Kith Haven Inc in Flint, MI

Pros

• They are very helpful.
• The staff are friendly and caring, and they treat residents like family.
• It's a wonderful place to work with great teamwork that cares for the residents.
• They consistently provide excellent care, with empathy and dedication.
• The administration and admissions teams are supportive and informative.
• The facility is a blessing to families and gives peace of mind.
• The staff go above and beyond to take care of loved ones.

Cons

• They claim the facility is dirty and the patient care is awful.
• They say care and management are poor, with some describing it as "piss poor," and they wouldn't recommend it to anyone.
• They report chronic understaffing, especially in the clinical staff, leading to medication delays.
• They describe a dismissive administrator who seemed bothered by concerns.
• They note neglectful care concerns, such as long delays for showers and unhelpful or nasty aides.
• They mention delays in basic requests (e.g., cough syrup) and overall handling that feels unprofessional.
• They argue the place should be shut down due to safety and quality concerns.

Review

Kith Haven Inc. in Flint is best suited for families that value a warm, family-like atmosphere where staff consistently show caring, hands-on support and where rehabilitation or memory-care needs can be met within a community that treats residents like extended family. The strongest case rests on a culture of dedicated caregivers who many families describe as loyal, nurturing, and deeply involved in daily life. Long-tenured staff and administrators are repeatedly cited as stabilizing forces, with praise directed at the way care teams stay engaged with residents and their loved ones. For families seeking a place that feels intimate and collegial, where staff will go the extra mile to coordinate care plans and keep relatives informed, this is a compelling option.

Those who should consider alternatives include families prioritizing clinical precision, spotless environments, and consistently high staffing ratios around the clock. Several reviews flag areas that can influence daily peace of mind, including intermittent concerns about cleanliness, the pace of med administration, and the responsiveness of leadership when problems arise. Instances of delayed medications, requests for basic care like showers, and mixed experiences with management responsiveness have appeared in the feedback. For a loved one who requires meticulous, 24/7 clinical oversight or whose family cannot tolerate uneven adherence to housekeeping standards, it's prudent to explore options with a stronger, more uniform staffing model and consistently spotless conditions.

The core positives - compassionate staff, a sense of family, and organized admissions support - meaningfully offset the downsides when a match is right. Across many accounts, residents respond well to attentive aides, therapists, and nursing staff who emphasize empathy and personal connection. Admission helpers and billing/financial staff frequently receive high marks for clarity, speed, and sensitivity during transitions, which reduces the stress of moving into care. Therapy and activity programming rank highly in several reviews, reflecting a facility that values engagement and recovery as part of daily life. When the care team aligns with family expectations, the result is a steady reputation for mercy, patience, and practical help during rehabilitation or memory-care challenges.

Yet the cautions cannot be dismissed. The facility's reports of understaffing, particularly on clinical floors, and the cascading effects on routine tasks create real friction for families and residents. Notable anecdotes describe shifts where meds were not dispensed as ordered, caregivers who were stretched thin, and occasional lapses in basic daily routines like assisting with showers. A few families also recount encounters with management that felt dismissive or slow to escalate concerns, which can undermine trust when care needs are urgent or complex. These patterns are not universal, but they repeat enough to require serious scrutiny during a tour and a candid conversation with leadership about staffing levels, supervision, and accountability processes.

Ultimately, the decision comes down to alignment between expectations and reality. If a prospective resident thrives on a high-touch, personable environment where staff treat each person as part of a broad, supportive "family," Kith Haven offers a compelling home base with notable strengths in care continuity, admissions help, and programming. The counterweight is the need for vigilance around staffing reliability, cleanliness, and consistent clinical execution. Prospective families should prioritize direct conversations about floor-level staffing during peak hours, request recent quality metrics, and tour multiple shifts to gauge how care actually unfolds. Ask for specific, actionable plans for addressing past concerns, and require clear timelines for improvements. If those assurances aren't convincing, exploring alternatives with stronger day-to-day consistency may be the prudent course.

This part of Flint, Michigan offers convenient access to a variety of healthcare providers, including internal medicine, pulmonary care, neurology, eye care, and surgical services. There are also several pharmacies nearby for easy access to medications. In terms of dining options, there are familiar chain restaurants such as McDonald's and Olive Garden, as well as more unique choices like Italian Gardens and Sagano Japanese Bistro. For entertainment, there is a movie theater close by and a few cafes for relaxing outings. The area is also home to a couple of churches for those seeking spiritual fulfillment. Additionally, transportation options include the Bishop International Airport and an Amtrak station nearby. Overall, this area provides a mix of healthcare services, dining options, and entertainment venues that may appeal to seniors looking for a vibrant community in Flint.

Physicians

• MaClaren internal medicine residency group (0.2 miles)
• Pulmonary Associates PC (0.3 miles)
• Great Lakes Spine Center (0.3 miles)
• Bhrany, Devinder Greater Flint Neurology Division (0.4 miles)
• East Michigan Eye Center (0.5 miles)
• Chest and Sleep Medicine Consultants PLC (0.9 miles)
• Advanced General and Oncological Surgery (0.9 miles)

Hospitals

• Select Specialty Hospital (0.3 miles)
• Da Vita (1.6 miles)
• Children's Hospital of Michigan - Hurley Pediatric Surgery Clinic (1.9 miles)
• Ross Medical Education Center-Flint (2.4 miles)
• Mclaren Partial Day Treatment Facility (2.5 miles)
• Dr Ron Coriasso DO (2.8 miles)
• McLaren Health Care Corporation (4.4 miles)

Restaurants

• McDonald's (0.4 miles)
• Qdoba Mexican Eats (1.8 miles)
• Sonic Drive-In (1.9 miles)
• Italia Gardens (2.2 miles)
• Sagano Japanese Bistro (2.2 miles)
• Hooters (2.3 miles)
• Olive Garden (2.6 miles)

Pharmacies

• Good Neighbor Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• Diplomat Specialty Pharmacy (0.4 miles)
• Rite Aid (0.5 miles)
• Flint Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• Community, A Walgreens Pharmacy (1.6 miles)

Places of Worship

• St John Vianney Church (0.8 miles)
• Holy Redeemer Church (3.9 miles)
• House of Prayer Missionary Baptist Church (3.9 miles)

Theaters

• Rave Motion Pictures Flint West 14 (1.3 miles)

Cafes

• Cafe Rhema (2.2 miles)
• Biggby Coffee (2.9 miles)
• Panera Bread (3.3 miles)
• Tim Hortons (4 miles)

Transportation

• Bishop International Airport (FNT) (3.1 miles)
• Amtrak (4.3 miles)

Parks

• Riverbank Park (3.3 miles)