St John Senior Community in Detroit, MI
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Information last verified:
18300 E Warren Ave, Detroit, MI 48224
For more information about senior living options: (844) 490-3973
The reviewer loves the facility; the staff are very nice, and their family member is always clean and happy. The staff have been pleasant and do an excellent job caring for their loved one. The reviewer would definitely recommend this facility; it is clean, polite, and welcoming—a hidden gem. Front desk staff and CNAs are polite and friendly, and the care is consistently appreciated. Therapists are knowledgeable and help patients regain their capabilities. The reviewer is satisfied with the care their loved one receives there.
The facility is described as horrible, with rude and unprofessional nurses who neglect patients and delay medications. No one answers the phone on weekends. The rooms are outdated, cramped, lack privacy, and are not well cleaned, with persistent odors. Belongings, including Christmas gifts, were stolen by staff. It’s labeled as the worst place to place a loved one and should be shut down. Bedsores, dehydration, and delayed pain medications are reported concerns. The dining service delivers cold or unappealing meals and staff are perceived as lazy. Security and front desk personnel are rude and unhelpful, hindering contact with relatives. Privacy concerns and HIPAA violations arise from shared rooms and lack of discreetness. The billing is criticized as exorbitant and aimed at extracting money.St John Senior Community in Detroit is best suited for families seeking a rehabilitation-forward environment where a resident can gain measurable therapy benefits and where a willing, vigilant family can actively supervise day-to-day care. The setting tends to work for individuals who need structured physical and occupational therapy and who can tolerate shared spaces and variable staffing. It is less appropriate for those demanding flawless, round-the-clock supervision, pristine privacy, and consistently seamless communication with administration. For families prioritizing safety, uniform attentiveness, and stable bedside care, exploring other options is prudent. Yet for residents who respond to skilled therapy and can tolerate ongoing advocacy from loved ones, real gains are possible.
Therapy is the clearest strength here. Physical and occupational therapy teams are described as knowledgeable and effective, with caregivers who help patients recover, regain independence, and complete discharge goals. Several reviews signal a tactile, hands-on approach from therapists, and a subset of staff members, front desk personnel, security, and some nurses and aides, are praised for kindness and professionalism. Cleanliness and courtesy appear in multiple accounts, and a few families feel the environment is welcoming, with staff who genuinely try to ease the transition for loved ones. In practical terms, those seeking a robust rehab trajectory will find credible, goal-oriented services that can translate into real improvements and shorter hospital-to-home cycles.
But the facility is dogged by a long list of significant downsides that many families cannot overlook. Repeated reports highlight delays or omissions in essential care, including missed medications and slower-than-acceptable responses to emergencies. Bedside care is described by some as inconsistent or lacking, with vivid accounts of dehydration, wound care shortcomings, and even serious concerns about patient safety. Communication gaps are a persistent theme: unanswered calls, difficulty reaching administrators, and frustration about being told one thing while another outcome occurs. Some reviewers allege mismanagement, outdated or cramped rooms that compromise privacy, and a troubling pattern of distrust around routine housekeeping and personal belongings. These risks do not merely irritate families; they undermine trust and raise concrete safety questions.
Given the spectrum of experiences, certain families will want alternatives. Those who require reliable, proactive bedside care, transparent incident reporting, and consistent nursing presence should scrutinize other options. Any family with a loved one who is medically fragile, at risk for pressure ulcers, or needing precise medication timing may find the reported lapses untenable. The combination of alleged theft, HIPAA-privacy concerns in shared rooms, and frequent communication breakdowns makes this community a precautionary choice rather than a first pick for most residents. In short, the positives do not fully compensate for the recurring concerns about safety, dignity, and accountability.
For families evaluating this campus, practical due diligence matters most. Schedule unannounced tours and observe several shifts to gauge how staff- resident interactions actually unfold. Request recent incident logs, medication administration records, and a candid explanation of any unresolved concerns. Inspect rooms for privacy and sanitation, test the call system, and talk frankly with current residents about daily routines, meal quality, and response times. Verify staffing ratios during peak hours, and ask to meet the director of nursing or administrator with a concrete plan for how problems will be tracked and resolved. The path to a confident choice hinges on direct evidence gathered through careful, repeated visits rather than promises made during a single tour.
Overall, St John Senior Community presents a mix of credible rehabilitation strength and troubling care gaps. For families who can anchor care with rigorous oversight, advocate decisively for timely medications, clean facilities, and respectful communication, the bottom line is that meaningful improvements are within reach. For those prioritizing consistency, safety, and unambiguous accountability, however, this campus warrants serious caution and comparison against other Detroit-area options. The prudent conclusion is to enter with clear expectations, a proactive oversight plan, and a readiness to move if core safety or dignity concerns persist.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.St John Senior Community in Detroit, MI is an ideal assisted living community for seniors seeking a comfortable and enriching lifestyle. Our community offers various amenities to enhance the well-being of our residents, including devotional services off-site that cater to their spiritual needs. Furthermore, our indoor common areas provide a warm and inviting space for socializing and connecting with fellow residents.
At St John Senior Community, we understand the importance of specialized care, especially for those with diabetes. Therefore, we offer diabetic care services to ensure that our residents receive the necessary support and attention they need to manage their condition effectively.
We believe in promoting an active and fulfilling lifestyle for our residents, which is why we organize devotional activities offsite. These activities allow residents to engage in religious practices outside of the community while fostering a sense of belonging and spirituality.
Our location in Detroit boasts convenient access to numerous essential facilities. With two parks nearby, our residents can enjoy nature walks or picnics in serene surroundings. Additionally, having 12 pharmacies close by ensures easy access to medications and healthcare supplies as needed.
For medical attention, there is one physician located nearby who can provide personalized care and promptly address any health concerns. Moreover, with three hospitals within reach, our residents can have peace of mind knowing that quality healthcare services are readily available.
When it comes to dining options, our community benefits from being surrounded by nine restaurants. This ensures that residents have a variety of culinary choices catering to different tastes and preferences within close proximity.
Lastly, St John Senior Community recognizes the importance of faith for many individuals. Within a short distance from our community are two places of worship where residents can participate in religious services or find solace according to their beliefs.
In summary, St John Senior Community in Detroit offers exceptional amenities such as devotional services off-site and indoor common areas for socialization. We prioritize specialized diabetic care while providing opportunities for inspiring devotional activities offsite. With nearby parks, pharmacies, physicians, restaurants, places of worship, and hospitals, we strive to ensure that our residents enjoy a convenient and fulfilling lifestyle surrounded by the essential amenities they need.
This part of Detroit, Michigan, offers a variety of amenities that can cater to the needs of seniors. With several pharmacies located within close proximity, accessing medication and healthcare supplies is convenient. Additionally, there are hospitals nearby for any emergency medical needs. The presence of various restaurants and cafes provides a range of dining options for seniors looking to enjoy meals outside their homes. Places of worship are also easily accessible for those who seek spiritual fulfillment. Furthermore, the numerous parks in the area offer opportunities for outdoor recreation and relaxation. Lastly, there are reputable physicians and medical centers within a reasonable distance for ongoing healthcare needs. Overall, this neighborhood provides a well-rounded environment that could be suitable for seniors considering senior living in Detroit.
St John Senior Community is located at 18300 E Warren Ave, Detroit, MI 48224 in Wayne County, Michigan
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