Salem Rehab Center

Pros

• The physical therapy at Grosvenor Park Health Center was very helpful and the staff was kind.
• The nurses, c.n.a.'s, and everyone at Grosvenor Park were wonderful and provided the best possible care.
• The staff at Grosvenor Park were loving and compassionate, making a positive impact on the reviewer's experience.
• Grosvenor Park is well-maintained compared to other skilled nursing facilities, with clean rooms and friendly staff.
• Grosvenor Park is a magnificent assisted living residence with spacious grounds and above-average quality food.
• The nurses and employees at Grosvenor Park are extremely helpful, friendly, and professional in providing care for residents.

Cons

• The facility received a complaint from a patient who had to call an ombudsman.
• The management was constantly absent and unresponsive.
• Staff did not perform their duties properly on several occasions.
• The administrator was difficult to reach and made excuses for his absence.
• Medicare billing was outrageously high, even higher than a stay at the Ritz.
• Elderly patients were left in hallways and not provided with quick responses or assistance.
• Male patients were allowed to shout and swear late at night, causing disturbance and discomfort for others.
• Bed response times, especially for toilet needs, were terrible.
• The overall care received at the facility was unsatisfactory and disappointing.

Review

Grosvenor Park Health Center, located in Salem, MA, has received mixed reviews from its residents and visitors. Some have had negative experiences, while others have praised the facility for its attentive and compassionate care.

Several reviewers expressed their dissatisfaction with the facility, stating that elderly patients were left in hallways and male patients were allowed to shout and swear late at night. They also mentioned that the response times for bed and toilet needs were slow, and staff members did not fulfill their job responsibilities. One reviewer even had to call an ombudsman for assistance and believed that both Grosvenor Park and Brentwood should be closed. Furthermore, they criticized Medicare for presenting them with a bill higher than a stay at the Ritz Hotel.

On the other hand, there were positive reviews highlighting the excellent physical therapy provided by Grosvenor Park. Some residents appreciated the kindness of the nurses, certified nursing assistants (C.N.A.'s), and other staff members. One resident mentioned having a great relationship with their roommate. Another person mentioned returning to Grosvenor Park for a third therapy stay after a spinal operation.

In contrast to the negative comments about management being absent or unavailable, one reviewer commended the entire staff of Grosvenor Park for providing the best possible care. They expressed gratitude towards the nurses, physical therapists, occupational therapists, C.N.A.'s, and kitchen staff.

Another reviewer acknowledged that everything was very nice at Grosvenor Park Health Center. They appreciated the wonderful and kind staff as well as receiving a little gift during their stay.

There were also positive remarks about receiving excellent care from all staff members during multiple stays at Grosvenor Park Health Center. The compassionate care provided by therapists made a significant impact on one individual's well-being.

A visitor who regularly checked on residents receiving extra care from their home health company found Grosvenor Park to be well-maintained compared to other skilled nursing facilities. They mentioned that the rooms were clean and the staff available 24 hours a day for Alzheimer's care and other nursing services. However, they also noted that the facility faced staffing challenges, common to many nursing homes in the US.

An additional positive review described Grosvenor Park as everything an assisted living residence should be. The building was praised for its elegance and charm, while the grounds were spacious and well-maintained. The cleanliness and size of the rooms were also appreciated. Furthermore, the quality of food served was rated as above-average. The nurses and employees were described as helpful, friendly, and professional.

In conclusion, Grosvenor Park Health Center has received both positive and negative reviews. While some complain about issues with patient care, response times, and management availability, others have had positive experiences with exceptional physical therapy sessions, kind staff members, and high-quality care provided at this facility.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)

Cafes

• Panera Bread (0.4 miles)
• Starbucks (1.5 miles)
• Starbucks (2.3 miles)
• Jaho Coffee & Tea (2.5 miles)
• Starbucks (2.6 miles)
• Starbucks (4.7 miles)
• Starbucks (4.9 miles)

Restaurants

• Dube's (1.1 miles)
• McDonald's (1.5 miles)
• Taco Bell (1.5 miles)
• Notch Brewery & Tap Room (2.4 miles)
• McDonald's (2.8 miles)
• Maddie's Sail Loft (3.1 miles)
• The Landing Restaurant (3.1 miles)

Places of Worship

• First Church Nursery School (1.3 miles)
• The Church of Jesus Christ of Latter-day Saints (3.1 miles)
• Lynn Spanish Branch Latter-day Saints (3.1 miles)
• Temple B'Nai Abraham (5.1 miles)
• St Richard Catholic Church (6.5 miles)
• Danvers Church Of The Nazarene (7.8 miles)

Physicians

• Eye Center of the North Shore (1.7 miles)
• Microsurgical Eye Consultants (3.6 miles)
• Sports Medicine North (4.2 miles)
• Lahey Clinic Peabody (4.2 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (4.2 miles)
• NS Physicians Group (4.7 miles)
• Essex Surgical Associates (5.1 miles)

Parks

• Salem Maritime National Historic Site (2.5 miles)
• Salem Dog Park (2.6 miles)
• Salem Common (2.7 miles)
• Crocker Park (3 miles)
• Winter Island Park (3.3 miles)
• Castle Rock (3.6 miles)
• Chandler Hovey Park (3.8 miles)

Transportation

• MBTA Salem Station (2.6 miles)

Hospitals

• Childrens Hospital Peabody (3.7 miles)
• Beverly Hospital (5.6 miles)
• Northeast Hospital Corporation (6.2 miles)
• Danvers State Hospital (7.4 miles)