18300 East Warren, Detroit, MI 48224
For more information about senior living options: (844) 490-3973
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The facility is described as clean, polite, and welcoming. Families report that their loved ones are well cared for, kept clean, and happy. Reviewers would definitely recommend the facility to others. Therapists are described as knowledgeable and helpful, with physical and occupational therapy aiding recovery. Front-desk staff, CNAs, and nurses are consistently described as polite, friendly, and attentive. The facility is regarded by some as a hidden gem with a positive, healing atmosphere. Staff are praised for their kindness and hard work, contributing to positive experiences for residents.
The facility is the worst place to send a loved one. No one answers the phone on weekends. A nurse was described as rude and nasty and not fit to work with people. Medications were not administered on time, causing distress. The facility should be shut down. Belongings were stolen from a resident, including Christmas gifts. The security guard was rude and did not allow family members to speak to their relative. The rooms were outdated, lacked privacy, and were too small for two people. Meals were delivered cold or unappealing. There were privacy concerns and potential HIPAA violations due to staff behavior.Riverview North elicits a broad range of experiences from families and loved ones, with some accounts singing its praises and others sounding alarms. On the positive side, several reviewers express genuine appreciation for the facility, noting that the staff are kind, the environment can feel welcoming, and that some residents are well taken care of. One family member describes the staff as "so nice" and their loved one as "clean and happy," adding that although nothing is perfect, the care team does an "excellent job" and the facility is a "hidden gem." Another observer highlights pleasant interactions with the front desk and 3rd-floor nursing assistants, emphasizing that their grandmother was treated well and that the therapists and some nurses are knowledgeable and supportive. In some cases, families praise the memory-care units for cleanliness and reliability, and even as they acknowledge limitations, they still express a preference for Riverview North over other options.
Yet, alongside these positives sit a steady drumbeat of troubling experiences that many families say should not be tolerated. Several reviews describe neglectful or rushed care, including situations where a patient's personal hygiene - hair, beard, and skin - fell into disarray or where a caregiver failed to change dirty diapers. One account vividly details a situation where a family member reported not being changed for extended periods, with concerns about odor and general cleanliness. Others recount delays or omissions in giving medications, leaving patients uncomfortable or in pain, and in at least one case, a patient reported not receiving pain relief after back surgery, leading to a rapid trip to a hospital and a difficult departure from the facility. These experiences are framed as not just inconveniences but as serious lapses in care and safety.
Communication breakdowns and responsiveness appear repeatedly as critical frustrations. Several reviews recount calls to the facility going unanswered, especially on weekends, and families feeling unable to get timely updates about their loved ones. One narrative describes a scenario where staff failed to answer a social worker's attempts to coordinate discharges or additional care, leaving families to navigate complex decisions with little guidance. The sense that important information is being blocked or delayed contributes to a feeling of disconnection between the facility, families, and outside care providers, with some reviewers noting miscommunications that can affect a patient's health and discharge planning.
Privacy and safety concerns also loom large in the accounts. Reviewers describe two-person rooms with inadequate space and limited privacy, making it difficult to discuss medical information discreetly. HIPAA violations are invoked by one reviewer who contends that the layout and room size compromise patient privacy. Other safety-related complaints include broken or poorly functioning call buttons, inadequate access to showers or toilets, and an overall impression that the physical environment is outdated and not conducive to comfortable recovery. In one particularly explicit account, a patient notes being unable to access a bedpan and having to wait for staff assistance, an experience that underscores fears around safety and dignity during recovery.
There are also serious allegations about conduct and professionalism. Some reviewers describe rude, dismissive, or seemingly overwhelmed staff - nurses or aides who are hard to locate when needed and who display less-than-stellar bedside manners. There are reports of theft or misplacement of personal belongings, with one account claiming that Christmas gifts were stolen and the family member confronted staff who allegedly could not account for the items. A separate observation targets a security guard described as rude and unhelpful, with repeated interruptions to staff or family attempts to reach a patient. Taken together, these stories paint a picture of a facility where trust can be eroded by experiences of neglect, inconsistency, or perceived disrespect.
Despite the strong criticisms, some reviewers acknowledge that a subset of personnel - therapists, some nurses, and a few front-desk workers - perform well under demanding circumstances and show genuine care. One account praises the therapists for helping a patient regain capabilities and notes that therapy sessions were a bright spot and instrumental in supporting discharge planning. Another reviewer mentions that, while not perfect, the care team's efforts in therapy and rehabilitation contributed positively to the patient's progress, and that communication with payers like Blue Cross and Blue Shield revealed gaps that the facility's administration should address. These nuanced perspectives suggest that the experience at Riverview North can vary by unit, shift, and individual caregiver, with some staff delivering compassionate, effective care even when systemic problems persist.
In sum, the landscape at Riverview North is clearly mixed and highly dependent on the day, the unit, and the particular staff on duty. For families, this collection of experiences underscores the importance of a careful, proactive approach: visiting in person, asking pointed questions about hygiene, medication administration, and discharge planning, and seeking clear information about staffing levels and responsiveness. Where issues arise, it may be prudent to document concerns, request escalation, and consider engaging the facility's management or regulatory channels to address potential safety and quality gaps. While some families remain confident in the care their loved ones receive, others urge caution and advocate for improvements in cleanliness, privacy, communication, and consistency of caregiving.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview Health And Rehab Center North in Detroit, MI is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community has a beauty salon where residents can enjoy pampering themselves, and they can also stay entertained with cable or satellite TV in their fully furnished apartments. Transportation is readily available for both community operated transportation and transportation to doctors appointments.
For those who enjoy technology, there is a computer center and Wi-Fi/high-speed internet throughout the facility. A dining room provides restaurant-style dining experiences, and there is also a kitchenette available for residents who prefer to cook their own meals. Housekeeping services ensure that the living spaces are always clean and comfortable.
Residents can engage in various activities at Riverview Health And Rehab Center North. The fitness room allows them to stay active, while the gaming room offers opportunities for friendly competition. Outdoor space and gardens provide a serene setting for relaxation or leisurely walks. There is also a small library for those who enjoy reading.
Care services provided include 24-hour call system and supervision for added safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their required medications on time, while special dietary restrictions are accommodated in meal preparation.
The community also focuses on mental wellness with a dedicated program. Transportation arrangements make it convenient for residents to visit pharmacies, physicians, restaurants, places of worship, and hospitals located nearby.
Overall, Riverview Health And Rehab Center North offers an engaging and supportive environment where residents can live comfortably while receiving the necessary care services they need.
Riverview Health And Rehab Center North is located at 18300 East Warren, Detroit, MI 48224 in Wayne County, Michigan
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