Ingham County Medical Care Facility

3860 Dobie Road, Okemos, MI 48864

For more information about senior living options: (844) 490-3973

3.1 from 33 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
0
1 stars
14

Skilled Nursing Facility

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    Overall Review of Ingham County Medical Care Facility

    Pros

    • pro The staff are great.
    • pro The facility is very beautiful and clean.
    • pro Dobie Road has excellent staff that provide compassionate care to residents and patients.
    • pro The therapy services are professional and excellent.
    • pro The new addition is beautiful and welcoming, and the staff are kind, patient, and welcoming.
    • pro The facility is clean and safe.
    • pro Families would recommend Dobie Road to others needing post-hospital care.
    • pro Some residents say it is among the best medical care they have received.

    Cons

    • pro The reviewer states that staff are overworked, chronically short-staffed, disorganized, and lacking communication about scheduling.
    • pro The reviewer states management watches staff during breaks, creating an uncomfortable harassment-like environment.
    • pro The reviewer states the facility deserves to be shut down.
    • pro The reviewer states dementia patients are mishandled, repeatedly sent to the ER, with a revolving door of care.
    • pro The reviewer states nepotism is rampant, with unqualified family and friends running the business.
    • pro The reviewer states the long-term wing treats patients like prisoners, with essential medications withheld and nurses ignored, plus threats when families ask questions.
    • pro The reviewer states a nurse refused to provide her name and hid her badge.
    • pro The reviewer states a fall occurred with no bed alarm, leading to injury, and family communication was poor; they would never send a loved one there again.

    Review

    Dobie Road Nursing Home (and the related Ingham County facility mentioned in the reviews) emerges in these reports as a place of stark contrasts. On one hand, visitors describe a beautiful, clean, and welcoming building with recent additions that make the space feel pleasant and modern. Some residents and families praise the therapy program, noting professional, capable therapists and effective water and land therapy that leave them impressed. A few accounts even paint a picture of a facility that could be excellent when things run smoothly, with staff who are caring and patient and a space that feels safe and well-maintained.

    Yet beneath that veneer of polish runs a deeply troubling pattern in many reviews. A recurring theme is chronic understaffing and overwork. Several commenters describe employees pulled far beyond their contracted hours, with little to no reliable communication about scheduling. The result, they say, is frequent disorganization and a system that feels chaotic rather than coordinated. Compounding the problem is a perception that staff are not empowered or supported - one reviewer even describes the situation as "warehouse-like," implying a lack of respect and proper processes for both residents and workers.

    The facility's approach to dementia and agitation is a major point of contention. Multiple reviews insist that the memory care team cannot reliably handle residents who become agitated, which is a common issue with dementia. Families recount alarming patterns where loved ones were sent to the emergency room repeatedly, sometimes within short spans, and where caregivers claimed that issues were psychological or otherwise mischaracterized when clinicians disagreed. Several reviewers describe a revolving door - ER visits followed by a return to the facility and another crisis soon after - creating distress for patients and their families. In some cases, families felt that the facility harbored intentions to move residents out of Dobie rather than meet their medical and behavioral needs.

    Financial and governance concerns also surface prominently. Critics accuse the management of nepotism and mismanagement, arguing that unqualified family and friends have been placed in leadership positions to run the business into the ground. The tone in these reviews is strongly negative toward the leadership and the board, with repeated calls for more aggressive oversight or closure. There are mentions of Medicaid, billing patterns, and fears that financial decisions are affecting patient care, sometimes at the expense of honoring doctors' orders and standard care practices.

    Beyond policy and staffing, there are serious, concrete safety and care-quality incidents described. Families recount missed or delayed medications, withheld prescribed treatments, and a lack of adherence to care plans. Some patients reportedly suffer from neglect - examples include a grandmother left in a chair who could not reach a call button, and reports that pain meds or treatments were withheld inappropriately. There are also accounts of urgent safety incidents: a patient experiencing a fall shortly after admission, glasses broken in the fallout, and concerns about whether bed alarms were used to prevent future falls. In one particularly troubling anecdote, a male aide is accused of causing intoxication that required hospitalization, underscoring fears about staff judgment and restraint in critical moments.

    The reviews also document the emotional toll of these experiences on families. The stress of inconsistent communication, the frustration of unreturned calls, and the sense that important information is being manipulated or hidden contribute to a climate of distrust. A few families report positive, even transformative moments - staff who were compassionate and responsive, pleasant interactions with therapists, or moments when the facility's cleanliness and hospitality made a difficult situation more bearable. Still, these small beams of positivity are often overshadowed by broader concerns about how residents are treated, how problems are addressed, and how changes in ownership and management have affected daily operations.

    In some stories, residents themselves speak to a different reality. One person claims eight years at the facility brought "some of the best years of life," highlighting ongoing care, companionship, and a sense of belonging. Another review extols the quality of therapy and the professionalism of the therapeutic staff, suggesting that for certain services - the rehabilitation and therapeutic components - Dobie can be highly effective. These voices stand in contrast with others who describe shortfalls in basic care, responsiveness, and dignity, painting a complex mosaic of experiences that varies widely from patient to patient and week to week.

