CareOne at Peabody

Pros

• Care One provided excellent care for residents, helping them recover and return home safely.
• The facility was noted to be clean, welcoming, and offered comfortable rooms.
• Staff members were described as kind, attentive, and patient, creating a positive environment for patients.
• The activity director engaged residents with enthusiasm, contributing to a lively atmosphere.
• Many families expressed gratitude for the staff's dedication to personalized care and support during tough times.
• The rehabilitation efforts were praised for effectively helping residents regain their mobility and independence.
• Communication from staff regarding visitation and care needs was appreciated, especially during state restrictions.
• Families felt a strong sense of community and support within the facility, often referring to it as a second family for their loved ones.

Cons

• The care at the facility has noticeably declined, and staff members act irritated and rude.
• Valuable items have been stolen or claimed to have been accidentally thrown out.
• The resident's room was dirty and messy during visits, indicating poor hygiene practices.
• There was a lack of communication from staff regarding important updates about residents' conditions.
• The food served to residents was deemed inedible and unappetizing.
• A specific nurse displayed a lack of compassion and respect towards both the resident and their family.
• The response times for assistance were unacceptable, leading to distress for residents needing urgent help.
• There was inadequate introduction to therapy teams, resulting in poor engagement with rehabilitation services.
• Concerns raised by families were disregarded by the management staff, causing frustration and dissatisfaction.
• The overall experience with the nursing home was described as horrible, particularly in end-of-life care situations.

Review

The experience of families at Care One, specifically at Peabody Glen (now known as CareOne at Peabody), has revealed a polarized spectrum of care and attentiveness ranging from exemplary to disappointing. Many families have shared positive experiences in which their loved ones received attentive treatment that significantly contributed to their recovery and well-being. For instance, one family expressed immense gratitude for the excellent service provided during their grandmother's rehabilitation, highlighting how the staff worked diligently to aid her recovery and help her return home safely. This sentiment is echoed by others who appreciated the cleanliness of the facility, the kindness of nurses and aides, and even the engaging demeanor of activity directors who uplifted residents' spirits.

However, contrasting these positive accounts are numerous distressing narratives that depict critical shortcomings in care at this facility. Family members have reported troubling incidents involving inadequate attention given to residents who were severely ill or unable to communicate for themselves due to conditions like Alzheimer’s disease. These complaints spotlight instances where residents seemed neglected—such as dirty rooms and unkempt personal hygiene—which raises significant concerns about the level of individualized care being provided. It becomes evident that while some staff members exhibit compassion and dedication, there are reports of rude behavior among certain nurses that negatively impact both patient care and family interactions.

A notable theme throughout these reviews is the dichotomy between initial expectations set by welcoming surroundings and seemingly friendly staff versus the reality experienced over time. Families believing they had chosen a reputable facility later discovered a decline in quality as loved ones transitioned from rehabilitation floors to long-term care units. A reviewer illustrated this shift by mentioning how diligent nursing on one floor did not carry over when their loved one was moved to another floor; it highlighted inherent inconsistencies within the caregiving system at Care One.

The food served at Care One also garners mixed reviews; while some mentioned meals being fine or asking for specific accommodations when necessary, others criticized meal options harshly labeling them “inedible.” A resident recounted a lack of involvement regarding meal choices indicating that preferences were never sought—a significant oversight considering many patients may require specialized diets—or simply wish for variety in what they consume during their stay.

Moreover, experiences surrounding communication issues with management further compounded frustrations felt by families. Instances where information was withheld during critical moments or administrative calls resulted in disconnection raised alarm bells about the transparency within operations at Peabody Glen. Families indicated feeling disregarded whenever they attempted to advocate for their loved ones’ needs—a situation that can be particularly disheartening when entrusted with an organization meant to provide compassionate care.

In summary, while numerous families found solace in enrolling their loved ones at Care One with initial optimism buoyed by positive interactions, unfortunate revelations regarding inconsistent quality reflect systemic challenges within caregiving practices that cannot be overlooked. The differences in perceptions highlight fundamental issues tied not only to direct patient contact but also administration's role in ensuring consistent standards across various floors or departments in this healthcare facility. Ultimately, evaluating such testimonials reveals an urgent need for improvement across multiple levels perhaps aimed toward cultivating more personalized attention, responsiveness from all staff members regardless of rank or department—even simple acts such as ensuring open communication could serve well toward restoring trust among concerned family members seeking reassurance regarding their loved one's welfare.

This part of Peabody, Massachusetts offers a convenient and diverse array of amenities for senior living. With a variety of restaurants ranging from fast food to sit-down dining, there are options to satisfy any culinary preference. Nearby cafes provide opportunities for socializing over coffee or tea. For medical needs, multiple physicians and pharmacies are within close proximity, ensuring easy access to healthcare services. In case of emergencies, several hospitals are located within a few miles. Additionally, places of worship catering to various faiths can be found nearby for spiritual support. Outdoor recreation is also readily available with several parks offering opportunities for leisurely walks or enjoying nature. Lastly, transportation is easily accessible with the MBTA station just a short distance away, providing convenient access to nearby areas.

Restaurants

• Taco Bell (0.3 miles)
• Kelly's Roast Beef (0.3 miles)
• Sylvan Street Grille (0.3 miles)
• The Cheesecake Factory (0.3 miles)
• Su Chang's (0.9 miles)
• Mexicali Cantina Grill (1 miles)
• McDonald's (1.6 miles)

Cafes

• Starbucks (0.3 miles)
• Perfecto's Caffe (1.9 miles)
• Starbucks (2.7 miles)
• Starbucks (3 miles)
• Jaho Coffee & Tea (3.2 miles)
• Starbucks (3.4 miles)
• Caffe Nero (3.8 miles)

Physicians

• Sports Medicine North (0.5 miles)
• Lahey Clinic Peabody (0.5 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (0.7 miles)
• NS Physicians Group (0.8 miles)
• Microsurgical Eye Consultants (1.5 miles)
• The New England Facial and Cosmetic Surgery Center (2 miles)
• Asthma & Allergy Affiliates (2 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.4 miles)

Hospitals

• Childrens Hospital Peabody (1.4 miles)
• Danvers State Hospital (3 miles)
• Beverly Hospital (3.6 miles)
• Northeast Hospital Corporation (3.9 miles)

Places of Worship

• St Richard Catholic Church (2 miles)
• Danvers Church Of The Nazarene (3.4 miles)
• Temple B'Nai Abraham (4 miles)
• First Church Nursery School (5.3 miles)
• The Church of Jesus Christ of Latter-day Saints (6.1 miles)
• Lynn Spanish Branch Latter-day Saints (6.1 miles)

Parks

• Salem Dog Park (2.5 miles)
• Salem Common (3 miles)
• Salem Maritime National Historic Site (3.3 miles)
• Independence Park (3.3 miles)
• Winter Island Park (3.9 miles)
• Crocker Park (5.5 miles)
• Chandler Hovey Park (6.1 miles)

Transportation

• MBTA Salem Station (2.7 miles)