G 3201 Beecher Road, Flint, MI 48532
For more information about senior living options: (844) 490-3973
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Mission Point of Flint has a dedicated, caring staff that reviewers describe as the best team they have ever worked with. The physical therapy team at Mission Point is highly responsive and actively supports residents and families, offering honest input. Heritage Manor Rehab Center's therapy department is outstanding, with caring, hardworking staff who help residents regain strength. Heritage Manor is described as amazing, amazingly caring, clean, and well-managed, with staff who treat residents like family. The therapy department at Heritage Manor includes exceptional staff, with therapists like Kelly described as outstanding and a blessing. Heritage Manor's staff are praised for kindness, attentiveness, and good communication from nursing and administration. The facility is noted as beautiful and well-maintained, with friendly and helpful staff. Rehab services at Heritage Manor help residents regain independence and return home. Families and residents report feeling welcomed, safe, and respected at Heritage Manor. Overall, Heritage Manor is viewed by many as a top-notch facility that provides high-quality care and a positive quality of life.
The patient was admitted with MRSA but did not receive the appropriate care he needed. The staff refused to disclose the medications to the family. He had not been bathed for two weeks after admission. He was sent to another hospital for a mental evaluation. He developed sepsis. The environment was unsanitary and disgusting, with dirty tissues under the bed. The meals were not balanced. He spoke delusional stories about his family. The nurses asked visitors to bring him shoes when he was unable to walk. The facility was terrible, and calls claimed he was asleep when contacted. A patient was left alone in a dark, urine-soaked bed with no communication aids. There was a 30-minute wait for pain medication after pressing the red HELP button.Heritage Manor Healthcare Center in Flint is best suited for families seeking aggressive rehabilitation and a settled, neighborly atmosphere where therapy and daily activity programs anchor care. When skilled rehab and consistent contact with therapists and nursing staff matter most - especially for a resident transitioning from hospital care or requiring ongoing gait training - this community can be a credible option. The rehab department earns frequent praise for progress and personalized coaching, and the overall environment is described as warm, with attentive aides and a resident council signaling genuine resident engagement. For longer stays where family oversight is possible, Heritage Manor can deliver meaningful recovery and comfort.
However, those prioritizing spotless hygiene, flawless daily care, and rock-solid staffing reliability may want to consider alternatives. A sizable portion of reviews highlights under-staffing, delays in medication and assistance, and inconsistent housekeeping. Some families describe unsanitary conditions, rooms not cleaned promptly, and calls for help answered far too slowly. For residents with complex medical needs requiring frequent monitoring, or for families unable to supervise care regularly, the risk of gaps in basic daily care suggests exploring other options with a clearer track record on safety and operations.
On the upside, the therapy teams emerge as the facility's strongest selling point. Numerous residents and families credit therapists with significant gains, noting patient-centered, encouraging coaching that translates into real mobility and independence. The rehab staff - from physical and occupational therapy to the on-site social worker - are repeatedly described as capable, compassionate, and communicative with families. The care team frequently demonstrates a tangible commitment to resident well-being, with stories of patients returning home and thriving after rehab. Cleanliness shows up variably, but when the building is well-staffed and well-led, the overall atmosphere can feel professional, organized, and hopeful.
Yet the cons cannot be overlooked. Across many accounts, understaffing surfaces as the root cause of slower responses and inconsistent care. Critics recount residents waiting for help, inadequate bathing, and supplies that do not arrive promptly. Allegations range from poor bedside manners to mismanagement of paperwork and medications, and even situations where rooms or hallways bear odor or clutter. Some families report confrontations with administration, and multiple reviews warn that untreated injuries and neglect can occur if staffing is stretched thin. The enduring impression is of a facility that can deliver excellent rehab on good days but struggles with reliability and daily consistency at times.
Those examining Heritage Manor should weigh the rehab strengths against the staffing and operational risk. For residents who come in primarily for restorative therapy, the positive trajectory during sessions and the kindness of therapists can offset many concerns - especially if there is attentive family involvement and a clear care plan. The consistent praise for rehabilitation outcomes, resident respect, and the chance to regain independence makes Heritage Manor a compelling choice when the objective is to regain function and confidence. Management emphasis on staff support and reported improvements also suggest the potential for a steady upward curve, provided realistic expectations and ongoing oversight.
Families should visit with a targeted checklist: observe cleanliness, confirm current staffing levels and on-floor coverage, and interview both therapy and nursing teams about response times and handoffs. Ask for recent patient outcomes and discharge-to-home plans, and speak with multiple residents about daily routines and meal quality. If rehab momentum and a nurturing therapeutic atmosphere are top priorities, Heritage Manor offers a credible path forward. If daily reliability, rapid attention to needs, or flawless sanitation are non-negotiable, alternatives deserve serious consideration, with a plan to monitor care closely if choosing Heritage Manor. In the end, informed selection hinges on aligning care priorities with the community's demonstrated strengths and current operations.
167 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Manor Healthcare Center in Flint, MI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for seniors to enjoy their golden years.
Residents at Heritage Manor Healthcare Center can take advantage of various amenities to enhance their quality of life. They can pamper themselves at the on-site beauty salon or relax in their fully furnished apartments with access to cable or satellite TV. The community also offers community-operated transportation for outings and appointments, ensuring that residents can stay connected with the outside world. For those who enjoy technology, there is a computer center and Wi-Fi/high-speed internet available.
The dining experience at Heritage Manor Healthcare Center is exceptional, with restaurant-style dining served in a spacious dining room. The professional staff takes into account any special dietary restrictions and diabetes diets to ensure that every resident's nutritional needs are met.
Engaging in activities and staying active is an important aspect of life at Heritage Manor Healthcare Center. The community offers a fitness room, wellness center, and scheduled daily activities to promote physical well-being. Residents can also participate in resident-run activities or join planned day trips organized by the staff for social engagement and enjoyment.
Convenience is another highlight of this assisted living community. With nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and reliable transportation options available, residents have easy access to various services and entertainment options within close proximity to the community.
At Heritage Manor Healthcare Center, residents can enjoy the peace of mind that comes with 24-hour call systems and supervision as well as assistance with daily activities such as bathing, dressing, transfers, medication management, meal preparation, and service. A mental wellness program is also offered to support residents' emotional well-being.
Overall, Heritage Manor Healthcare Center offers a vibrant and caring environment where seniors can thrive while receiving personalized care services tailored to their individual needs.
Heritage Manor Healthcare Cent is located at G 3201 Beecher Road, Flint, MI 48532 in Genesee County, Michigan
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