    Taken together, the collection of reviews presents a facility with undeniable strengths and glaring weaknesses. The clean, well-maintained environment, the potential for strong therapeutic care, and moments of genuinely compassionate staff are balanced by persistent concerns about staffing levels, scheduling communication, management practices, and the handling of dementia-related behaviors. For families considering Dobie Road Nursing Home, the message is nuanced: it may offer high-quality therapy and a comfortable physical space, but there are significant risks related to safety, consistent care, and governance that warrant careful, direct inquiry and careful monitoring. If you're exploring this facility, it would be wise to ask pointed questions about staffing patterns, caregiver training for dementia, medication administration protocols, incident reporting, and how the leadership plans to address past criticisms and improve daily operations.

    Features

    Housing

    • 236 resident community capacity 236 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Capital City (11 miles away) Capital City (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Ingham County Medical Care Facility in Okemos, MI is a well-equipped assisted living community that offers a comfortable and convenient lifestyle for its residents. The facility boasts a range of amenities to cater to the needs and preferences of its residents. There is a beauty salon on-site, allowing residents to indulge in some pampering and grooming services without having to leave the premises.

    Residents can enjoy their favorite TV shows and channels as the facility provides cable or satellite TV in each accommodation. For community outings or errands, there is community-operated transportation available, ensuring that residents can easily access various destinations within the area.

    For those who want to stay connected digitally, a computer center with Wi-Fi/high-speed internet is provided. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by professional staff. Additionally, kitchenettes are available for those who prefer to cook their own meals.

    To encourage an active and healthy lifestyle, the facility features a fitness room and wellness center where residents can engage in exercise programs and activities that promote physical well-being. For leisurely entertainment, there is a gaming room and small library available for residents' enjoyment.

    Maintaining cleanliness and tidiness is made easy with housekeeping services provided by the facility. Move-in coordination assistance ensures that new residents have a smooth transition into their new home. Outdoor spaces such as gardens provide tranquil environments where residents can relax amidst nature's beauty.

    In terms of care services, 24-hour call systems ensure that immediate assistance is readily available whenever needed. Trained staff members provide around-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also offered to ensure proper dosage and administration.

    The facility has a mental wellness program in place to support residents' emotional well-being alongside physical health care. Special dietary restrictions are catered for, including diabetes diets and other specific dietary requirements.

    Residents can expect an array of activities to keep them engaged and entertained. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community. Additionally, concierge services are available to assist residents with their needs and preferences.

    The Ingham County Medical Care Facility in Okemos, MI enjoys a desirable location with various amenities nearby. There are 10 cafes, 3 parks, 6 pharmacies, 34 physicians, 26 restaurants, and transportation options all in close proximity. Places of worship and hospitals are also conveniently located nearby.

    Overall, the Ingham County Medical Care Facility offers a comprehensive range of amenities and care services tailored to meet residents' needs while fostering a vibrant and fulfilling lifestyle.

    Nearby Places of Interest

    Physicians

    • Ingham County Rehabilitation Center (0.1 miles)
    • McLaren Cardiovascular Group (1.2 miles)
    • Multidisciplinary Pain Management (1.3 miles)
    • Okemos Allergy Center, PC (1.3 miles)
    • Health Partners (1.3 miles)
    • Visiting Physicians Association (1.3 miles)
    • McLaren Greater Lansing Primary Care - Okemos (1.3 miles)

    Cafes

    • Biggby Coffee (1.3 miles)
    • Starbucks (1.4 miles)
    • Panera Bread (1.8 miles)
    • Biggby Coffee (2 miles)
    • Starbucks (2.2 miles)
    • Koi Tea (2.4 miles)
    • Chapelure (3.3 miles)

    Restaurants

    • Panchero's Mexican Grill (1.4 miles)
    • Applebee's (1.5 miles)
    • Taco Bell (1.5 miles)
    • Cracker Barrel (1.5 miles)
    • Ukai Woodlake (1.6 miles)
    • Dusty's Tap Room (1.9 miles)
    • Chick-Fil-A (2.2 miles)

    Places of Worship

    • Faith Lutheran Church (1.4 miles)
    • University Reformed Church (3.5 miles)
    • Ascension Lutheran Church (4.4 miles)

    Pharmacies

    • Rite Aid (1.8 miles)
    • Walgreens (2.3 miles)
    • Msu Pharmacy (3.2 miles)
    • CVS Pharmacy (4.8 miles)
    • Walgreens (4.9 miles)
    • Walgreens (4.9 miles)
    • Health Mart Pharmacy (5.3 miles)

    Parks

    • Hidden River Park (4.1 miles)
    • Lake Lansing Park South (4.5 miles)
    • Patriarche Park (4.9 miles)

    Hospitals

    • McLaren Greater Lansing Comprehensive Stroke Center (4.7 miles)

    Transportation

    • Amtrak (4.8 miles)

    Frequently Asked Questions

    Where is Ingham County Medical Care Facility?

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