Stonehedge Health Care Center is a nursing home community in W Roxbury, MA.
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Stonehedge Health Care Center in W Roxbury, MA
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5 Redlands Road, W Roxbury, MA 02132
For more information about senior living options: (866) 208-4318
Residents and families frequently describe the facility as dirty and poorly maintained.
Multiple reviews call out cleanliness problems like insects, rodents, and unpleasant odors. Several also describe dirty bathrooms or rooms, along with reports of pests showing up in living areas. A few reviewers say these issues were severe enough to move loved ones out quickly or recommend closure.
Food is mentioned frequently, with reviews split between poor quality and personal favorites.
Some reviewers describe the food as inedible or stale, and several mention strong or lingering food-related smells. There are also complaints about preparation and storage practices tied to problems like food poisoning during holidays. On the other hand, a smaller number of reviews say the food is good and even their favorite part of the stay.
Some families report delays or errors with medication and needed attention.
A number of negative reviews describe medication problems, including getting the wrong medication or delays in receiving prescribed pain relief. Others mention calls for assistance not being answered promptly or care being seemingly ignored during health episodes. At least a few reviews frame these issues as reasons for urgent transfers to the hospital or for leaving the facility.
Many reviews single out staff members as caring, helpful, and responsive.
Several positive reviews thank nurses, the director of nursing, and patient-facing staff for being kind, knowledgeable, and attentive. A recurring thread is that an ambassador or specific team members helped residents feel supported during difficult days. Even in reviews that are otherwise negative, a few name individual nurses or therapy-related staff as doing exceptional work.
Reviews frequently reference hospitals and emergency care around the area.
Some reviews mention nearby hospital systems and describe being taken to the ER during concerning health events. That aligns with the community’s surrounding options for major care needs, including nearby hospitals and physician locations. For families weighing skilled nursing and rehab, this appears as an important practical consideration in the review discussions.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
79 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Gen Edw L Logan International (9 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesStonehedge Health Care Center is located at 5 Redlands Road, W Roxbury, MA 02132 in Suffolk County, Massachusetts
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