Maristhill Nursing & Rehabilitation Center
Save66 Newton Street, Waltham, MA 02453
For more information about senior living options: (844) 490-3973
Maristhill Rehab is described by several families as a place of real warmth and capable clinical care, even as they acknowledge tougher realities that come with any busy rehab hospital. Across the different accounts, the nursing staff, CNAs, and therapists are frequently praised for their kindness, attentiveness, and dedication. Families recount that the nurses and aides are compassionate and that the rehabilitation team - PT, OT, and speech therapy - often goes above and beyond to encourage progress and provide supportive, patient-centered care. In one instance, the rehab team's diligence is highlighted after a relative suffered a severe stroke and later received hospice care that was described as excellent, enabling a peaceful transition. In another case, a patient recovering from a broken hip benefited from patient and encouraging therapists and a consistently clean, private room, which helped the experience feel more dignified and comfortable.
The day-to-day experience, however, is not without its tensions. Several reviews mention persistent logistical and policy-related frustrations that complicate what is otherwise positive care. A family member attempted to bring in a television to improve the patient's mood and mental well-being, noting the current room TV suffers from poor reception and a difficult-to-use remote. They were told there was a policy restricting personal TVs due to bandwidth and size concerns, a constraint that caused frustration given the patient's age (91) and desire for a simple, familiar source of comfort. The sentiment is that allowing a modest, pedestal-style television could significantly alleviate depression and improve the overall experience, especially during a self-described long stay.
Communication is another area where families see room for improvement. Several reviews describe the messaging system as unreliable - numerous messages about patient status are left without timely or clear responses. This lack of consistent communication amplifies worry for families and can leave them feeling out of the loop about important changes in condition or care plans. The concern is compounded by reports of staffing strains, particularly in physical therapy, with some reviewers feeling that there are not enough PT resources to meet patient needs. In at least one account, family members found themselves performing or assisting with aspects of physical therapy due to staff shortages, which is understandably distressing for those hoping for professional, consistent rehabilitation support.
These concerns about staffing lead to a strong, sometimes stark caution from families. One reviewer describes a dire view of the facility, stating that a loved one almost died there and that management does not seem to prioritize patients' well-being. The critique extends to claims of chronic short-staffing, "cutting corners," and CNAs juggling too many patients. The charge nurse is singled out in this account as not appearing to be attentive to patients' needs, and there is a pointed admonition not to send loved ones to Maristhill. While not all experiences are framed this severely, these comments reflect a genuine fear about the consistency and reliability of care in moments of acute need.
Amid the mixed reviews, there are several stories of heartfelt gratitude. Families express sincere appreciation for the care their loved ones received during short-term rehabilitation following a hip fracture, stroke recovery, or hospice scenarios. Positive notes highlight the quality of private rooms, cleanliness, and the overall impression that the facility is a "beautiful place" with large, comfortable rooms and a capable, considerate staff. One account specifically lauds the private room as an added benefit that enhances comfort and privacy during a difficult recovery period. The kindness and professionalism of the staff - across several departments - are repeatedly cited as a strong point, with many leaving messages of thanks and a willingness to return if needed in the future.
Overall, the narratives present Maristhill Rehab as a place of dual realities: deeply caring, capable, and responsive staff who provide meaningful support and rehabilitation, balanced by ongoing concerns about communication, staffing levels, and bureaucratic policies that can hinder a smoother experience. Families emphasize the importance of mental and emotional well-being for patients, pointing out how small comforts - such as a functioning TV, timely updates, and adequate PT resources - can dramatically affect a loved one's mood and recovery. In sum, Maristhill is seen as a facility with real strengths in clinical care and human warmth, yet one where improvements in staffing, communication, and policy flexibility could significantly enhance the patient and family experience.
Maristhill Nursing & Rehabilitation Center in Waltham, MA is a premier assisted living community that offers a wide range of amenities and care services to enhance the well-being and comfort of its residents. The community's amenities include a beauty salon, cable or satellite TV, community-operated transportation for easy access to local areas, a computer center for staying connected, a spacious dining room for delicious meals, a fitness room to promote an active lifestyle, fully furnished apartments for convenience, a gaming room for entertainment, a beautiful garden to relax in, housekeeping services to maintain cleanliness, kitchenettes for personal meal preparation, move-in coordination assistance, outdoor spaces for fresh air and relaxation, private bathrooms for privacy and comfort, restaurant-style dining experience for enjoyable meals, a small library for reading enthusiasts, telephones for convenient communication with loved ones, non-medical transportation arrangement services, transportation to doctors' appointments for medical needs when required, wellness center facilities to promote overall health and well-being of residents and Wi-Fi/high-speed internet access.
In terms of care services provided at Maristhill Nursing & Rehabilitation Center, they offer 24-hour call system assistance to ensure residents' safety and peace of mind. The community also provides round-the-clock supervision by trained staff members who prioritize the well-being of each resident. Assistance with activities of daily living such as bathing and dressing is readily available to meet individual needs. The dedicated team at Maristhill also assists with transfers when necessary. Residents with special dietary requirements are catered to through diabetes diet options and other special dietary restrictions can be accommodated as well. Meal preparation and service are provided so that residents can enjoy nutritious meals without worrying about cooking.
Medication management is another essential service offered at the community. Trained staff members ensure that residents receive their medications on time according to their prescribed schedules. Mental wellness programs are available at Maristhill Nursing & Rehabilitation Center to support residents' emotional well-being. Transportation arrangements are made for non-medical purposes to ensure that residents can easily access nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Maristhill Nursing & Rehabilitation Center fosters an engaging and socially stimulating environment through various activities and programs. These include concierge services for personalized assistance, fitness programs to promote physical health, planned day trips to explore different destinations, resident-run activities where residents can actively participate in planning events and daily activities that keep residents engaged. There are also numerous amenities and services available nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options to easily access local attractions or appointments. This assisted living community is dedicated to providing exceptional care and support while promoting an active and fulfilling lifestyle for its residents.
Maristhill Nursing & Rehabilitation Center is located at 66 Newton Street, Waltham, MA 02453 in Middlesex County, Massachusetts
Maristhill Nursing & Rehabilitation Center on seniors.fyi includes 8 photos including images showing landscaping, architecture, building, clouds, interior, outdoor, nature, garden, and more.
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