Kith Haven Inc in Flint, MI

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Pros

• Kith Haven staff goes above and beyond for their residents.
• The nursing staff at Kith Haven are friendly and helpful.
• The staff are polite, informative, and highly professional.
• The administrator and the staff ensure the process from admission to discharge is thorough and thoughtful.
• The staff and management are amazing and caring.
• They create a family-like atmosphere where residents are treated with love and respect.
• Kith Haven is a wonderful place to work, with friendly staff and strong teamwork that cares for residents.
• They treat residents like family and provide fantastic care.
• The facility provides great service, and the staff are accommodating and nice.
• The staff are amazing, patient, and understanding.
• Memory care staff have been very helpful; admissions and financial offices provide great support.

Cons

• It is described as a joke that should have been shut down, with claims that investigations are never thorough.
• The case workers are reportedly never available and can be rude, leaving families forced to pass the phone around for long periods.
• The director is accused of knowing nothing about the process, lying to clients, guessing information, and then changing it after calls are recorded.
• Interacting with the staff is described as draining, with trust limited to a few managers who can’t do much for others.
• Families say staff are incompetent and resistant to re-evaluations, with concerns of something odd going on.
• The facility is not recommended; many warn to save money and not send loved ones there due to poor care and conditions.
• Kith Haven is chronically understaffed, especially on the clinical side, leading to medication delays and patients wandering.
• Overall, the place is portrayed as poorly managed, alarmingly unprofessional, and woefully understaffed.

Review

Kith Haven Inc in Flint, MI is best suited for families who value a warm, family-like culture where residents are treated with personal attention, and where rehab and memory-care pathways are backed by a team that demonstrates commitment and continuity. The community’s strongest asset is the human touch: long-tenured nurses, aides, and front-line staff who repeatedly earn praise for patience, kindness, and hands-on support. For families navigating discharge planning, admissions, and ongoing care coordination, Kith Haven can feel like a collaborative partner, especially when the goal is to restore or maintain independence within a nurturing environment. The facility’s ability to mobilize the admission process quickly, and to provide round-the-clock availability, adds practical reassurance during anxious transitions. In short, this is a place that rewards engagement and relationship-building, where residents often become part of a supportive “extended family” that many families come to rely on.

Yet, the community warrants a clearly defined preference: alternatives should be considered by those who require consistently visible leadership, rigid staffing guarantees, and unambiguous accountability at every level. Several reviews flag issues with administration and case management, including mixed experiences with the director and certain case workers, and a perception that information can be inconsistent or difficult to obtain. Families that cannot tolerate ambiguity in governance or uneven follow-through may find other options offer the steadier oversight and transparent communication that some residents and families expect as a baseline. Likewise, families with heightened sensitivity to operational discipline, where clean, well-maintained environments and predictable response times are non-negotiable, may want to evaluate competing facilities with firmer reputations in those areas.

The most persuasive blue-chip advantages at Kith Haven are the caregiving ethos and the interpersonal warmth that pervades daily life. Positive reviews consistently highlight friendly, patient staff, helpful nursing teams, and a culture that feels like “family” rather than a sterile institution. When care teams are present and engaged, residents respond with improved mood, more active participation in daily routines, and smoother transitions through rehab or memory-care phases. The downside, however, is the recurrent theme of understaffing and inconsistent clinical coverage in some shifts, which can undermine even the best intentions. The apparent tension between a beloved frontline staff and occasional gaps in supervision creates a trade-off: substantial hands-on care and personal attention versus the risk of delayed tasks or uneven care quality during peak times.

From a decision-making perspective, the key pros offset several meaningful cons when the family’s emphasis is on relationship capital and practical rehab support. The presence of an approachable admissions process, accessible billing and financial staff, and a facility that genuinely feels like a community all contribute to a smoother onboarding and ongoing engagement. These strengths can mitigate concerns about meal quality or occasional environmental flaws, especially for residents who thrive on familiar routines and constant staff familiarity. Still, the most consequential risk remains the potential for inconsistent oversight. Pros do not wholly neutralize concerns about medication timeliness, critical bedside management, or the perception that some administrative conversations lack clarity. Families should weigh the emotional and relational benefits against the operational fragility that some reviews imply.

