Riverview Health And Rehab Center North is a nursing home community in Detroit, MI.
Information last verified:
18300 East Warren, Detroit, MI 48224
For more information about senior living options: (866) 208-4318
Many reviewers describe staff as polite, friendly, and helpful during care.
Several residents and families say the front desk and nursing staff are welcoming, polite, and treat people well. A number of reviews also note that staff helped with hands-on care and responded with pleasant bedside manners. One mixed review still says they took very good care overall while handling patient-assist challenges.
Reviewers repeatedly report trouble getting phones answered and getting updates when they call.
Multiple reviewers say they could not reach the facility by phone or that calls were not returned, including weekend hours. Others describe difficulty reaching administration or the director of nursing, and one reviewer mentions staff being hard to find when assistance was needed. In contrast, some reviews describe positive interactions, suggesting experiences vary by situation and staff coverage.
Some families report cleanliness problems, including dirty conditions and unpleasant odors.
A few reviews describe residents arriving with hygiene issues and staff not addressing them promptly. Others mention rooms that were not kept as clean as expected, including reports of bathroom and shower areas with strong odors. Separate feedback also mentions a constant smell, and one reviewer ties their negative experience to a worsening bed sore while the person was there.
Some reviewers say meals were unappealing or served cold.
One family says delivered dietary meals were often cold or unappealing, which led them to bring food in daily. Another reviewer simply calls out the food as poor, describing the overall experience with meals and care together.
Therapists are described as helpful for regaining abilities, though bedside approach varies.
One reviewer says physical and occupational therapy were knowledgeable and helped them work toward regaining capabilities. A separate review felt the physical therapists were insensitive at times, even while the reviewer remained satisfied overall. Together, the feedback suggests therapy can be beneficial but experiences with how it is delivered differ.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
180 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesRiverview Health And Rehab Center North is located at 18300 East Warren, Detroit, MI 48224 in Wayne County, Michigan
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