Stonehedge Health Care Center in W Roxbury, MA
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5 Redlands Road, W Roxbury, MA 02132
For more information about senior living options: (844) 490-3973
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Victoria R., the director of nursing, is praised for an exceptional work ethic, caring demeanor, and extensive knowledge. Mirian De Souza is described as an ambassador who arrives with a smile and greatly improves patients' days. PT and OT services are highlighted as exceptional, helping patients reach their goal of going home. Nurse Alitane Olivier is called a true gem whose caring and kindness will carry her far in her career. Stonehedge Rehab is presented as a welcoming place that fosters a sense of community and delivers excellent customer service. The staff are noted as willing to help, respectful, and dependable, with efficient and courteous management. There is a great substance abuse counselor who is attentive to the needs of those who require extra support. The administrator is described as very nice, contributing to a positive overall environment.
The facility is filthy and overrun with cockroaches and mice. The food is practically inedible, and some incidents suggest the place should be closed down. The staff are underqualified, with multiple medication errors reported. Patients are left without timely assistance, including being found sitting in urine for extended periods. The building is run-down, dirty, with a terrible odor and pest problems. The bedside manner is rude, unprofessional, and lacking compassion. Families report poor communication and delays in critical care or emergency response. Residents have been neglected or not cared for properly, including being left unfed. There are accusations of using sleeping drugs to confine residents to their rooms. The facility is described as a place to avoid, often labeled a "death hole" or worse. Administration is criticized for poor oversight and frequent changes without addressing concerns. There are safety and cleanliness hazards, including unclean halls, unmade beds, and dirty bathrooms.Stonehedge Health Care Center in West Roxbury is best suited for seniors who need focused post-acute rehabilitation and steady nursing oversight. When recovery hinges on rigorous physical therapy and hands-on daily care, the strongest asset is the rehab team, with leaders such as the Director of Nursing, Victoria R., who consistently demonstrates dedication and clinical know-how. The facility also relies on resident ambassadors whose daily presence can lift a difficult stay. For families prioritizing tangible rehab progress and a responsive nursing presence, Stonehedge can deliver meaningful gains and a clear path back home, provided expectations acknowledge occasional reliability gaps in non-clinical operations.
Those considering alternatives should weigh the facility's well-documented caregiving gaps. A substantial thread of reviews describes unsanitary conditions, persistent pests, odors, and delayed responses to alarms or calls for assistance. Medication safety is a recurrent red flag, including episodes of wrong medications and delayed attention to urgent needs. For families seeking a consistently clean environment, reliable housekeeping, and flawless medication administration, other skilled nursing options are likely a safer match. Those who require a transparent, highly predictable daily routine may want to explore other facilities with stronger track records in basic safety and facility upkeep.
The core pros can offset, but do not fully erase, the main cons. The standout rehabilitation program - PT and OT - and the ability of nursing leadership to intervene and coordinate care create real momentum for residents aiming to regain mobility and independence. Ambassadors - staff or volunteers who build rapport and encourage residents - often transform difficult days into manageable ones, providing emotional ballast when medical tasks become trying. Still, the weight of cleanliness concerns, pest issues, and reported medication errors often tempers the rehab wins. In practical terms, functional gains achieved in therapy may be undermined by a day-to-day environment that feels unsafe or inconsistently supervised.
Environmental and cultural dynamics add further nuance. Some residents describe Stonehedge as welcoming and culturally diverse, with a sense of community and commendations for the kitchen staff and certain caregivers. Yet other accounts paint a stark contrast: rooms that smell, beds unmade, and housekeeping gaps that recur across shifts; reports of rude or inattentive responses to bells and the impression that the facility operates on a "paycheck-first" culture rather than resident-first care. The mix is jarring and means families must weigh whether the rehab momentum can be sustained amid ongoing concerns about basic cleanliness, safety, and staff consistency.
For families evaluating Stonehedge, practical due diligence is essential. Request a tour that includes direct conversations with the DON and multiple frontline staff, and insist on current staffing ratios, incident logs, and remediation plans. Observe therapy sessions to gauge the collaboration between therapy and nursing teams and speak with current residents or families about responsiveness and bedside care. Probe the facility's pest control, sanitation, and food service oversight, and review medication administration protocols and pharmacy coordination. Consider a short-term rehab stay as a trial to assess whether the environment stabilizes around the patient's needs before committing to long-term placement.
The bottom-line verdict is nuanced and pragmatic. If rehab milestones, visible nursing leadership, and a supportive ambassador team align with the family's priorities, Stonehedge can be a workable recovery-focused choice. However, for families prioritizing unwavering cleanliness, guaranteed medication safety, and uniformly timely response to alarms or requests, alternatives are strongly advised. In short, Stonehedge offers meaningful rehab potential and a compassionate core, but success hinges on active family involvement, vigilant oversight, and readiness to pivot if the care environment does not consistently meet safety and quality benchmarks.
79 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Stonehedge Health Care Center in West Roxbury, MA is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community prides itself on providing a homely and welcoming environment where residents can enjoy their golden years.
In terms of amenities, Stonehedge Health Care Center offers various facilities to cater to the diverse needs and interests of its residents. There is a beauty salon for residents who wish to pamper themselves, as well as a gaming room and small library for entertainment and relaxation. The fitness room and wellness center are available to promote physical health and well-being. Residents can also enjoy outdoor spaces, such as gardens, for leisurely walks or simply to enjoy the fresh air.
The dining options at Stonehedge Health Care Center are exceptional, with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated, ensuring that each resident's nutritional needs are met. Additionally, the community provides meal preparation and service to assist residents with their daily meals.
Care services at Stonehedge Health Care Center are comprehensive and personalized. With a 24-hour call system and supervision, residents can feel safe knowing that help is readily available whenever they need it. Highly trained staff provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management ensures that residents take their medications correctly and on time. A mental wellness program is offered to support emotional well-being.
Stonehedge Health Care Center also prioritizes social engagement through various activities planned throughout the day. Residents have access to concierge services for any assistance they may require. Fitness programs are available for those who wish to stay active, while planned day trips provide exciting opportunities for exploration outside the community's premises. Resident-run activities offer opportunities for social interaction among peers.
The surrounding area of Stonehedge Health Care Center boasts excellent amenities as well. There are several cafes, parks, pharmacies, physicians' offices, and restaurants in close proximity. Transportation options are also available for residents who require non-medical transportation or transportation to doctors' appointments. The community is conveniently located near hospitals and theaters.
In sum, Stonehedge Health Care Center offers a comfortable and vibrant assisted living community where residents can enjoy a range of amenities and care services tailored to their individual needs. With a focus on both physical well-being and social engagement, this community strives to enhance the quality of life for its residents.
Stonehedge Health Care Center is located at 5 Redlands Road, W Roxbury, MA 02132 in Suffolk County, Massachusetts
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