Advinia Care in Salem, MA

Pros

• The aides and nurses were very patient with him.
• He would return to Advinia for rehab if needed.
• Everyone at the facility was nice and helpful.
• The care at Advinia Salem has been described as over the top and phenomenal.
• The reception area was new and welcoming.
• The food has been very good.
• The staff are awesome and caring.
• The facility is clean and organized.
• Grosvenor Park's therapy was excellent and helped residents get back on their feet.

Cons

• The facility has gone downhill and is not acceptable for elderly care.
• There were medication inconsistencies and unreliable transport to dialysis.
• The night staff instructed a patient to urinate in her pants and then left the room.
• There was only one staff member for 16 patients, indicating severe understaffing.
• The facility is described as the most neglectful nursing facility on the North Shore.
• Leadership and communication were horrific, with abrupt treatment endings and no discharge planning.
• CNAs were rude and unprofessional, with reports of neglect and unaddressed patient needs.
• The environment was dreary, dirty, and lacked proper reception or supervision.
• Care delays led to serious outcomes such as infections and hospitalizations.

Review

Advinia Care in Salem is best suited for families seeking short-term rehabilitation in a setting that looks and feels modern, clean, and socially engaging. The facility's rehab-focused side appears well-equipped, with a sizeable therapy gym and an environment that residents describe as warm and welcoming when staffing is ample. Families report well-groomed residents, timely meals, and meaningful social programming that can make recovery more tolerable. The standout positives tend to come from concrete rehabilitative experiences: active therapy, visible attention from nurses and aides during the day, and a reception that otherwise creates a hopeful first impression. This is not a generic nursing home experience; it is a rehab-forward option with a tangible emphasis on getting residents moving again.

Yet, serious cautions color the decision. A substantial portion of reviews flag staffing instability, especially on evenings, weekends, and night shifts, with multiple accounts of call bells ignored and families feeling left in the dark about care decisions. Medication management problems surface in several stories, including incorrect dosing and delays, coupled with inconsistent transport to essential appointments. Family members describe a revolving door of aides and nurses and, in some cases, outright neglect or disorganization at the leadership level. These are not minor bumps; they represent real safety and continuity-of-care risks that can derail even the best rehab plan if the staffing picture does not improve.

When the pros align with the cons, Advinia can still deliver meaningful outcomes. Positive experiences center on the quality of the therapy program, the attentiveness of many frontline staff on two to three shifts, and the overall ambience - clean rooms, pleasant lounges, and a visible effort to keep residents engaged. Reviews recount progress in the gym and in daily activities, and family members frequently praise administrators and social workers who respond when concerns are raised. In these cases, residents recover more quickly, gain confidence, and feel connected to a supportive community, which is a powerful offset to the facility's more troubling reports.

However, the weight of the cons cannot be ignored. Repeated anecdotes of medication gaps, missed treatments, and unsafe lapses (including reports of residents left in dirty conditions or without timely assistance) undermine trust and compromise recovery trajectories. The absence of consistent leadership presence compounds these problems, leaving families to navigate disjointed communications and unanswered questions about discharge planning, transfers, or ongoing care after rehab ends. In environments with these patterns, even excellent therapists and a bright physical therapy suite may not compensate for the risk, especially for residents with complex medical needs or dementia requiring vigilant supervision.

Practically, families should approach due diligence with a sharp checklist. Schedule a comprehensive tour with questions focused on staffing models, clinician-to-resident ratios, and weekend coverage. Ask to review the most recent survey results and any corrective action plans, and request to speak with a front-line supervisor or the director to understand how medications are verified and dispensed. Probe transport reliability to dialysis or other medical appointments, and verify that room and equipment - phones, beds, call systems - function consistently. Inquire about discharge planning, interim care options, and how daily routines are structured to prevent lapses in care. Consider a trial short-term admission to test the system firsthand.

In the end, Advinia Care offers a credible option for families prioritizing targeted rehabilitation in a clean, activity-friendly environment. When staffing is stable and leadership is responsive, the facility can deliver solid outcomes and a genuinely supportive atmosphere. But for families with low tolerance for inconsistent care, frequent communication gaps, or high-acuity, long-term needs, potential risks warrant serious comparison with nearby facilities known for steadier staffing and more reliable ongoing oversight. In a market where Grosvenor Park and similar centers often earn high marks for consistency and responsiveness, a measured side-by-side comparison is essential to avoid trading one set of challenges for another.

This part of Salem, Massachusetts offers convenient access to various amenities and services that cater to the needs of seniors. With multiple pharmacies such as Walgreens and CVS nearby, obtaining prescription medications is quick and easy. There are also several cafes like Panera Bread and Starbucks for socializing or enjoying a cup of coffee. For dining options, there are diverse choices ranging from fast food options like McDonald's and Taco Bell to more upscale restaurants like Dube's and Maddie's Sail Loft. Places of worship such as The Church of Jesus Christ of Latter-day Saints and Temple B'Nai Abraham provide spiritual support for those seeking religious connections. Medical care is easily accessible with facilities like Eye Center of the North Shore and Lahey Clinic Peabody in close proximity. Additionally, there are parks like Salem Maritime National Historic Site and transportation options such as MBTA Salem Station nearby for recreational activities and easy commuting. Nearby hospitals include Childrens Hospital Peabody and Beverly Hospital for healthcare needs. Overall, this area offers a convenient and well-rounded living environment suitable for seniors looking for a comfortable lifestyle in Salem.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)

Cafes

• Panera Bread (0.4 miles)
• Starbucks (1.5 miles)
• Starbucks (2.3 miles)
• Jaho Coffee & Tea (2.5 miles)
• Starbucks (2.6 miles)
• Starbucks (4.7 miles)
• Starbucks (4.9 miles)

Restaurants

• Dube's (1.1 miles)
• McDonald's (1.5 miles)
• Taco Bell (1.5 miles)
• Notch Brewery & Tap Room (2.4 miles)
• McDonald's (2.8 miles)
• Maddie's Sail Loft (3.1 miles)
• The Landing Restaurant (3.1 miles)

Places of Worship

• First Church Nursery School (1.3 miles)
• The Church of Jesus Christ of Latter-day Saints (3.1 miles)
• Lynn Spanish Branch Latter-day Saints (3.1 miles)
• Temple B'Nai Abraham (5.1 miles)
• St Richard Catholic Church (6.5 miles)
• Danvers Church Of The Nazarene (7.8 miles)

Physicians

• Eye Center of the North Shore (1.7 miles)
• Microsurgical Eye Consultants (3.6 miles)
• Sports Medicine North (4.2 miles)
• Lahey Clinic Peabody (4.2 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (4.2 miles)
• NS Physicians Group (4.7 miles)
• Essex Surgical Associates (5.1 miles)

Parks

• Salem Maritime National Historic Site (2.5 miles)
• Salem Dog Park (2.6 miles)
• Salem Common (2.7 miles)
• Crocker Park (3 miles)
• Winter Island Park (3.3 miles)
• Castle Rock (3.6 miles)
• Chandler Hovey Park (3.8 miles)

Transportation

• MBTA Salem Station (2.6 miles)

Hospitals

• Childrens Hospital Peabody (3.7 miles)
• Beverly Hospital (5.6 miles)
• Northeast Hospital Corporation (6.2 miles)
• Danvers State Hospital (7.4 miles)