16181 Hubbell Street, Detroit, MI 48235
For more information about senior living options: (844) 490-3973
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A resident has lived there seven years and praises the Administrator, the DON, and the Unit Manager on the second floor, with kudos to Nurse Hill. Orchard Northwest staff were very helpful and accommodating, and the care provided was very pleasing. The staff are very attentive and customer-focused, and residents are greeted with a smile. A long-term resident is very pleased with the excellent care and friendly staff, calling it one of the best facilities and saying they would recommend it. The staff are friendly and caring; visitors feel like family. A guest recovering from quarantine had a very pleasant experience, with kind and caring staff, good food, and clean rooms, and would recommend. Northwest is regarded as the greatest, with friendly and caring staff. The admissions director was very helpful; the staff are nice and the facility is clean. Truly a beautiful place with kind and compassionate staff.
The place is the pits. A resident's family member is not being attended to. There is no tissue in the bathroom. She has no wash cloths. They serve her cold food. They aren't administering her medication. She has no cover and her sheets aren't being changed as they should be. The ceiling is falling down onto the tub. There is an odor in the facility every time someone visits. The facility needs more staff and more people who actually care about patients. The staff is very unprofessional. Photos are misleading; the place is outdated, staff apathetic, and care practically non-existent. A resident was denied care and his pain ignored, leading to an ER visit; clothing was stolen. A wallet and credit cards were stolen; no one acknowledged. The call buttons don't work; there is exposed wiring and no air conditioning. The place reeked of urine and the elevators are down a lot; neglect and abuse were alleged. The management team is horrible.Advantage Living Center Northwest is best suited for families that value a warm, homelike atmosphere and caregiving teams that can feel genuinely attentive when staffing is in place. The facility tends to shine when residents have steady, engaged front-line staff, with several reviewers praising friendly front desk personnel, compassionate nurses, and a therapy team that genuinely seems to care. It works best for families that can stay closely involved, monitor daily routines, and press for timely attention to needs. Those seeking a fortress of flawless operations, with zero turnover, or a tightly run, consistently error-free environment should look elsewhere.
But there is a clear call for caution. A substantial portion of feedback centers on severe weaknesses: inadequate care in real-time, gaps in medication administration and daily hygiene, and a perceived lack of accountability from some staff. Numerous reviewers describe serious safety and cleanliness issues, including odors, inconsistent feeding and linen changes, and even allegations of theft and unsafe conditions. The contrast is stark: on one side, the care teams praised for kindness and a home-like vibe; on the other, documented experiences of neglect and disrepair that undermine basic resident well-being. These dual realities shape a facility that can feel like two different places depending on who is on duty.
The strongest offsetting factors are the people who show up every day to make care tangible. When the nursing staff, therapists, and aides are engaged, residents report meaningful attention to medical needs, personalized activity plans, and genuine warmth that makes the environment feel safe and familiar. The administrator and director of nursing receive commendations in some reviews for hands-on leadership and approachable communication, and several visitors note that the facility looks well-kept and the community feels welcoming. However, these positives hinge on reliable staffing and consistent execution, and gaps in those areas dramatically diminish the overall experience.
Given the mixed track record, families weighing Advantage Northwest against alternatives should be candid about risk tolerance. If a loved one requires constant, highly reliable supervision or has a history of routine safety concerns, this community may not consistently meet those needs. Likewise, repeated complaints about maintenance, clutter, or odors signal ongoing environmental risks that can erode comfort and dignity over time. For families who can conduct regular visits, request transparent updates, and push for prompt responses to concerns, the positives - compassionate staff, a therapeutic focus, and a generally tidy, home-like setting - can still offer meaningful, day-to-day quality of life. But the decision should rest on a clear plan for oversight and rapid problem resolution.
Operational realities matter here as well. Certain reviews highlight outdated infrastructure and elevator reliability issues, with some residents voicing real unease about safety and accessibility. At the same time, several accounts recount modernized touches, clean rooms, and nicely arranged common spaces, along with outdoor areas that provide respite. The facility can present as both updated and worn-in, which means a prospective family must verify current conditions during a visit and insist on an up-to-date tour of recent maintenance work, occupancy levels, and incident reports. The right choice will depend on how thoroughly the family's due diligence aligns with the facility's demonstrated capacity to address recurring problems.
In closing, Advantage Living Center Northwest warrants serious consideration for families who want a compassionate, family-like environment and who are prepared to partner actively with the staff to ensure consistent, high-quality care. It is not universally suitable for everyone; those with stringent expectations for flawless operations, absolute safety, and consistent staffing across all shifts may find better alignment elsewhere. Prospective movers should pursue a rigorous, multi-visit evaluation: request recent state survey results and incident logs, meet multiple care team members and managers, observe caregiving in real time, and speak with several residents about daily routines. If clarity and proactive oversight can be secured, this community can deliver warmth and meaningful engagement; if not, alternatives with steadier track records may be the safer path.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Advantage Living Center - Northwest in Detroit, MI is an assisted living community that offers a range of amenities and care services to promote a comfortable and fulfilling lifestyle for its residents.
The community provides a variety of amenities to meet the needs and interests of its residents. These amenities include a beauty salon where residents can get their hair done, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby attractions, a computer center for staying connected, and a dining room where restaurant-style meals are served. Additionally, there is a fitness room and gaming room for physical activity and leisurely pursuits, as well as a garden and outdoor space for enjoying nature. A small library is available for reading enthusiasts, and Wi-Fi/high-speed internet ensures that residents can stay connected online.
Care services at Advantage Living Center - Northwest are designed to provide 24-hour support and assistance to residents. The community has a 24-hour call system in place, ensuring that help is always just a phone call away. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. They also provide medication management services to ensure that residents receive their prescribed medications on time. Special dietary restrictions are accommodated through diabetes diets and meal preparation services.
The community organizes various activities to keep residents engaged and entertained. These activities include fitness programs to promote physical well-being, planned day trips for exploration outside the community, resident-run activities where individuals can contribute their skills and hobbies, and scheduled daily activities to provide structure and social interaction.
Advantage Living Center - Northwest is conveniently located near several amenities in the surrounding neighborhood. There are two cafes nearby where residents can enjoy meals or socialize with friends. Additionally, there are multiple pharmacies available within close proximity for convenient prescription refills. For healthcare needs, there is a hospital nearby where medical services can be accessed easily.
Overall, Advantage Living Center - Northwest offers an inclusive assisted living community with a wide range of amenities and care services to ensure that residents can enjoy a comfortable, fulfilling, and connected lifestyle.
Advantage Living Center - Northwest is located at 16181 Hubbell Street, Detroit, MI 48235 in Wayne County, Michigan
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