Parkway Health And Rehabilitation Center is a nursing home community in Boston, MA.
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Parkway Health And Rehabilitation Center in Boston, MA
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1190 Vfw Parkway, Boston, MA 02132
For more information about senior living options: (866) 208-4318
Several reviews describe strong odor and filthy conditions.
Multiple residents and family members report unpleasant odors on entry and describe the facility as dirty. Reviewers also mention rooms or belongings not being handled properly during their stay. In contrast, a smaller set of reviews describe the overall experience positively, but the cleanliness complaints are recurring.
Some reviewers allege missed care, medicine problems, and neglect.
A number of reviews accuse the staff of not attending to basic needs, including concerns around medication not being provided as expected. Several reviewers use strong language about neglect or abuse, including being left in unsanitary conditions for extended periods. Even among the more positive comments, the negative reviews focus heavily on safety and accountability during skilled nursing rehabilitation stays.
Reviews are mixed on food quality and nutrition support.
Some reviewers say the food was unappetizing, difficult to eat, or not served warm, and one describes limited rehab attention beyond meals. Others report improvement, including that the food improved after a new administrator started. A few reviews also connect their or a loved one’s weight loss or missed meal issues to the time spent there.
Some families report trouble getting calls answered or messages delivered.
Two reviewers describe communication failures, including phone calls not being answered or transfers not going through. Another review adds that the front desk was difficult to work with when trying to coordinate care and transportation, including difficulty locating a family member after agreed timing. These complaints center on responsiveness rather than daily programming.
Some residents and families praise certain staff members.
While many reviews criticize care and responsiveness, several families describe staff as kind, professional, and attentive. One reviewer calls out a specific staff member for good customer service, and others mention nursing and the broader staff positively. A couple of reviews also describe improvements in staff and food after leadership changed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
141 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Gen Edw L Logan International (10 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesThis part of Boston, Massachusetts offers a mix of convenient amenities for senior living. With multiple hospitals and pharmacies within close proximity, residents have easy access to healthcare services. The variety of restaurants and cafes provide dining options for every palate, while the nearby parks offer opportunities for outdoor recreation and relaxation. Additionally, there are several physicians' offices in the area, ensuring medical care is easily accessible. The presence of theaters and transportation options make it easy for seniors to enjoy entertainment and explore the city. Places of worship are also available for those seeking spiritual fulfillment. Overall, this neighborhood provides a well-rounded living environment with everything seniors may need within reach.
Parkway Health And Rehabilitation Center is located at 1190 Vfw Parkway, Boston, MA 02132 in Suffolk County, Massachusetts
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