Stonehedge Health Care Center

Pros

• The ambassador, Mirian, is praised for being helpful, kind, and patient.
• The Stonehedge team is appreciated for providing good treatment and care.
• The nursing home received positive feedback for its friendly staff and the quality of care provided to a grandparent.
• One reviewer acknowledges that their grandfather received good care and rehabilitation services at the facility.
• Another review highlights the friendly staff and positive experiences with the nursing home for their loved one's care.

Cons

• The staff withholds medicine and ignores patients' calls for help.
• The facility did not address a flooded bathroom until the next day.
• When requesting to speak to a case manager, the staff claimed they were on vacation.
• The food is stale and inedible.
• The staff does not adequately assist patients with basic needs, such as using a bedpan.
• The facility is dirty and lacks proper cleanliness.
• Employees are only there for a paycheck and do not provide proper care.
• There is a lack of communication about patients' conditions and medical emergencies.
• The staff ignores requests for assistance and fails to contact EMS when necessary.
• Multiple directors have passed through the facility, indicating possible management issues.
• Patient neglect has resulted in kidney damage and potential neurological damage.
• Nurses at the facility have poor bedside manners and lack professionalism.
• The environment is described as smelly, unhealthy, and uncaring.
• Staff members spend more time gossiping than providing care for residents.
• Patients are neglected, their requests are ignored, the facility smells terrible, and the staff is rude.
• These statements have been paraphrased from the original reviews provided)

Review

Stonehedge Nursing Home has received a mix of positive and negative reviews from residents and their families. While some individuals have had a positive experience, others express deep dissatisfaction with the facility.

One reviewer, David, mentions that he has been at Stonehedge for 8 months and has received good treatment. He specifically appreciates the help and kindness of his ambassador Mirian. David is grateful to the Stonehedge team for taking care of him.

However, another reviewer strongly warns against sending anyone to this facility. They claim that medicine is withheld from patients and staff members take up to an hour to respond to calls from patients. The reviewer also shares a disturbing incident where their mother's bathroom flooded overnight and was not fixed until the following day. Additionally, they allege that when they requested to speak with their mother's case manager, they were told that she was on vacation despite being informed earlier that she was present.

Another reviewer expresses horror at the lack of bedside manners and cleanliness in the facility. They note that although hospital food may not be gourmet, it should still be edible unlike the food at Stonehedge. This particular individual recounts an incident where the staff failed to put their sister on a bedpan until they arrived hours later. They describe the employees as being solely motivated by their paychecks.

In a similar vein, another person rates Stonehedge with zero stars due to their negative experience with their grandfather as a patient in the hospice floor. According to this review, there was miscommunication regarding their grandfather's eating habits and subsequent convulsions which led them to discover he had suffered a stroke. Despite demanding he be taken to an emergency room due to his critical condition, the nursing home allegedly failed to do so promptly. As a result, it is claimed that their grandfather now has kidney damage and potentially neurological damage from sitting for two days after having a stroke.

A different reviewer describes Stonehedge as "the worst nursing home EVER." They express dismay over the rude and unprofessional staff, as well as the smelly and unhealthy environment. This individual emphasizes that it is disappointing to see employees gossiping instead of providing care for the residents.

Another reviewer echoes the sentiment of Stonehedge being a terrible place and recalls their personal experience with a neglected family member who passed away in the facility. They mention that their loved one's requests were not fulfilled, and even when they specifically asked for anything except one particular meal, that meal was served. The reviewer describes the staff as rude, ignorant, and uncaring. They strongly advise against sending anyone to Stonehedge if their well-being is a priority.

On a slightly more positive note, one reviewer acknowledges that their granddad received good care at Stonehedge after undergoing knee replacement surgery. Although the rooms were smaller than expected, they found the staff to be friendly and appreciative of the coordinated efforts between nurses and rehab professionals.

However, another reviewer paints a grim picture of Stonehedge as filthy and unkempt. They mention unpleasant smells throughout the building, angry employees who are slow to respond to patients' needs, overcrowded hallways obstructed by wheelchairs and beds, frequent mix-ups with laundry deliveries, lack of personal display space for patients' belongings, limited options for bathing oneself, insufficient bathroom facilities shared by multiple rooms, and inadequate explanations during disturbances caused by nearby truck traffic. Additionally, this person claims that improper food storage has led to their grandmother experiencing food poisoning during holidays.

In conclusion, opinions on Stonehedge Nursing Home are varied but tend towards negative experiences. Some individuals appreciate certain aspects such as good treatment from specific staff members or successful rehabilitation efforts. However, multiple reviewers describe issues related to negligence in patient care, poor cleanliness standards, unresponsive staff members, unsatisfactory food quality/storage practices,and general dissatisfaction with the facility as a whole.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (2.1 miles)
• Wegmans (2.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)

Restaurants

• Corrib Pub & Restaurant (0.6 miles)
• Chick-Fil-A (2.1 miles)
• McDonald's (2.8 miles)
• Eggs & Thai Cafe (3 miles)
• Veggie Crust (3.5 miles)
• McDonald's (3.6 miles)
• Echo Bridge Restaurant (4.1 miles)

Hospitals

• West Roxbury VA Hospital (1.4 miles)
• Lemuel Shattuck Hospital (2.6 miles)
• New England Baptist Hospital (3.7 miles)
• Brigham and Women's Hospital (4 miles)
• Boston Children's Hospital (4.1 miles)
• New England Baptist Outpatient Care Center (4.5 miles)
• Newton-Wellesley Hospital (5.7 miles)

Parks

• Pagel Playground (1.6 miles)
• Larz Anderson Park (1.8 miles)
• Cutler Park (2.5 miles)
• Jamaica Pond (2.6 miles)
• Olmsted Park (2.9 miles)
• Almont Park (2.9 miles)
• Franklin Park (3.2 miles)

Cafes

• Mike's Donuts (2.3 miles)
• Starbucks (2.4 miles)
• Blue Bottle Coffee (2.6 miles)
• French Press Bakery & Cafe (4.4 miles)
• Tatte Bakery & Cafe (4.7 miles)
• Reign Drink Lab (4.8 miles)
• Starbucks (4.9 miles)

Theaters

• Showcase SuperLux (2.6 miles)
• Cinema World Majestic 7 (5.1 miles)

Physicians

• Dedham Medical (3.2 miles)
• Mass. Eye and Ear (3.8 miles)
• Bidmc Lowry Building (4 miles)
• Harvard Medical School (4.1 miles)
• Carney Hospital (4.4 miles)
• Harvard Vanguard Medical Associates (4.7 miles)
• Harvard Vanguard Medical Associates – Spinal Unit/Pain Management (4.7 miles)

Transportation

• MBTA Reservoir Station (3.3 miles)
• Readville (3.5 miles)
• MBTA Ruggles Station (4.6 miles)
• MBTA Fenway Station (4.6 miles)
• MBTA Kenmore Station (5.1 miles)
• Route 128 station (5.4 miles)
• MBTA - JFK/UMass (5.5 miles)