The Sugarbush Manor

Pros

• The staff at The Sugarbush Manor are friendly, respectful, accommodating, helpful, and compassionate.
• Residents have access to activities and meals that promote socialization.
• Families feel comfortable recommending the community to others for their loved ones.
• The staff provided loving care and helped residents feel comfortable during their adjustment period.
• The community is clean, and staff members are friendly when communicating with families over the phone.
• Many residents enjoy good quality food and active exercise programs available at the facility.
• Overall, families express satisfaction with the improvements seen in their loved ones' well-being since relocating to The Sugarbush Manor.

Cons

• The facility did not notify the family of the incident when their loved one fell down the stairs and suffered serious injuries, leading to a lack of communication and concern from the staff.
• There were safety issues regarding a door that was expected to be locked but was not, resulting in the resident's dangerous fall.
• Response time to call button requests was slow, causing frustration for the resident who had to reach out for assistance multiple times.
• Residents were not consistently taken out of their rooms for social activities or dining, limiting their engagement with others.
• Initially, during COVID restrictions, visits to the community were prohibited, impacting family members' ability to connect with their loved ones directly.

Review

The Sugarbush Manor has garnered a variety of feedback from families and loved ones regarding their experiences within the community. In general, many reviews reflect a positive experience with the staff and the services provided to residents. Families appreciate the friendly, respectful, and compassionate nature of the staff members who work diligently to accommodate residents' needs and foster a welcoming environment. The community arranges various activities alongside nutritious meals aimed at promoting socialization among residents, creating an atmosphere where occupants can form connections while enjoying their surroundings.

However, not all experiences have been devoid of challenges. A particularly concerning incident involved a loved one who fell down the stairs in the facility due to a door that was believed to be locked for safety. This unfortunate situation led to serious injuries, including a brain bleed and broken ribs, as well as significant communication issues from the facility's staff. The family was not informed about this severe incident until three days later when they received word from hospital staff instead of being contacted by Sugarbush Manor themselves. Following this alarming episode, it became evident that despite regulations meant to ensure safety, improvements were still necessary; hence state licensing required changes regarding access to potentially hazardous areas within the facility.

Through these difficult circumstances, some families still found solace in having been able to relocate their loved ones after such incidents. They reported feeling relieved knowing that their family members are now receiving appropriate care in an environment they feel is nurturing and supportive overall. Residents who had previously struggled with adjustments have reportedly thrived under Sugarbush Manor’s attentive stewardship. Staff members took time to understand individual needs which brought comfort to residents during their transition into community life—an essential factor for those facing new living arrangements.

Concerns about COVID-19 protocols also permeated several reviews from families who expressed frustration over visitation restrictions preventing them from seeing their loved ones. Despite these limitations, initial impressions showed cleanliness throughout the manor upon arrival and satisfaction with how housekeeping maintained resident rooms during limited visitations amid ongoing pandemic concerns. However, there were mentions of delays in response times when residents pressed call buttons for assistance—sometimes necessitating family intervention through phone calls to remind staff of their loved one's needs.

While organized activities were noted by some reviewers as lacking, it was highlighted that exercise programs still remain available for active residents looking for ways to engage socially or physically within the community setting. Overall sentiment points toward appreciation for facilities that encourage independence among its inhabitants while maintaining adequate support systems tailored toward enhancing quality of life—even amidst external challenges like COVID-19.

Amongst all evaluations emerges an overwhelming sentiment regarding satisfied familial relationships after relocating loved ones into Sugarbush Manor's care continuum—even those expressing earlier apprehensions about adjustments report notable improvements compared to previous placements at other facilities like Brookdale where experiences may not have met expectations as effectively. In conclusion, many families echo a unified recommendation towards considering Sugarbush Manor when searching for senior living options given its commitment towards compassion-driven service alongside continually improving safety measures despite past incidents requiring scrutiny—solidifying it as a commendable option within its sector amidst fluctuating circumstances surrounding health care communities today.

This part of Flint, Michigan offers a convenient location with proximity to various healthcare facilities such as Chest and Sleep Medicine Consultants PLC, Pulmonary Associates PC, and Select Specialty Hospital. The area also features a variety of dining options ranging from fast food chains like McDonald's to sit-down restaurants like Sagano Japanese Bistro and Italia Gardens. Additionally, there are several pharmacies nearby for easy access to medications. For leisure activities, residents can enjoy movies at Rave Motion Pictures Flint West 14 or relax at Riverbank Park. Overall, this neighborhood provides a balance of essential services and recreational opportunities suitable for senior living.

Physicians

• Chest and Sleep Medicine Consultants PLC (0.2 miles)
• Advanced General and Oncological Surgery (0.2 miles)
• Pulmonary Associates PC (0.4 miles)
• Bhrany, Devinder Greater Flint Neurology Division (0.5 miles)
• Great Lakes Spine Center (0.5 miles)
• MaClaren internal medicine residency group (0.5 miles)
• Denny Martin DO (0.7 miles)

Pharmacies

• Good Neighbor Pharmacy (0.3 miles)
• Diplomat Specialty Pharmacy (0.3 miles)
• Walgreens (0.8 miles)
• Rite Aid (1.1 miles)
• Villa Linde Pharmacy (1.3 miles)
• Flint Pharmacy (1.3 miles)
• Linden Pharmacy (1.3 miles)

Hospitals

• Select Specialty Hospital (0.9 miles)
• Children's Hospital of Michigan - Hurley Pediatric Surgery Clinic (1.2 miles)
• Mclaren Partial Day Treatment Facility (2 miles)
• Ross Medical Education Center-Flint (2.2 miles)
• Da Vita (2.3 miles)
• Dr Ron Coriasso DO (3.2 miles)
• McLaren Health Care Corporation (3.8 miles)

Theaters

• Rave Motion Pictures Flint West 14 (0.9 miles)

Restaurants

• McDonald's (1 miles)
• Sagano Japanese Bistro (1.6 miles)
• Qdoba Mexican Eats (1.9 miles)
• Sonic Drive-In (1.9 miles)
• Ruggero's (2.1 miles)
• Italia Gardens (2.1 miles)
• Hooters (2.2 miles)

Places of Worship

• St John Vianney Church (1.4 miles)
• House of Prayer Missionary Baptist Church (4.1 miles)
• Holy Redeemer Church (4.4 miles)

Cafes

• Biggby Coffee (2.5 miles)
• Cafe Rhema (2.9 miles)
• Panera Bread (3 miles)
• Tim Hortons (4.5 miles)

Transportation

• Bishop International Airport (FNT) (3.1 miles)

Parks

• Riverbank Park (3.9 miles)