Bickford of Okemos

Pros

• The staff at Bickford of Okemos is very friendly and genuinely cares for the residents as if they were their own family.
• The facility is well-maintained and provides a lovely, homey atmosphere that helps ease the transition for new residents.
• Residents have access to a variety of activities, including games and daily planned events, keeping them engaged and stimulated.
• Many reviewers highlighted the longevity and dedication of the staff, which contributes to quality care for the residents.
• The community is clean, attractive, and offers personalized care tailored to the individual needs of each resident.
• Outdoor spaces are available for residents to enjoy fresh air, enhancing their living experience.
• Bickford of Okemos has a good menu with appealing dining options that many residents found enjoyable.

Cons

• The billing department was not good, and the reviewer never knew what they were paying each month.
• The administrative staff were unresponsive and did not return phone calls or emails.
• The reviewer mentioned that their mother was unhappy at Bickford of Okemos and that they did not have a good experience.
• The community made promises that were not kept due to staffing issues, leading to the staff being unable to fulfill all their responsibilities.
• The room was described as "not wonderful" and likened to a hospital.
• There were complaints about the food, with one resident's relative suggesting it lacked seasoning and others noting it needed improvement.
• Despite being clean, another review indicated the facility "seemed like it was never cleaned."
• Activities for stimulation were considered inadequate for certain residents' needs due to the small size of the facility.
• Communication with nurses was described as challenging, making quick turnaround phone calls difficult at times.

Review

Bickford of Okemos has garnered a mix of reviews from residents and their families, reflecting a range of experiences in the assisted living community. Many reviewers have highlighted the friendly and caring nature of the staff, noting that they treat residents with kindness, as if they were their own family members. This close-knit atmosphere seems to stem from the smaller size of the facility, which allows caregivers to foster personal relationships with residents. One reviewer mentioned that they preferred Bickford over other facilities for this very reason, emphasizing the importance of familiarity among staff who know the residents well. Such connections are crucial for seniors receiving care, particularly those requiring memory support.

While many positive comments focused on the compassionate and attentive staff, food services drew some criticism. One resident's relative noted that while they did not sample it themselves, there had been complaints about unseasoned meals. Several reviews mentioned that although some aspects of care were commendable—such as engaging activities and cleanliness—the dining experience left room for improvement. A common desire expressed by multiple reviewers was for tastier meals to enhance resident satisfaction.

The facility itself received high marks for its aesthetics and functionality. Visitors praised its homey atmosphere inside while contrasting it with a more business-like exterior. The layout was designed to provide comfort and ease during transitions into assisted living. Reviewers appreciated amenities such as pianos in common areas, outdoor spaces, and varied activities organized by a full-time activities director who keeps residents engaged through exercises, games, art projects like pumpkin painting during Halloween festivities, and more. However, a couple of reviewers pointed out that while there were good amenities present, the overall activity level felt limited for those needing higher stimulation.

Given its supportive environment, many considered Bickford to be an excellent choice within the community; however, affordability remained a significant concern for several families assessing care options. The base rate cited in one review amounted to $7,200 per month—an amount deemed unsustainable by several families looking at long-term solutions for their loved ones’ needs. This led to difficult decisions regarding where to allocate resources when evaluating care facilities capable of providing personal attention without exhausting family savings quickly.

Although most feedback lauded dedicated staff with longevity—which is often said to enhance quality care—some experiences deviated from this narrative due to administrative shortcomings impacting overall satisfaction with services provided at Bickford. One reviewer expressed dissatisfaction specifically with billing issues and communication challenges faced when seeking information about monthly costs or discussing concerns regarding cleanliness standards within the facility itself.

Another notable mention stressed how important ongoing communication is between caregivers and families; while some found their points of contact accommodating and responsive, others faced hurdles reaching medical personnel promptly when needed—a critical component in healthcare settings where timely responses can significantly impact resident wellbeing.

Ultimately, Bickford of Okemos offers a compelling option for many families seeking assisted living solutions due primarily to its compassionate staff culture coupled with well-maintained facilities promoting active engagement among residents; yet concerns around pricing structures along with certain operational inefficiencies remain issues that prospective clients should carefully consider before proceeding with admission into this community-based care environment.

This part of Okemos, Michigan offers a convenient and accessible location with a variety of healthcare options nearby, including physicians specializing in allergy treatment, primary care, pain management, cardiovascular health, and visiting physicians for home-based care. There are also pharmacies in close proximity for easy access to medications. For dining options, there are several popular restaurants serving Mexican cuisine, American favorites, and Japanese dishes within a short distance. Additionally, coffee shops such as Starbucks and Biggby Coffee can be found nearby for a quick caffeine fix. Places of worship like Faith Lutheran Church and University Reformed Church are within a few miles for spiritual support. Parks like Hidden River Park and Lake Lansing Park South offer opportunities for outdoor recreation and relaxation. Overall, this area provides essential services and amenities that cater to the needs of seniors looking for a comfortable and well-rounded community to call home.

Physicians

• Okemos Allergy Center, PC (0.3 miles)
• McLaren Greater Lansing Primary Care - Okemos (0.4 miles)
• Multidisciplinary Pain Management (0.4 miles)
• McLaren Cardiovascular Group (0.5 miles)
• Visiting Physicians Association (0.7 miles)
• Health Partners (0.7 miles)
• Eby Dental Care (0.8 miles)

Restaurants

• Panchero's Mexican Grill (0.5 miles)
• Taco Bell (0.7 miles)
• Applebee's (0.7 miles)
• Ukai Woodlake (0.7 miles)
• Cracker Barrel (0.8 miles)
• Dusty's Tap Room (2 miles)
• Chipotle Mexican Grill (2 miles)

Cafes

• Starbucks (0.5 miles)
• Biggby Coffee (0.6 miles)
• Biggby Coffee (2 miles)
• Panera Bread (2.1 miles)
• Koi Tea (2.1 miles)
• Chapelure (2.4 miles)
• Starbucks (2.4 miles)

Places of Worship

• Faith Lutheran Church (1.8 miles)
• University Reformed Church (2.7 miles)
• Ascension Lutheran Church (3.9 miles)

Pharmacies

• Walgreens (2.1 miles)
• Rite Aid (2.1 miles)
• Msu Pharmacy (2.3 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4 miles)
• Health Mart Pharmacy (4.5 miles)

Hospitals

• McLaren Greater Lansing Comprehensive Stroke Center (3.5 miles)

Parks

• Hidden River Park (3.5 miles)
• Patriarche Park (4.2 miles)
• Lake Lansing Park South (4.6 miles)

Transportation

• Amtrak (3.7 miles)