West Roxbury Health & Rehabilitation Center in West Roxbury, MA
West Roxbury Health & Rehabilitation Center is a nursing home community in West Roxbury, MA.
Information last verified:
5060 Washington Street, West Roxbury, MA 02132
For more information about senior living options: (866) 208-4318
3.2 from 26 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 stars
10
Overall Review of West Roxbury Health & Rehabilitation Center
common10 reviews mention this
Staff support feels attentive
Residents and families most often describe attentive, helpful staff and strong day-to-day care.
Many reviewers say the staff are attentive and available when needed, including nurses and aides. Several describe their rehab or recovery experience positively, describing real healing or overall excellent care. Others mention friendly, welcoming interactions that make visits feel easier. A few negative reviews criticize staff as unprofessional or dismissive, but the dominant theme is supportive hands-on care.
common4 reviews mention this
Activities and movies stand out
Activities are repeatedly described as engaging, including movies and scheduled outings.
Multiple reviews highlight scheduled activities as a bright spot, with people describing movies as up to date and enjoyable. Others mention having many different activities to choose from and a steady routine for daytime engagement. One reviewer also credits the activities lead personally for keeping things fun. Overall, residents and visitors who comment on daily life tend to speak positively about how activities are run.
caveat4 reviews mention this
Pest problems are a major concern
Some reviews report mice and roaches, which residents and families find unacceptable.
A recurring complaint is pests, with reviewers describing mice, roaches, and other infestations. Several of these comments connect the issue to patient rooms and housekeeping problems. Even among reviews that otherwise praise care, pest-related experiences are treated as serious enough to recommend against the facility. This is the most prominent negative theme across the feedback.
caveat5 reviews mention this
Care responsiveness is questioned
A portion of reviewers describe delays, poor follow-through, or being ignored when help is needed.
Some reviews say they had to wait for help or that staff ignored patients, including during moments when assistance was needed for safety. Other comments describe care as reduced or inadequate, including concerns about therapy and basic attention. There are also reports of staff behavior feeling unprofessional in the moment, which reviewers frame as undermining overall care quality. Taken together, these reviews raise concerns about responsiveness and follow-through for certain residents.
common2 reviews mention this
Facility feels quiet and comfortable
A couple of reviews describe the facility as quiet and comfortable during stays.
At least a few reviewers characterize the setting as calm and comfortable. One reviewer links the quiet atmosphere with being able to do many different activities. Another notes comfort alongside positive comments about the facility and staff. While fewer reviews mention it than other themes, it supports the overall impression for those who comment on day-to-day environment.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
76 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Gen Edw L Logan International (10 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Chick-Fil-A (0.9 miles)
Corrib Pub & Restaurant (1.1 miles)
Eggs & Thai Cafe (1.6 miles)
McDonald's (1.7 miles)
Yard House (2.7 miles)
McDonald's (4.6 miles)
Echo Bridge Restaurant (4.9 miles)
Cafes
Starbucks (1 miles)
Mike's Donuts (3.4 miles)
Blue Bottle Coffee (4.1 miles)
Dunkin' Brands (4.1 miles)
French Press Bakery & Cafe (4.4 miles)
Reign Drink Lab (5.5 miles)
Tatte Bakery & Cafe (6.1 miles)
Hospitals
West Roxbury VA Hospital (1.2 miles)
New England Baptist Outpatient Care Center (2.9 miles)
West Roxbury Health & Rehabilitation Center on seniors.fyi includes 4 photos including images showing interior, office, lighting, reception area, mirrors, workspace, windows, decor, and more.
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Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.
West Roxbury Health & Rehabilitation Center photos
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Interior
Decor
Building
Office
Interior
Decor and Windows
Dining, Lighting, and Chandelier
Landscaping, Building, Exterior, and Urban
Office
Mirrors, Reception Area, and Workspace
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