Information last verified:
G 3201 Beecher Road, Flint, MI 48532
For more information about senior living options: (844) 490-3973
Heritage Manor Rehab Center in Flint is excellent, with staff who are kind, caring, and focused on residents’ well-being. The therapy department is amazing, with dedicated therapists helping residents regain strength and independence. The nursing staff treats residents like family, delivering compassionate and respectful care. The facility is clean, well-maintained, and staffed by friendly, helpful employees. Families appreciate the staff’s dedication and the positive atmosphere created for residents and visitors. The activity department and social workers provide meaningful programs and strong support for residents and families. The administration prioritizes patient care and supports staff, contributing to a positive care environment. Residents frequently express gratitude for progress made and for returning home with the help of Heritage Manor’s rehab team. The environment feels safe and welcoming, with secure entrances and attentive staff.
They should not send their loved ones here. The hallway smelled like urine. The facility was unsanitary and disgusting, with dirty tissues under the bed and meals not balanced. A resident lay in a urine-soaked bed for hours before anyone helped. Residents did not receive showers or have their clothes changed daily. Staff were rude, unprofessional, and management could be dismissive. The place is a joke and should be closed. A family member died due to lack of care and cleanliness.Heritage Manor Healthcare Center in Flint is best suited for seniors who enter facilities primarily to rebuild strength and independence through a strong rehabilitation program, with families who are prepared to stay actively involved in care planning and oversight. The campus presents as a large, accessible environment with wide corridors, elevators, and climate-controlled rooms, which can support wheelchair mobility and day-to-day comfort. In practice, the standout asset is the therapy department; multiple residents and family members describe tangible mobility gains and a sense that rehab is the top priority. For those whose goal is to leave the facility stronger and capable of returning home, Heritage Manor delivers a compelling pathway, provided that one can align expectations with the realities of daily operations and ongoing supervision.
Where to be cautious is in the realm of long-term daily care and consistency across shifts. Reviewers frequently flag staffing levels and responsiveness, with persistent concerns about wait times for call bells and timely assistance, especially on certain floors. Odors, cleanliness issues in some rooms, and occasional reports of neglect or delays in hygiene and medical tasks surface in several accounts. Some families recount difficult experiences, ranging from inadequate bathing and unsanitary conditions to miscommunications about medications or care plans. While others praise improvements and the dedication of clinicians, the breadth of opinions suggests that quality can vary by shift, floor, and the level of administrative attention. Prospective families should treat these reports as a caution beacon rather than a single snapshot.
The strongest offset to the more troubling cons is Heritage Manor’s rehabilitative strength and the visible commitment of therapy and activity staff. The therapy team is repeatedly described as skilled, patient, and proactive, with residents regaining mobility and regaining confidence in daily tasks. Across multiple testimonies, the rehab clinicians are credited with restoring function, and the clinical staff, nurses, aides, and social workers, are cited as genuinely caring and engaged when care is coordinated around a clear plan. The facility also earns favorable notes for cleanliness and a sense of community fostered by activity programming, social work support, and opportunities for residents to participate in outings and meaningful events. For families whose primary concern is recovery and a successful return to community living, these advantages often outweigh concerns about other operational gaps.
Nevertheless, the memory of serious lapses lingers for some families. The most alarming themes center on understaffing, inconsistent care, and situations where residents did not receive prompt help or routine hygiene. There are stories of residents left in urine or not bathed promptly, of call lights going unanswered for extended periods, and of management or supervisory communication that did not meet expectations. Such experiences are not universal, but they are persistent enough to warrant strict verification before choosing Heritage Manor for a relative who requires sustained, predictable daily care beyond rehab. The history of staffing challenges and administrative friction, up to references about rude encounters with some staff or leadership concerns, calls for careful, current due diligence, including tours of multiple floors and candid conversations with frontline caregivers and families.
For families weighing a bid for Heritage Manor, a practical decision framework is essential. A first step is a careful, in-person tour focused on the patient’s anticipated needs: observe the hygiene of rooms and bathrooms, the availability and accessibility of call lights, and the overall response times in real-life scenarios. Request to meet the therapy director and several therapists to understand rehabilitation pace, goals, and discharge planning. Probe staffing levels on the floor where the relative will reside, and ask for recent state survey results or corrective action plans. It is also wise to talk with residents and family councils about meal quality, activity depth, and the consistency of daily care. If hospice or palliative care becomes relevant, assess how the team integrates comfort measures, family communication, and emotional support into daily routines. A balanced view will emerge only after direct exposure to current operations and a clear link between rehab success and ongoing daily care.
In the end, Heritage Manor presents a nuanced value proposition. For a resident whose priority is rehabilitative recovery and for whom family members can consistently engage with the care plan, this center can deliver meaningful outcomes and a supportive, almost familial rehab environment. The best experiences tend to be those where therapy drives progress and the nursing team remains collaborative, responsive, and respectful. However, for someone whose needs emphasize stable, consistently attentive daily care across all shifts, with uniform cleanliness and prompt help at every moment of need, alternatives may offer greater reassurance. The prudent course is to observe, verify, and compare, the latest tour, a dialogue with administration, and a careful read of recent inspection or survey activity will reveal whether Heritage Manor truly aligns with the resident’s health priorities and the family’s level of desired oversight.
167 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Manor Healthcare Center in Flint, MI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for seniors to enjoy their golden years.
Residents at Heritage Manor Healthcare Center can take advantage of various amenities to enhance their quality of life. They can pamper themselves at the on-site beauty salon or relax in their fully furnished apartments with access to cable or satellite TV. The community also offers community-operated transportation for outings and appointments, ensuring that residents can stay connected with the outside world. For those who enjoy technology, there is a computer center and Wi-Fi/high-speed internet available.
The dining experience at Heritage Manor Healthcare Center is exceptional, with restaurant-style dining served in a spacious dining room. The professional staff takes into account any special dietary restrictions and diabetes diets to ensure that every resident's nutritional needs are met.
Engaging in activities and staying active is an important aspect of life at Heritage Manor Healthcare Center. The community offers a fitness room, wellness center, and scheduled daily activities to promote physical well-being. Residents can also participate in resident-run activities or join planned day trips organized by the staff for social engagement and enjoyment.
Convenience is another highlight of this assisted living community. With nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and reliable transportation options available, residents have easy access to various services and entertainment options within close proximity to the community.
At Heritage Manor Healthcare Center, residents can enjoy the peace of mind that comes with 24-hour call systems and supervision as well as assistance with daily activities such as bathing, dressing, transfers, medication management, meal preparation, and service. A mental wellness program is also offered to support residents' emotional well-being.
Overall, Heritage Manor Healthcare Center offers a vibrant and caring environment where seniors can thrive while receiving personalized care services tailored to their individual needs.
Heritage Manor Healthcare Cent is located at G 3201 Beecher Road, Flint, MI 48532 in Genesee County, Michigan
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