Ingham County Medical Care Facility is a nursing home community in Okemos, MI.
Information last verified:
3860 Dobie Road, Okemos, MI 48864
For more information about senior living options: (866) 208-4318
3.1 from 33 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
0
1 stars
14
Overall Review of Ingham County Medical Care Facility
common8 reviews mention this
Staff compassion and professionalism stand out
Residents and families frequently describe caring, professional staff.
Many reviews focus on staff members as a positive part of the experience, calling out professionalism, kindness, and compassion. Several reviewers also mention that staff listened to concerns, accommodated family members, and helped residents make progress during therapy and rehab. Even in a more mixed review, the only positives mentioned alongside disappointment are that staff were friendly and the facility was clean.
common4 reviews mention this
Facility cleanliness is repeatedly mentioned
Cleanliness is one of the more consistently positive themes in reviews.
Multiple reviewers describe the building as clean, including comments about it being welcoming and well cared for. Others add that shared short-term rooms still felt acceptable, while still emphasizing overall cleanliness. A disappointed review still includes cleanliness as a clear positive.
differentiator4 reviews mention this
Rehab and therapy experiences vary
Reviews describe both therapy wins and gaps in rehab follow-through.
Some residents and families write that the facility provides useful therapy and mention specific types like water and land therapy and physical therapy that helped a loved one improve. Others, however, report that the rehab plan they expected did not match what happened, including missed walk schedules and not receiving the expected post-hospital rehab. Short-term rehabilitation is also described as a common pathway for care after surgery and hospital stays.
caveat10 reviews mention this
Serious safety and care concerns recur
Several reviews describe serious issues with care, supervision, and safety.
A recurring complaint across reviews is that residents experienced preventable problems, including falls, medication and feeding concerns, pressure injuries, and repeated hospital trips during behavioral episodes. Some reviewers describe staffing and communication breakdowns, including short staffing, delayed responses after falls, and difficulty getting explanations from the facility. There are also accounts of inadequate dementia handling and concerns about how discharge and treatment decisions were communicated to families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
236 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Capital City (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Ingham County Rehabilitation Center (0.1 miles)
McLaren Cardiovascular Group (1.2 miles)
Multidisciplinary Pain Management (1.3 miles)
Okemos Allergy Center, PC (1.3 miles)
Health Partners (1.3 miles)
Visiting Physicians Association (1.3 miles)
McLaren Greater Lansing Primary Care - Okemos (1.3 miles)
Cafes
Biggby Coffee (1.3 miles)
Starbucks (1.4 miles)
Panera Bread (1.8 miles)
Biggby Coffee (2 miles)
Starbucks (2.2 miles)
Koi Tea (2.4 miles)
Chapelure (3.3 miles)
Restaurants
Panchero's Mexican Grill (1.4 miles)
Applebee's (1.5 miles)
Taco Bell (1.5 miles)
Cracker Barrel (1.5 miles)
Ukai Woodlake (1.6 miles)
Dusty's Tap Room (1.9 miles)
Chick-Fil-A (2.2 miles)
Places of Worship
Faith Lutheran Church (1.4 miles)
University Reformed Church (3.5 miles)
Ascension Lutheran Church (4.4 miles)
Pharmacies
Rite Aid (1.8 miles)
Walgreens (2.3 miles)
Msu Pharmacy (3.2 miles)
CVS Pharmacy (4.8 miles)
Walgreens (4.9 miles)
Walgreens (4.9 miles)
Health Mart Pharmacy (5.3 miles)
Parks
Hidden River Park (4.1 miles)
Lake Lansing Park South (4.5 miles)
Patriarche Park (4.9 miles)
Hospitals
McLaren Greater Lansing Comprehensive Stroke Center (4.7 miles)
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