The same set of reviews that celebrate the staff's kindness also includes cautions about what can happen when systems fail to respond quickly or to align with a patient's stated needs.
Despite the contrasts, a common thread across many entries is the sense that Medilodge of Okemos has the capacity for excellent, compassionate care. Visitors repeatedly describe a welcoming front-door experience, strong security measures, and staff who are helpful, informative, and patient-centered. One visitor noted the security and welcoming nature as a significant positive, while another described the front desk staff as "awesome and caring." There are vivid expressions of appreciation for specific people - nicknamed staff, administrative teammates, and therapists - who made an effort to engage with loved ones, explain treatment plans, and participate in meaningful activities. Small but meaningful distinctions - like a room's pleasant odor versus a concern about cleanliness, or a staff member's good humor during a difficult stay - add texture to the overall portrait of a facility that can feel homelike and professional in equal measure.
Taken together, the array of experiences at Medilodge of Okemos reflects a complex reality: a facility capable of high-quality, patient-centered care delivered with warmth and competence by many staff members, but also a place where staffing challenges and communication gaps can lead to serious patient distress. Families reading these accounts are urged to weigh both the anecdotes of outstanding care and the concerns raised about response times, staffing levels, and accountability, particularly during holidays or when caseloads are high. The reviews underscore the importance of transparent staffing plans, proactive communication, and consistent, patient-first practices that align with the facility's stated mission of caring about residents while caring for them. In the end, the verdict for prospective families is nuanced: Medilodge of Okemos can offer excellent rehab and supportive staff, but there remains a clear and pressing need for dependable coverage, timely responses, and steadfast commitment to every patient's safety and well-being.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Capital City (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Medilodge Of Okemos in Okemos, MI is a top-notch assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With beautiful surroundings and a peaceful atmosphere, this community provides a perfect place for seniors to thrive.
The amenities at Medilodge Of Okemos are designed to enhance the quality of life for residents. A beauty salon is available for personal grooming needs, while cable or satellite TV provides entertainment options in each room. Community-operated transportation makes it easy for residents to get around town or attend appointments, and a computer center keeps them connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared by professional chefs. Residents can also enjoy access to a fitness room, gaming room, small library, outdoor space, wellness center, and Wi-Fi/high-speed internet.
Care services at Medilodge Of Okemos ensure that residents receive the support they need throughout the day. A 24-hour call system and supervision provide peace of mind to both residents and their families. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers, ensuring that all needs are met. Medication management is also provided to ensure proper administration. Special dietary restrictions such as diabetes diets are taken into consideration during meal preparation and service.
Residents at Medilodge Of Okemos can enjoy a variety of activities tailored to their interests and preferences. Concierge services are available to help plan day trips or outings in the surrounding area. Fitness programs keep residents active and healthy, while resident-run activities allow them to engage with others in the community. Scheduled daily activities provide opportunities for socialization and entertainment.
In addition to all these offerings within the community itself, Medilodge Of Okemos benefits from its convenient location near several amenities nearby. There are 11 cafes, 3 parks, 10 pharmacies, 39 physicians' offices, 32 restaurants, and 1 hospital in close proximity. Transportation arrangements are also available for non-medical needs, ensuring that residents can easily access these nearby amenities.
Overall, Medilodge Of Okemos is a premier assisted living community that prioritizes the comfort, care, and well-being of its residents. With a wide range of amenities, care services, and convenient location, it provides an exceptional living experience for seniors in Okemos, MI.
Medilodge Of Okemos is located at 5211 Marsh Road, Okemos, MI 48864 in Ingham County, Michigan
Medilodge Of Okemos on seniors.fyi includes 5 photos including images showing interior, building, landscaping, living room, seating area, windows, exterior, brick, and more.
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