The Villa At The Park
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111 Ford Avenue, Highland Park, MI 48203
For more information about senior living options: (844) 490-3973
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Everyone was professional and kind. From day one, the staff are caring and attentive, with CNAs, therapists, nurses, and administration ensuring residents' needs and questions are met. The activities department gets special mention for creativity and patience. The facility is cleaned regularly and does not smell. There is always a celebration and the holidays are made very special for the residents.
The facility robbed the resident's SSI check, leaving him with only $37. A nurse was rude and talked about calling DHS for no clear reason. They discharged him and still robbed him of his money. The grandmother was sprayed with cleaners by a roommate who kicked her wounded leg, and staff did nothing. There have been numerous ignorant incidents with no intervention by on-shift nurses. The place is so bad it would deserve negative stars; the only redeeming factor is cleanliness. The facility smelled terrible and was not clean. They did not provide proper care or address residents' needs, letting people sit there until they die. There were dirty food trays on tables and in the visitor lounge. They killed the uncle on his birthday and never told his siblings; they sent him to a funeral home instead of a hospital. The office staff had a horrible attitude and showed no sympathy; the place was not clean and no one cared for residents. They killed my god father due to negligence, kept him away from family with his meds, and did not help him.Villa at the Park is a place that elicits a rollercoaster of experiences, with voices ranging from deep dissatisfaction and fear to genuine praise and gratitude. On one end, several reviewers paint a consistently grim picture: accusations of financial manipulation, neglect, dangerous conditions, and a pattern of poor responsiveness from staff. In stark contrast, other accounts celebrate compassionate staff, organized activities, a clean building, and positive transitions for loved ones, giving the impression that the facility can be a source of real comfort when things go well. Taken together, the collection of reviews presents a facility capable of delivering both highly caring experiences and troubling one, depending on who you talk to and when.
Several reviews describe dire financial and safety concerns. One reviewer alleges that a resident's SSI check was exploited, leaving him with only a few dollars after being at various facilities; the claim is that money was taken and that the resident was discharged yet still robbed of funds. The same account mentions rude behavior from a nurse and a threat to contact DHS, with the implication that the facility prioritized money over the resident's welfare. Other accounts extend this worry to the broader financial and personal security of residents, with repeated references to theft, improper discharge, and a lack of transparency about money and belongings. The fear and anger in these reports suggest a perception that some residents are vulnerable to exploitation, and that the facility did not adequately safeguard their financial interests.
There are also vivid accusations of neglect and unsafe conditions. A common thread in the negative reviews is the belief that residents were not properly cared for once admitted - and sometimes even after incidents of harm. One account details a grandmother in a room with a roommate who began arguing, and when the grandmother yelled to stop, cleaners were sprayed and her leg was wounded, yet nothing substantial was done as she was moved upstairs. Other reviewers describe persistent bad smells, dirty conditions, and even cockroaches, with claims that staff and administration were slow to respond to complaints. The repeated sentiment is that protection, timely care, and basic cleanliness were insufficient in those moments, leaving families feeling abandoned or ignored.
Not all feedback, however, is negative. A cluster of reviews highlights nurses, CNAs, therapists, and administrative staff as professional, kind, and attentive from day one. In these accounts, the staff listen to concerns, answer questions, and work to meet residents' needs. The activities department is singled out for praise, with mentions of creativity, patience, and an ongoing effort to keep residents engaged and happy. In several positive stories, families emphasize clear communication, prompt responses, and a sense of genuine care that made the transition to the facility smoother. One review even thanks the whole team - from front office to maintenance - for consistently positive interactions and a clean, welcoming environment.
Other testimonials add nuance, noting that experiences can be strongly positive or sharply negative within the same facility, sometimes depending on which staff members are involved or which shift is on duty. Some reviewers celebrate the caring atmosphere they encountered, while others lament that even within the same building, different residents faced very different levels of care and concern. One family describes Villa at the Park as a place that, after a prior, neglected facility, felt like a significant improvement and a positive transition for a loved one. Yet elsewhere, people recount deeply painful losses and communications failures around death and bereavement, including claims that loved ones were not immediately connected with family, were kept away from belongings, or had their calls go unanswered during critical times.
The most charged statements revolve around serious harm and fatal outcomes attributed to neglect. A number of reviews allege that a relative died due to the facility's negligence, with some stories claiming the hospital was bypassed in favor of a funeral home, or that critical communication with family members was not maintained after death. These accounts accuse the staff of insensitivity or even deliberate disregard, and they describe a culture where families felt dismissed, minimized, or actively thwarted in their efforts to engage with the resident's care. The emotional weight of these stories - grief paired with accusations of negligence and non-responsiveness - marks the most intense strain in the overall impression left by these reviews.
In sum, Villa at the Park emerges as a place of strong contrasts. For some families, it represents a trustworthy, compassionate environment in which staff are consistently attentive, residents are engaged through meaningful activities, and the building remains clean and safe. For others, it is a site of fear and heartbreak, where allegations of theft, neglect, unsafe conditions, and poor communication undermine trust and endanger residents. The spectrum of experiences here underscores the importance of firsthand visits, direct conversations with current residents and staff, and careful assessment of both environmental conditions and the consistency of caregiving practices before making any decision about placement.
114 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villa At The Park is an exceptional assisted living community located in Highland Park, MI. We offer a wide range of amenities and care services to ensure that our residents have a comfortable and enjoyable living experience.
Our community features a beauty salon where residents can get pampered and look their best. Residents can also enjoy their favorite TV shows with our cable or satellite TV service. We provide community operated transportation for errands or social outings, as well as transportation arrangements for non-medical needs and medical appointments.
We understand the importance of staying connected in today's digital world, which is why we have a computer center with Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. For those who prefer to cook their own meals, we provide fully furnished kitchenettes in each apartment.
At The Villa At The Park, we prioritize the physical well-being of our residents with a fitness room and wellness center where they can participate in fitness programs tailored to their needs. Our outdoor spaces include a beautiful garden where residents can relax and enjoy nature.
For mental stimulation, we offer a gaming room, small library, and resident-run activities. Our concierge services are available to assist with any requests or inquiries. Planned day trips and scheduled daily activities ensure that there is always something exciting happening at our community.
Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our compassionate staff. Medication management, diabetes diet, special dietary restrictions, meal preparation, and mental wellness programs are also available.
The Villa At The Park is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This ensures easy access to various amenities and healthcare facilities for our residents' convenience.
Overall, The Villa At The Park provides a vibrant and supportive community for seniors who are looking for a comfortable, enriching, and fulfilling assisted living experience.
The Villa At The Park is located at 111 Ford Avenue, Highland Park, MI 48203 in Wayne County, Michigan
The Villa At The Park on seniors.fyi includes 4 photos including images showing interior, floor plan, television, windows, architecture, bedroom, decor, and more.
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