In terms of action steps for families seriously considering Kith Haven, diligence and hands-on involvement are essential. Tour the facility with specific questions about staffing models for days, evenings, and overnights; request to speak with frontline nurses on a couple of shifts; and ask for transparent metrics on incident reports and response times. Probe memory-care and rehabilitation pathways: what exact routines, therapists, and progress tracking look like, and who remains accountable for discharge planning and follow-up after rehab episodes. Seek out current resident or family references who can address consistency of care, cleanliness, and responsiveness of the leadership team. Finally, establish a concrete communication plan before move-in, designate a single point of contact, set clear expectation timelines, and agree on escalation channels for any care or service concerns.

The bottom-line assessment targets families who prioritize relational care, staff empathy, and a community atmosphere over perfection in administration or flawless operational execution. Kith Haven excels as a place where residents often feel seen, supported, and valued by the people who touch their days most: nurses, aides, reception staff, and activity coordinators who create meaningful moments and maintain dignity through rehabilitation and memory-care journeys. For families that can anchor oversight and advocacy, keeping a close eye on staffing levels, med-pass timing, and the consistency of administrative follow-through, Kith Haven can be a very strong match. Conversely, those requiring ironclad governance, perfect environmental conditions, or guaranteed, uniform clinical coverage across all shifts should examine other options where leadership clarity and staffing predictability are non-negotiables. In the end, Kith Haven represents a compelling, heart-centered choice for many, provided there is an active, ongoing partnership between family and facility leadership to nurture the resident’s well-being day by day.

This part of Flint, Michigan offers convenient access to a variety of healthcare providers, including internal medicine, pulmonary care, neurology, eye care, and surgical services. There are also several pharmacies nearby for easy access to medications. In terms of dining options, there are familiar chain restaurants such as McDonald's and Olive Garden, as well as more unique choices like Italian Gardens and Sagano Japanese Bistro. For entertainment, there is a movie theater close by and a few cafes for relaxing outings. The area is also home to a couple of churches for those seeking spiritual fulfillment. Additionally, transportation options include the Bishop International Airport and an Amtrak station nearby. Overall, this area provides a mix of healthcare services, dining options, and entertainment venues that may appeal to seniors looking for a vibrant community in Flint.

Physicians

• MaClaren internal medicine residency group (0.2 miles)
• Pulmonary Associates PC (0.3 miles)
• Great Lakes Spine Center (0.3 miles)
• Bhrany, Devinder Greater Flint Neurology Division (0.4 miles)
• East Michigan Eye Center (0.5 miles)
• Chest and Sleep Medicine Consultants PLC (0.9 miles)
• Advanced General and Oncological Surgery (0.9 miles)

Hospitals

• Select Specialty Hospital (0.3 miles)
• Da Vita (1.6 miles)
• Children's Hospital of Michigan - Hurley Pediatric Surgery Clinic (1.9 miles)
• Ross Medical Education Center-Flint (2.4 miles)
• Mclaren Partial Day Treatment Facility (2.5 miles)
• Dr Ron Coriasso DO (2.8 miles)
• McLaren Health Care Corporation (4.4 miles)

Restaurants

• McDonald's (0.4 miles)
• Qdoba Mexican Eats (1.8 miles)
• Sonic Drive-In (1.9 miles)
• Italia Gardens (2.2 miles)
• Sagano Japanese Bistro (2.2 miles)
• Hooters (2.3 miles)
• Olive Garden (2.6 miles)

Pharmacies

• Good Neighbor Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• Diplomat Specialty Pharmacy (0.4 miles)
• Rite Aid (0.5 miles)
• Flint Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• Community, A Walgreens Pharmacy (1.6 miles)

Places of Worship

• St John Vianney Church (0.8 miles)
• Holy Redeemer Church (3.9 miles)
• House of Prayer Missionary Baptist Church (3.9 miles)

Theaters

• Rave Motion Pictures Flint West 14 (1.3 miles)

Cafes

• Cafe Rhema (2.2 miles)
• Biggby Coffee (2.9 miles)
• Panera Bread (3.3 miles)
• Tim Hortons (4 miles)

Transportation

• Bishop International Airport (FNT) (3.1 miles)
• Amtrak (4.3 miles)

Parks

• Riverbank Park (3.3 miles)