Benson Hills Apartments in Haslett, MI

Pros

• The Benson Hills maintenance team goes above and beyond, delivering exceptional service.
• The complex keeps sidewalks clear in winter and maintains landscaping in summer, with 24-hour response to work orders.
• The office and maintenance staff meet residents' needs with incredible punctuality and foster a sense of community.
• The management team is friendly, professional, and quick to address concerns, making living there convenient and stress-free.
• The maintenance team, including Kevin and Danny, is incredibly helpful.
• Dan, the maintenance technician, is friendly, kind, and always gets the job done.
• Kevin does a great job handling maintenance tasks and repairs.
• The apartments are quiet, cozy, and well-maintained with prompt maintenance.
• The grounds are immaculate, and the location is great.
• The management and maintenance teams are responsive, with issues resolved quickly.
• It is one of the best places to live, with quick and effective management and high-quality apartments.
• The complex offers free covered parking and basement storage, adding value.

Cons

• The apartments are run down and paint is peeling off the balconies.
• The property is in need of work and updating.
• The office staff are rude and condescending.
• The leasing manager was extremely rude and unprofessional about Section 8 housing qualifications.
• The complex is not a smoke-free community.
• The main doors to the building were broken and remained unlocked 24/7.
• Maintenance is slow and repairs are usually temporary with issues coming back.
• Rent has increased by $100 a month with no updates to the units.
• The pet deposit is non-refundable and felt like theft.
• There is constant police presence due to domestic disputes in the building.
• The shower enclosure fell down and required significant repairs.

Review

This community is best suited for long-term renters who prize dependable maintenance, a quiet, neighborly atmosphere, and easy access to Lake Lansing, MSU, and the surrounding retail and trail network. The tapestry of long-tenured residents, solid safety, and the practical layout appeals to those who view apartment living as a stable, low-drama baseline with strong communal supports. Those who want a gated or newly remodeled experience, or who insist on a fully operator-controlled "ultra-clean" environment, should consider alternatives.

Alternatives are worth weighing for renters who crave a more modern interior feel, a gated entry, or a stricter smoke-free environment. Several reviews flag aging buildings, occasional interior wear, and inconsistent management experiences as meaningful downsides. If a spotless contemporary aesthetic, consistently pristine common areas, or absolute operational predictability across every interaction with staff are priorities, it's wise to look at other properties that emphasize those features and policies from day one.

The strongest advantages here are the maintenance crew's responsiveness and the office staff's accessibility, coupled with the sense of safety and stability that permeates the grounds. When a repair is needed, work orders are handled quickly, often within 24 hours, and tenants repeatedly praise technicians who are professional, courteous, and effective. The community's location - near Lake Lansing, with trails, shopping, and easy highway access - creates practical convenience for daily life and recreation. Parking is straightforward with free covered options, and storage bins add usable space, while the property remains dog-friendly and visually well-kept, with grounds and landscaping frequently cited as assets.

Yet the most persistent drawbacks center on the realities of an older property and the variability in experiences with management. Some units show wear, from mildew concerns in older grout to dated HVAC systems that drive higher heating and cooling costs. Several reviews highlight rent increases that outpaced improvements, and the sense that interior upgrades are not uniformly applied across all buildings. Occasional friction with office staff, including outright rudeness noted by a few tenants, contrasts with the many positive interactions described by others. Security and safety comments are mixed: while the complex is generally described as safe and quiet, there are reports of doors not always locking and of a non?smoke-free environment, which matters to certain residents or families with strong safety expectations.

The positives here offset the downsides when maintenance reliability, community feel, and location align with a renter's priorities. The proactive work order culture and after-hours responsiveness address visible maintenance gaps in aging units, creating a practical value that sustains occupancy for years. The remodeling momentum under Peak Management - updated fixtures, energy-conscious improvements, and refreshed common areas - brings tangible benefits that soften the sting of rent bumps for residents who value long-term stability over constant turnover. For families seeking proximity to MSU, Lake Lansing-based recreation, and a walkable neighborhood feel, the combination of good access, real-time service, and a welcoming resident culture remains compelling.

In practical terms, families evaluating Benson Hills should test a few decision points before committing. Inspect a current unit - especially one that has been renovated - so the interior condition and appliance age are clear. Ask for current rent versus anticipated increases and request a transparent schedule of planned upgrades across buildings. Verify the specific security features in the building, including door and entry systems, and confirm the policy on smoking and pet deposits. Speak with several residents about maintenance response times and neighbor relations to gauge consistency beyond the optimistic reviews. If a gated, ultra-modern, or strictly smoke-free environment is non-negotiable, or if top-tier interior finishes are non-negotiable, alternatives deserve serious consideration; otherwise, Benson Hills offers a practical, value-driven option with tangible advantages that can justify a longer tenancy.

Physicians

• A New Beginning OBGYN (0.2 miles)
• Cima Breast Center (0.2 miles)
• Eyecare Associates of Haslett and Perry (0.3 miles)
• Great Lakes Hand Surgery Center (1.9 miles)
• Katranji Hand Center (2 miles)
• Katranji Reconstructive Surgery Institute (2 miles)
• Sparrow Family Medical Center (2.3 miles)

Parks

• Lake Lansing Park South (0.5 miles)
• Hidden River Park (2.4 miles)
• Patriarche Park (3.1 miles)

Restaurants

• Culver's (1.4 miles)
• Cancun Mexican Grill (1.6 miles)
• Olive Garden (1.7 miles)
• Fiesta Charra (1.9 miles)
• Red Cedar Spirits (2 miles)
• Taco Bell (2.1 miles)
• Chick-Fil-A (2.2 miles)

Cafes

• Starbucks (1.8 miles)
• Koi Tea (2.1 miles)
• Biggby Coffee (2.2 miles)
• Panera Bread (2.2 miles)
• Starbucks (3.2 miles)
• Chapelure (3.3 miles)
• Starbucks (3.7 miles)

Places of Worship

• Ascension Lutheran Church (2.1 miles)
• Faith Lutheran Church (2.6 miles)
• University Reformed Church (3.1 miles)

Pharmacies

• Walgreens (2.2 miles)
• Rite Aid (2.2 miles)
• Msu Pharmacy (3.4 miles)
• Health Mart Pharmacy (3.7 miles)
• Rite Aid (3.7 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.9 miles)

Transportation

• Amtrak (4.8 miles)