Benson Hills Apartments in Haslett, MI

Pros

• The maintenance team is excellent and responsive, often addressing requests by the next day.
• The staff are friendly and helpful, and the online maintenance portal is easy to use.
• The grounds are generally safe and well-kept, with clean lawns, sidewalks, and outdoor spaces.
• The leasing office is responsive, replying promptly to emails and following up when needed.
• There are no reported package theft issues during stays.
• The security deposit is returned without problems.
• Residents have full control of heating and cooling with an in-unit thermostat.
• The location is convenient, close to Lake Lansing, shopping, trails, and MSU.
• The community is quiet, comfortable, and characterized by friendly neighbors and a sense of safety.

Cons

• The walls and floors are extremely thin, causing excessive noise transfer and essentially no privacy.
• The annual rent increases are aggressive and steep, risky for those on fixed incomes.
• The pest control policy is poorly handled, with tenants blamed without proof.
• The apartments get very cold in winter with high heating costs and inefficient heating.
• The office staff and management are rude, unprofessional, or unhelpful.
• The property is run down, with peeling paint and outdated fixtures.
• Safety concerns exist, including narrow sidewalks, aggressive dogs, and sometimes unlocked or broken doors.
• Maintenance requests are not always resolved promptly, with some fixes being temporary or slow.

Review

Benson Hills Apartments is best suited for renters who want dependable, hands-on maintenance, a welcoming on-site team, and a practical, no-nonsense Haslett location that sits near Lake Lansing, MSU access, and convenient shopping. The community rewards residents who value responsive service and a steady, neighborly atmosphere over sleek modernization. Long-term tenants repeatedly cite punctual maintenance, friendly office staff, and a sense of safety and stability as the core reasons to stay. Those who need minimal upkeep, and appreciate a workforce that treats issues as a priority, will find Benson Hills a reliable home with tangible, day-to-day value.

At the same time, certain realities suggest alternatives may fit better. Privacy-focused renters or anyone who cherishes quiet in their living space should think twice: walls and floors are notably thin, and sound travels easily across units, making intimate conversations and private matters uncomfortable to discuss at home. Renters on fixed incomes might be wary of recurring annual increases that have been described as aggressive, potentially eroding long-term affordability. Those seeking a gated feel, pristine new interiors, or top-tier, condominium-style amenities should look elsewhere, as the property leans toward traditional, older-build architecture with its own set of wear-and-tear and policy trade-offs.

The strongest positives here, maintenance responsiveness, grounds upkeep, and a collaborative office, often offset the most pressing drawbacks. Maintenance teams are consistently praised for rapid responses, sometimes within 24 hours, which reduces disruption and prolongs the life of everyday comforts. The grounds are well-kept, with reliable winter snow clearing and pleasant outdoor spaces that contribute to a calm, walkable environment. In-unit climate control and a straightforward thermostat system help residents manage comfort, and the availability of storage and free covered parking adds practical convenience. The location’s proximity to Lake Lansing, trails, and MSU-related destinations remains a compelling plus for those prioritizing an active, accessible lifestyle.

Those same advantages do not erase the drawbacks, however. The most burdensome cons center on the living experience itself: persistent moisture and mold in bathrooms, aging fixtures that require ongoing maintenance, and heating costs that can feel high in cold months due to older, less efficient systems. The complex’s age shows in occasional plumbing concerns, caulking needs, and uneven wear in kitchens and bathrooms, which can frustrate tenants who expect a more turnkey feel. Pest-control policies have been criticized as punitive, with blame placed on tenants rather than a collaborative problem-solving approach. Add in occasional reports of rude treatment from some office staff and a few neighborhood dynamics that can feel tense, and it’s clear that the experience is not uniformly smooth.

Neighborhood dynamics and infrastructure are mixed determinants of satisfaction. Several residents describe a safe, friendly community with a strong sense of belonging and long-tenured neighbors, which reinforces stability and predictability. Yet other reviews recount uncomfortable confrontations, aging building exteriors, and neighborhood friction that arises when walls transfer conversations and when conflicts escalate. Sidewalks can be narrow and, in places, dog traffic and safety concerns contribute to a sense that some outdoor aspects require careful management. The bottom line is that the community can feel welcoming and dependable, but it also depends heavily on the floor plan, unit quality, and the specific building block selected.

Management performance shows a wide spectrum. A robust thread of long-term residents applauds office staff and maintenance teams for their care, responsiveness, and genuine commitment to keeping the environment tidy and functional. In contrast, isolated accounts describe missteps in communication, occasional disrespectful interactions, and a sense that some upgrades and repairs arrive unevenly across units. Peak Management’s remodeling efforts, upgrading windows, doors, carpet, and common areas, signal ongoing investment, which bodes well for prospective renters who value improvement and longevity in a property. For those seeking a consistently positive, proactive management experience, the variance in individual staff encounters warrants careful, in-person evaluation before committing.

For a considered decision, potential renters should weigh practical criteria against the lived realities of light-years-old infrastructure. Prioritize a top-floor unit if privacy and noise control are a concern, and inspect bathrooms for moisture and mold risk before leasing. Verify current heating efficiency and ask for recent energy-use patterns or upgrades that mitigate winter costs. If a sense of tight-knit community and quick maintenance response matter most, visit during different times of day to gauge how other tenants interact and how staff handle requests. If affordability is the driving factor, compare current rent trajectories with nearby markets and push for transparent explanations of any increases. Benson Hills can be a steady, affordable home with excellent maintenance and a strong community vibe, with the caveat that choosing the right building, floor, and unit is essential to realizing that potential.

Physicians

• A New Beginning OBGYN (0.2 miles)
• Cima Breast Center (0.2 miles)
• Eyecare Associates of Haslett and Perry (0.3 miles)
• Great Lakes Hand Surgery Center (1.9 miles)
• Katranji Hand Center (2 miles)
• Katranji Reconstructive Surgery Institute (2 miles)
• Sparrow Family Medical Center (2.3 miles)

Parks

• Lake Lansing Park South (0.5 miles)
• Hidden River Park (2.4 miles)
• Patriarche Park (3.1 miles)

Restaurants

• Culver's (1.4 miles)
• Cancun Mexican Grill (1.6 miles)
• Olive Garden (1.7 miles)
• Fiesta Charra (1.9 miles)
• Red Cedar Spirits (2 miles)
• Taco Bell (2.1 miles)
• Chick-Fil-A (2.2 miles)

Cafes

• Starbucks (1.8 miles)
• Koi Tea (2.1 miles)
• Biggby Coffee (2.2 miles)
• Panera Bread (2.2 miles)
• Starbucks (3.2 miles)
• Chapelure (3.3 miles)
• Starbucks (3.7 miles)

Places of Worship

• Ascension Lutheran Church (2.1 miles)
• Faith Lutheran Church (2.6 miles)
• University Reformed Church (3.1 miles)

Pharmacies

• Walgreens (2.2 miles)
• Rite Aid (2.2 miles)
• Msu Pharmacy (3.4 miles)
• Health Mart Pharmacy (3.7 miles)
• Rite Aid (3.7 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.9 miles)

Transportation

• Amtrak (4.8 miles)