Riverview Health And Rehab Center North in Detroit, MI

Information last verified:

18300 East Warren, Detroit, MI 48224

For more information about senior living options: (844) 490-3973

2.7 from 30 reviews
5 stars
9
4 stars
3
3 stars
2
2 stars
1
1 stars
15

Overall Review of Riverview Health And Rehab Center North

Pros

  • pro The staff are described as very nice, and the family member is kept clean and happy.
  • pro It’s recommended as a clean, polite, and welcoming place—a hidden gem.
  • pro The staff are praised for being pleasant and doing an excellent job caring for loved ones.
  • pro The front desk staff, CNAs, and nurses are polite and friendly, and the grandmother feels well treated.
  • pro Therapists are knowledgeable and help patients regain capabilities.
  • pro Several nurse assistants are excellent, contributing to positive care.
  • pro The facility is described as clean and welcoming by residents and families.

Cons

  • pro They describe the facility as horrible and unprofessional, noting a nurse who was rude and failed to administer medications on time.
  • pro They state a bed sore worsened and staff dismissed the seriousness or blamed it on “different standards.”
  • pro They claim the rooms are outdated and cramped, offering little privacy and poor cleanliness.
  • pro They report poor communication, including weekends when no one answers the phone and calls are not returned.
  • pro They allege theft of residents’ belongings by nurses and cleaning staff.
  • pro They criticize the staff as lazy and unaccountable, with rude bedside manners.
  • pro They recount neglect leading to dehydration, pain, and delays in receiving pain medication.
  • pro They accuse billing practices of being money-driven, with high monthly charges for minimal care.

Review

Riverview North is best suited for families prioritizing post-acute rehabilitation with access to therapy and a relatively straightforward care routine, provided there is tolerance for fluctuation in daily caregiving and communication. The strongest practical draw is the therapy track: physical and occupational therapy are described as knowledgeable and capable, and some patients emerge with meaningful functional gains. The environment can feel welcoming in pockets, with several reviewers noting friendly staff and a courteous front-line presence. For families focused on rehabilitation milestones and a budget-conscious option, Riverview North can meet those needs if one accepts that the day-to-day care and communication can vary.

Those who should seriously consider alternatives are families seeking consistently reliable staffing, airtight accountability, and privacy that never feels compromised. A persistent thread across experiences is uneven bedside manner, missed calls, and occasional gaps in responsiveness that escalate when a loved one is acutely ill or in need of timely medications. Chronic concerns include outdated rooms with tight privacy, limited space for two residents, and inconsistent cleanliness. If dignity, predictable communication, and a professional standard of care are non-negotiable, competing facilities with stronger track records in these areas deserve serious consideration.

The main strengths, responsive therapy teams and some caregivers who go the extra mile, do offset limited in-room privacy and sporadic staffing gaps only to a point. When therapy sessions are consistent and staff are genuinely attentive, progress is possible and meaningful. However, the notable cons pull hard against those gains: reports of delayed medications, call buttons that fail, and staff shortages on weekend shifts undermine safety and comfort. Cleanliness inconsistencies and odors in restrooms further erode trust and raise red flags about daily housekeeping practices. In short, the pros offer real value, but the cons frequently blunt their impact.

A second, more troubling set of concerns centers on patient safety and treatment integrity. Reviews recount bedsores, dehydration episodes, and even accusations of theft or neglect that would alarm any family considering long-term placement. HIPAA privacy breaches, rooms that feel too open to discuss medical information, appear in multiple accounts, along with complaints about unresponsiveness from doorside staff and security personnel who are not always courteous. Food quality and temperature, while not universal deal-breakers, are described as unappealing or inconsistent, reinforcing the sense that this is a facility that struggles to maintain a consistently high standard across all departments.

To navigate a decision with these dynamics, families should pursue a practical due diligence plan. Schedule several on-site visits at different times, including weekends, to gauge actual staffing levels and responsiveness. Speak with administration about incident history, housekeeping standards, and how medications are managed and verified. Request to tour a private room to assess privacy and space, and ask concrete questions about call-button reliability and nurse availability for urgent needs. Verify the rehabilitation program’s continuity, how frequent are sessions, and who oversees progress? Collect firsthand impressions from current residents and families, and review any state inspection notes for recent improvements or ongoing concerns.

