Oakpointe Senior Care And Rehab Center

Pros

• The therapy department at Oakpointe Senior Care and Rehab Center is exceptional and made a positive difference for residents.
• The staff at the facility demonstrates friendliness and a willingness to help when family members visit.
• Residents receive assistance with daily activities such as bathing, dressing, and meal provision, ensuring they are well cared for.
• Activities like special events on Father's Day showcase the facility's effort to engage residents and create a welcoming environment.
• One resident has been able to gain weight since being moved to Oakpointe, indicating that the food is enjoyable and meets their dietary needs.

Cons

• The mother experienced neglect at Oakpointe Senior Care and Rehab Center, losing nearly 30 pounds within two weeks.
• There was a lack of open and consistent communication from the facility, requiring family members to constantly reach out without receiving timely responses.
• Staff were described as cold and uncaring, leaving residents who couldn’t move in hard chairs for extended periods.
• Residents' needs and feelings were not respected by the staff.
• Overall, one reviewer deemed the experience at Oakpointe as over-rated and a nightmare.

Review

The experiences shared by families regarding Oakpointe Senior Care and Rehab Center present a stark contrast, illustrating the complexities of caregiving in such facilities. One reviewer detailed a deeply troubling experience involving their mother, who reportedly lost nearly 30 pounds within just two weeks of her stay. Despite initially feeling optimistic about the facility based on positive reviews and high scores from Medicare surveys, the family felt that their mother’s treatment was neglectful. This unfortunate turn of events led them to strongly discourage others from considering Oakpointe for their loved ones.

A significant point raised was the lack of communication between the facility and families. The reviewer expressed frustration over the absence of proactive outreach from staff concerning any issues affecting their mother’s care. They emphasized the importance of open lines of communication, indicating that it was often them reaching out instead—only to discover difficulty in contacting anyone for updates or information. This lack of communication created an environment that left families feeling disconnected and worried about their loved ones' well-being.

In addition to concerns regarding communication, another aspect highlighted was the perceived coldness and uncaring demeanor exhibited by some staff members toward residents. One troubling observation included instances where immobile residents were left unattended in hard chairs for hours at a time, which raises serious questions about dignity and respect for personal needs within the facility. Such treatment can significantly affect not only patients’ comfort but also their emotional and mental well-being during a vulnerable time in their lives.

Conversely, there were positive remarks made about certain departments within Oakpointe, particularly the therapy department. This segment received praise for its effectiveness and contribution to residents' overall care experience. For some families, these therapists made a noticeable difference in rehabilitation outcomes, helping those in need regain strength and mobility while enhancing their quality of life throughout recovery.

Another family member shared a markedly different perspective regarding their father’s experience at Oakpointe, highlighting aspects that suggested satisfactory overall care. They noted that he received comprehensive assistance with daily living activities like bathing and dressing while enjoying three meals daily from an apparently appetizing menu—important factors contributing to weight gain since his arrival at the center. Events such as Father’s Day celebrations included performances and special dinners designed to foster community spirit among residents, showing an effort by staff to create a supportive atmosphere.

This family's gratitude extended towards staff interactions; they emphasized how approachable and friendly everyone appeared during visits with their father. Positive engagements seemed vital in uplifting residents' spirits as staff members actively conversed with him rather than merely attending to tasks without personal connection or warmth. Such observations underscore a crucial point: individual experiences can vary widely even within one facility depending on specific staff interactions and departmental strengths.

Ultimately, reviews like these serve as essential reminders for potential clients seeking long-term care options: choices might depend heavily on individual circumstances as well as varying experiences among residents based on personal needs or challenges encountered during residency at any given facility like Oakpointe Senior Care and Rehab Center. Balancing both commendations for improved service delivery in therapy alongside alarming reports about neglect should inform future families navigating this critical decision-making process when entrusting loved ones into assisted living environments.

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (2.7 miles)
• Rite Aid (3.6 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.1 miles)

Cafes

• Ferndale Project (2 miles)
• Starbucks (4.2 miles)
• Starbucks (5.9 miles)
• Starbucks (6.2 miles)
• Qahwah House (6.2 miles)
• Starbucks (6.8 miles)
• Starbucks (7.6 miles)

Parks

• Palmer Park (2.8 miles)
• Harding Park (3.6 miles)
• Scout Park (4.4 miles)
• Starr Jaycee Park (6.1 miles)
• Hemlock Park (6.7 miles)
• Clawson Park (7.8 miles)
• Center Line Memorial Park (7.9 miles)

Restaurants

• Urbanrest Brewing Company (3.4 miles)
• Rock On 3rd (4.2 miles)
• McDonald's (4.2 miles)
• Alex's of Berkley (5.1 miles)
• National Coney Island (5.3 miles)
• McDonald's (5.6 miles)
• Al-Ameer (5.9 miles)

Physicians

• Royal Oak Pediatrics PC (4 miles)
• Be Well Medical Center (4.1 miles)
• Beverly Hills Orthopedists (7.5 miles)
• Michigan Eyecare Institute (7.7 miles)
• University Health Center (8 miles)
• Childrens Hospital Of Michigan Specialty Center - Detroit (8.1 miles)

Hospitals

• Park Geriatric Village (4 miles)
• Henry Ford Hospital (6.2 miles)
• Henry Ford Health System (6.2 miles)
• Hfhs - Main - F4 (6.3 miles)
• Botsford Hospital (7.9 miles)
• Hudson-Webber Cancer Research (7.9 miles)
• Barbara Ann Karmanos Cancer Institute (7.9 miles)

Theaters

• Emagine Royal Oak (4.4 miles)
• AMC Star John R 15 (7.6 miles)
• MJR Troy Grand Digital Cinema 16 (8.2 miles)

Places of Worship

• Masjid Salam (7.9 miles)