Ultimately, Riverview North serves a niche audience: those who value rehabilitative therapy and a hopeful trajectory, and who can tolerate variability in daily care and communication. For families where safety, consistent attentiveness, and pristine privacy are paramount, alternatives should be pursued with priority. The decision hinges on balancing the potential for meaningful recovery and personal interaction with the real risk of inconsistent caregiving and troubling operational gaps. If the goal is predictable, respectful care across all facets of daily living, exploring other options is the prudent course.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Riverview Health And Rehab Center North in Detroit, MI is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community has a beauty salon where residents can enjoy pampering themselves, and they can also stay entertained with cable or satellite TV in their fully furnished apartments. Transportation is readily available for both community operated transportation and transportation to doctors appointments.

For those who enjoy technology, there is a computer center and Wi-Fi/high-speed internet throughout the facility. A dining room provides restaurant-style dining experiences, and there is also a kitchenette available for residents who prefer to cook their own meals. Housekeeping services ensure that the living spaces are always clean and comfortable.

Residents can engage in various activities at Riverview Health And Rehab Center North. The fitness room allows them to stay active, while the gaming room offers opportunities for friendly competition. Outdoor space and gardens provide a serene setting for relaxation or leisurely walks. There is also a small library for those who enjoy reading.

Care services provided include 24-hour call system and supervision for added safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their required medications on time, while special dietary restrictions are accommodated in meal preparation.

The community also focuses on mental wellness with a dedicated program. Transportation arrangements make it convenient for residents to visit pharmacies, physicians, restaurants, places of worship, and hospitals located nearby.

Overall, Riverview Health And Rehab Center North offers an engaging and supportive environment where residents can live comfortably while receiving the necessary care services they need.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (0.5 miles)
  • Rite Aid (1.2 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.3 miles)

Hospitals

  • Select Specialty Hospital (0.7 miles)
  • St John Hospital & Medical Center (0.7 miles)
  • Henry Ford Medical Center (1.1 miles)
  • St John Macomb Hospital (8 miles)
  • St John Macomb-Oakland Hospital Warren Emergency Care (8 miles)
  • Detroit Receiving Hospital (8 miles)
  • DMC Heart Hospital (8.2 miles)

Restaurants

  • Cadieux Cafe (0.8 miles)
  • National Coney Island (2.8 miles)
  • Little Caesars Pizza (3.3 miles)
  • Gilbert's Lodge (3.5 miles)
  • Joseph's Coney Island (3.5 miles)
  • Wally's Frozen Custard (3.6 miles)
  • Shores Inn Food & Spirits (3.9 miles)

Places of Worship

  • Grosse Pointe United Methodist Church (1.1 miles)
  • St Joan Of Arc Church (3 miles)
  • St Charles Church (5.8 miles)
  • St John's Presbyterian Church (7.6 miles)

Parks

  • Matthew C Patterson Park (3 miles)
  • Windmill Pointe Park (3.5 miles)
  • Lac St Claire Park (6.1 miles)
  • Belle Isle Park (6.3 miles)
  • Lakewood Park (6.3 miles)
  • Valade Park (7.4 miles)
  • Center Line Memorial Park (7.7 miles)

Physicians

  • Pointes Allergy And As (4 miles)
  • Beaumont East Area Family Physicians (7.6 miles)
  • Childrens Hospital Of Michigan Specialty Center - Detroit (8 miles)
  • University Health Center (8.1 miles)
  • Henry Ford Macomb Family Medicine & Gynecology (8.5 miles)

Cafes

  • Tim Hortons (6.3 miles)
  • Tim Hortons (6.6 miles)
  • Tim Hortons (7.1 miles)
  • Tim Hortons (7.6 miles)
  • Panera Bread (8.4 miles)

Frequently Asked Questions

Where is Riverview Health And Rehab Center North?

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